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Operations Specialist - Pointe Claire

  • Pointe-Claire, QC, Canada

$60,000 to $70,000 CAD / year · Full-time

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Job details

Pay
$60,000 to $70,000 CAD / year
Job type
Full-time
Apply by
Experience
Minimum 3-5 years of experience in sales support, operations coordination, or a similar role.
Posting language
English
Posted

Original job description

As a Operations Specialist, you will play a key role in supporting the success of the company.
Acting as their primary operational contact, you will ensure partners are effectively onboarded, trained, and supported throughout their opportunities and projects.

Working closely with both channel partners and internal teams, you'll help ensure projects move smoothly while maintaining accuracy, consistency, and alignment with processes and standards.


Advantages
Monday-Friday 8AM-5PM (Flexible start time)
Competitive Salary (based on experience)
Be part of a company that creates products centered around fun, play, and community.
Work alongside passionate, innovative, and collaborative people.
Enjoy a flexible hybrid work environment.
Contribute to projects that have a visible impact in communities around the world.
Comprehensive benefits package and opportunities for professional growth and development.

Responsibilities
Office & Logistics Management: Oversee daily office operations, inventory, equipment procurement, supply stocking, and mail/shipping logistics.

Process & Documentation Support: Maintain, update, and organize standard operating procedures (SOPs), digital file systems, internal databases, and company archives.

Administrative Operations: Draft internal communications, prepare routine operational reports, coordinate schedules, and assist with meeting setups and event logistics.

Financial Admin: Assist with basic invoice processing, expense tracking, purchase orders, and record-keeping in collaboration with the finance team.

Coordinate with Engineering, Logistics, Finance ,Warehouse, and other departments as needed to resolve partner inquiries and support project execution.

Process and track orders, change requests, and project updates.

Qualifications
College or university degree in Business Administration, Operations, or a related field.

Minimum 3-5 years of experience in sales support, operations coordination, or a similar role.

Proficiency with Microsoft Office 365 (Excel, Word, PowerPoint) and Google Workspace.

Familiarity with project management tools and basic database management.

Strong organizational skills, keen attention to detail, and a proactive problem-solving mindset.

Strong attention to detail and commitment to accuracy.
Ability to work independently and collaboratively in a fast-paced environment.

Bilingualism in English and French. An advanced level of English is required.

English-speaking internal and external [clients/partners/employees] located outside Quebec on a [daily/regular] basis

Summary
Why Randstad?

There are a lot of good jobs, great companies and great bosses.
At Randstad, we're here to help you find the right fit.

If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca /

Please add us on LinkedIn
- https://www.linkedin.com/in/sean-lynch-370492126/
- https://www.linkedin.com/in/brandon-freger-ba340392/

For a complete list of all available jobs by division, visit www.randstad.ca.

We look forward to hearing from you

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
More about this job

Responsibilities

The Operations Specialist will support partners and internal teams so projects run smoothly. Day to day they manage office operations, supplies and mail, maintain procedures and records, handle routine reporting and basic invoicing, and track orders and change requests.

Requirements

Candidates need a college or university degree in business administration, operations or a related field, plus 3 to 5 years of experience in sales support or operations coordination. They must be bilingual in English and French with an advanced level of English, and be proficient in Microsoft Office 365 and Google Workspace.

Skills

  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Office 365
  • Google Workspace
  • project management tools
  • database management
  • SOP maintenance
  • order processing
  • change request tracking
  • invoice processing
  • expense tracking
  • purchase orders
  • inventory management
  • procurement
  • mail and shipping logistics
  • meeting coordination
  • event logistics
  • report preparation
  • partner onboarding
  • cross-department coordination
  • attention to detail
  • problem solving
  • bilingual English and French

Benefits

  • Flexible hybrid work
  • Flexible start time

Categories

  • Administrative
  • Customer Service & Support
  • Logistics

Keywords

  • Operations Specialist
  • operations coordinator
  • sales support
  • channel partner
  • partner onboarding
  • project coordination
  • Microsoft Office 365
  • Excel
  • Word
  • PowerPoint
  • Google Workspace
  • project management tools
  • database management
  • SOP
  • order tracking
  • purchase orders
  • invoice processing
  • office administration
  • bilingual English French
  • Randstad

Seniority

Mid level

Perks

  • Flexible hours

Tools

  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Google Workspace
  • project management tools
  • internal databases

Languages

  • English
  • French

Fields of study

  • Business Administration
  • Operations
  • Related field

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