Onsite Manager
- Guelph, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Randstad, the world’s leading talent company, is hiring a Site Manager to support our Randstad Inhouse Service (RIS) division. RIS offers a unique operations and staffing solution that caters specifically to clients with high-volume staffing needs. Randstad supports these top-tier accounts with an embedded solution, partnering on a client’s site to solve their workforce challenges. The role is 100% onsite and the location is Guelph.
The Site Manager will work on-site at our client’s location and build relationships with hiring managers to understand their staffing needs. They listen to understand the quality and volume and screen, interview, and identify qualified candidates to fill positions. Site Managers act as an on-site extension of the client's HR function, managing all aspects of the client workforce including business relationship development, recruitment, selection, and management of the employees.
What you get to do:
- Build and maintain a strong partnership with the client
- Understand the client's business, processes, policies, and strategic direction
- Create and maintain a pipeline of qualified talent that aligns with the client's needs
- Consistent execution of recruiting plan to ensure the right quantity and quality of talent
- Screen and select candidates according to client-specific job profiles and workforce forecasts
- Comply with all operational standards and employment laws and regulations
- Build top-of-mind awareness through in-person visits which foster a consultative relationship
- Market talent's skills and abilities by making the best match for the client and candidate
- Offer innovative, creative, and effective employment solutions
- Provide services that consistently delight our clients and talent
What you need to bring:
- 3+ years in customer service
- Ability to develop strong working relationships
- Experience multi-tasking and effectively prioritizing workload
- Professionalism and ability to communicate at all levels of the client organization
- Demonstrated ability to manage and resolve complex client situations in an effective manner
- Ability to present business reviews and workforce strategies to client groups
- Ability to identify customer's needs and to deliver, decline, or adjust expectations
More about this job
Responsibilities
Build and maintain a strong client partnership, understand workforce needs, and recruit, screen, and select qualified candidates in line with staffing plans. Manage the client workforce on-site, ensure compliance with operational standards and employment laws, and provide effective staffing solutions and service.
Requirements
Requires at least three years of customer service experience, strong relationship-building and communication skills, and the ability to multitask and prioritize effectively. Candidates should be able to resolve complex client situations, present workforce strategies, and identify and manage customer expectations.
Skills
- Customer Service
- Relationship Building
- Recruitment
- Candidate Screening
- Candidate Selection
- Workforce Planning
- Client Management
- Multitasking
- Prioritization
- Communication
- Conflict Resolution
- Business Reviews
- Employment Law Compliance
- Expectation Management
Visa sponsorship
Not detected in the job text
Categories
- Human Resources
- Management & Leadership
- Customer Service & Support
Keywords
- Randstad Inhouse Service
- Staffing
- Recruitment
- High-Volume Staffing
- Workforce Management
- Talent Pipeline
- Recruiting Plans
- Candidate Screening
- Candidate Interviews
- Candidate Selection
- Workforce Forecasting
- Job Profiles
- Employment Law Compliance
- Operational Standards
- Business Reviews
- Workforce Strategies
- Customer Service
- Client-Specific Staffing Solutions