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Order Desk Coordinator - Dorval

  • Dorval, QC, Canada

$45,000 to $50,000 CAD / year

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Job details

Pay
$45,000 to $50,000 CAD / year
Apply by
Posting language
English
Posted

Original job description

Are you a dynamic, detail-oriented, bilingual order desk coordinator looking to work in the West Island? Our client, a market leader in tool distribution is looking for someone to join their Dorval location.

We are looking for a detail-oriented meticulous individual with strong
organizational skills to join our a full-time, permanent basis.



Advantages
Advantages

What's in it for you?

• Monday-Friday 8AM-5PM

• $22-24$/hr
• A friendly, family oriented work place

• Benefits available, major medical, dental covered

• Full training from A-Z

• Never be bored with the wide variety of tasks involved

• Growth opportunity

Responsibilities
The responsibilities include, but are not limited to:

Customer assistance and service (incoming phone calls and emails)
Parts order processing
Administrating online Parts store
Following up with the ecommerce departments
Return Goods Authorization/Machine Repair Tracking
Service Center liaison and follow-up coordination
Shipping and logistics liaison
-Coordinate with the purchasing department, transportation, warehouse,orders
-Invoicing, quotes, inventory, creating contracts
-Prepare documents for shipping (label/pallet label,etc)
-You may be required to carry out other duties, as are within your capabilities and level of responsibility, in order to
meet the needs of the business.

Qualifications
-Bilingual English / French (spoken and written)
English-speaking internal and external [clients/partners/employees] located outside Quebec on a [daily/regular] basis
- Able to work in a fast pace environment
- Good communication skills
-Attention to detail
-Comfortable with computers
-Data entry experience

Summary
Why Randstad?

There are a lot of good jobs, great companies and great bosses.
At Randstad, we're here to help you find the right fit.

If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca /

Please add us on LinkedIn
- https://www.linkedin.com/in/sean-lynch-370492126/
- https://www.linkedin.com/in/brandon-freger-ba340392/

For a complete list of all available jobs by division, visit www.randstad.ca.

We look forward to hearing from you

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
More about this job

Responsibilities

The Order Desk Coordinator at Randstad Canada will take customer calls and emails, process parts orders, and manage the online parts store. The role also tracks returns and repairs, coordinates with purchasing, warehouse and transport, and prepares shipping documents.

Requirements

Candidates need to be bilingual in English and French, both spoken and written. They should be detail-oriented, comfortable with computers, able to work at a fast pace, and have data entry experience.

Skills

  • Order processing
  • Customer service
  • Bilingual English and French
  • Data entry
  • E-commerce coordination
  • Return goods authorization
  • Shipping documentation
  • Invoicing
  • Quotes
  • Inventory management
  • Contract preparation
  • Microsoft Office
  • Attention to detail
  • Communication
  • Multitasking

Benefits

  • Major medical insurance
  • Dental insurance
  • Full training
  • Growth opportunity

Categories

  • Customer Service & Support
  • Logistics
  • Administrative
  • Retail

Keywords

  • Order Desk Coordinator
  • order processing
  • customer service
  • bilingual
  • English French
  • parts order
  • e-commerce
  • returns
  • RGA
  • repair tracking
  • shipping
  • logistics
  • invoicing
  • quotes
  • inventory
  • data entry
  • Dorval
  • West Island
  • tool distribution
  • administrative coordinator

Seniority

Entry level

Perks

  • Paid training

Tools

  • online parts store

Languages

  • English
  • French

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