Jobs in Quebec

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Added 8 hours ago
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Fellowship and Bursary Administrative Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Reporting to the Chair of the Department of Pediatric Surgery, the Fellowship and Bursary Administrative Assistant provides administrative support to the department’s fellowship and…
Added 20 hours ago
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Fellowship and Bursary Administrative Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Reporting to the Chair of the Department of Pediatric Surgery, the Fellowship and Bursary Administrative Assistant provides administrative support to the department’s fellowship and…
Added 1 day ago
ADMINISTRATIVE OFFICER Cl. 1 (5312)
Cree Board of Health and Social Services of James Bay
Montréal, QC
Must have a High School Diploma
Added 1 day ago
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Project Coordinator - Dorval
Randstad Canada
Dorval, QC
- $58,000 to $62,000 CAD / year
- Full-time
Group insurance after probation - Benefits - 50%/50% (medical, dental, life insurance, etc.)
Added 1 day ago
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Sales Assistant - Dorval
Randstad Canada
Dorval, QC
- $50,000 to $55,000 CAD / year
- Full-time
Our client in the food industry in Dorval is currently looking for a sales assistant to help the sales team. Are you looking for a new opportunity to work with a dynamic company? Are you a…
Added 1 day ago
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Office Clerk - Pointe Claire
Randstad Canada
Pointe-Claire, QC
- Full-time
…fast-paced environment and takes pride in maintaining a professional office…
Added 1 day ago
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Administrative Assistant to Imports Logistics - Dorval
Randstad Canada
Dorval, QC
- $50,000 to $55,000 CAD / year
- Full-time
Our client in Dorval is currently looking for an administrative assistant for there purchasing department. Administrative Assistant for Imports works alongside the Purchasing Manager, and…
Added 1 day ago
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Administrative Assistant and Sales Support- Dollard Des Ormeaux
Randstad Canada
Dorval, QC
- $50,000 to $65,000 CAD / year
- Full-time
After the 3 months probation/training, hybrid formula (3 days in office in DDO and 2 days work from home
Added 1 day ago
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Bilingual Administration & Co-Pay Assistant/Assistant(e) Administratif(ve) et de Co-Paiements - Bilingue
Cencora
QC
- Full-time
Candidate must have strong communication and interpersonal skills
Added 1 day ago
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Administrative Assistant Parts Department - Dorval
Randstad Canada
Dorval, QC
- $22 to $24 CAD / hour
- Full-time
Are you a dynamic, detail-oriented, bilingual administrative assistant to the parts department looking to work in the West Island? Our client, a market leader in tool distribution is…
Added 1 day ago
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Assistant Buyer - Dorval
Randstad Canada
Dorval, QC
- $45,000 to $50,000 CAD / year
- Full-time
Are you a dynamic, detail-oriented, bilingual administrative buyer assistant to the parts department looking to work in the West Island? Our client, a market leader in tool distribution is…
Added 1 day ago
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Administrative Assistant
Randstad Canada
Montréal, QC
- $60,000 to $65,000 CAD / year
- Full-time
Our client, a major national legal firm, is looking to hire an administrative assistant for their office in downtown Montreal.
Added 1 day ago
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Dispatcher/Operations Assistant - Transportation
Randstad Canada
Dorval, QC
- $52,000 to $55,000 CAD / year
- Full-time
Added 1 day ago
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Logistics Assistant
Randstad Canada
Kirkland, QC
- $50,000 to $60,000 CAD / year
- Full-time
- Permanent Monday to Friday, 8am to 4:30pm (flexible office hours)
Added 1 day ago
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Territory Manager, Durham Region
Align Technology
Remote, Canada
- $117,000 CAD / year
- Full-time
- Remote
Minimum of 4 years of experience required
Added 1 day ago
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Territory Manager, East Toronto
Align Technology
Remote, Canada
- $117,000 CAD / year
- Full-time
- Remote
Minimum of 4 years of experience required
Added 1 day ago
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Office manager
Randstad Canada
Saint-Laurent, QC
- From $70,000 CAD / year
- Contract
Work Model: Hybrid (3 to 4 days per week on-site after probation)
Added 1 day ago
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Key Account Manager, Ontario West
Align Technology
Remote, Canada
- $140,000 CAD / year
- Full-time
- Remote
Minimum of 6 years of experience required
Added 1 day ago
Parajuriste/Paralegal
Metro Supply Chain
Montréal, QC
Added 1 day ago
Parajuriste/Paralegal
Metro Supply Chain
Montréal, QC
Added 1 day ago
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Patient Services Coordinator
Randstad Canada
Saint-Laurent, QC
- $24 CAD / hour
- Full-time
Proven professional background as a Medical Office Assistant, Pharmacy Assistant (Intake focus), Patient Support Program (PSP) Specialist, or allied healthcare administrator
Added 1 day ago
Launch Your Administrative Career with Justice Canada!
Department of Justice Canada
Gatineau, QC
Medical Clearance* for positions located in the Department of Justice, Northern Regional Offices (Whitehorse, Yellowknife and Iqaluit) only.
Added 1 day ago
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Bilingual Seasonal Associate / Student / Coop Position
Cencora
QC
- Full-time
…purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional,…
Added 1 day ago
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Purchasing Assistant - Dorval
Randstad Canada
Dorval, QC
- $50,000 to $55,000 CAD / year
- Full-time
Our client in Dorval is currently looking for an administrative assistant for there purchasing department. Administrative Assistant for Imports works alongside the Purchasing Manager, and…
Added 1 day ago
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Administrative Assistant for the Sales Team - Dorval
Randstad Canada
Dorval, QC
- $45,000 to $50,000 CAD / year
- Full-time
Must have a strong working knowledge of MS Office, Excel, Word

Randstad Canada

Patient Services Coordinator

Saint-Laurent, QC, Canada

$24 CAD / hour · Full-time

Apply on randstad.ca About employer

Applications open in a new tab.

Job details

Pay: $24 CAD / hour
Job type: Full-time
Apply by: Dec 31, 2026
Working hours: 37.5 to 40 hours per week
Posting language: English
Posted: Nov 2, 2026

Original job description

Every healthcare journey comes with uncertainty, but the right voice on the other end of the line changes everything. In this role, you become the crucial link between specialized therapy and patient peace of mind, ensuring vital infusion treatments are scheduled with clinical precision, urgency, and heartfelt care.

Join a recognized pioneer in specialty pharmacy and clinic networks where your daily work directly impacts treatment continuity for patients across the country. You will leverage your healthcare or pharmacy intake background within a high-energy team that values proactive problem-solving, structured performance, and genuine patient advocacy.

Bilingual communication is mandatory because you will cover a territory that spans beyond Quebec and which requires communication with customers and clients who do not speak French

Role Title: Patient Care Coordinator / Coordonnateur aux services aux patients

Contract Type: 3 months Temporary assignment with possibility of Permanent (Multiple openings with long-term career growth)

Location/Workplace Model: Anywhere in Quebec - Hybrid model: 1 day at office or 100% remote

Schedule: Full-time, 37.5 to 40 hours per week (Rotational coverage between 8:00 AM and 8:00 PM to support national programs)

Training: Comprehensive onboarding program on specialty therapy scheduling protocols, CRM/EMR workflows, and adverse event reporting

Pay/Salary: 24.00/hour for Bilingual English/French

Advantages
Comprehensive, robust health, dental, and medical benefits package accessible from Day 1

Exceptional work-life balance with shifts limited to day and evening hours with no statutory holiday coverage

Collaborative, feedback-driven workplace culture recognized among Canada's Best Managed Companies

Clear internal pathways to advance within specialty pharmacy, patient access programs, and clinical operations

Access to competitive optional health/benefits insurance, weekly automated timesheets, and a 4% accrued vacation pay structure (applicable during contract or temporary-to-permanent phase)

Responsibilities
Orchestrate patient intake and book specialized infusion appointments across clinic networks, aligning treatment dates strictly with clinical administration windows and drug protocol schedules

Manage high-volume incoming and outgoing patient and clinic communications with high empathy, clear escalation judgment, and strict adherence to service level agreements

Capture accurate medical, demographic, and clinic scheduling data within specialized patient management systems while maintaining uncompromising privacy standards

Identify, document, and escalate adverse events and product quality complaints in full alignment with quality assurance and regulatory requirements

Triage urgent inquiries with clinic teams, physicians, and specialty nurses to ensure timely access to critical treatments

Maintain consistent productivity and queue discipline to meet structured turnaround times, documentation benchmarks, and daily performance metrics

Qualifications
Proven professional background as a Medical Office Assistant, Pharmacy Assistant (Intake focus), Patient Support Program (PSP) Specialist, or allied healthcare administrator

Practical knowledge of medical terminology, prescription administration intervals, or specialty pharmaceutical workflows

Advanced computer fluency with MS Office 365, ticketing software, and electronic medical record (EMR/CRM) environments

Demonstrated ability to manage high-volume phone queues and detail-intensive scheduling tasks while maintaining composure under strict operational targets

Professional bilingual fluency in English and French is a strong operational asset, with unilingual profiles also considered

Summary
You are an empathetic, detail-driven healthcare intake coordinator or pharmacy professional who thrives in structured, performance-focused environments where strict timelines and compassionate patient communication intersect.

Call to Action & Contact Info

Take the next meaningful step in your healthcare administration career with an organization dedicated to exceptional patient care. Connect with us to discuss current opportunities

nicolas.lefort@randstad.ca
azrin.manzur@randstad.ca

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Apply on randstad.ca About employer

More about this job

Responsibilities

The Patient Care Coordinator will book specialized infusion appointments and handle high volumes of patient and clinic calls and messages. The role also records patient data accurately, reports adverse events, and escalates urgent cases to clinic teams and physicians.

Requirements

Randstad Canada needs candidates with a background as a medical office assistant, pharmacy intake assistant, patient support program specialist or similar healthcare administrator. Candidates need knowledge of medical terminology, strong computer skills in MS Office 365 and EMR/CRM systems, and fluent English and French, though unilingual candidates are also considered.

Skills

MS Office 365
EMR
CRM
Ticketing software
Medical terminology
Infusion scheduling
Patient intake
Specialty pharmacy workflows
Adverse event reporting
Quality assurance documentation
Patient data entry
Appointment scheduling
Escalation judgment
Bilingual communication (English/French)
Empathetic patient communication
Prescription administration intervals

Benefits

Health, dental and medical benefits
Optional health/benefits insurance
4% accrued vacation pay
Weekly automated timesheets
Internal career advancement pathways

Keywords

Patient Care Coordinator
patient services
patient intake
infusion scheduling
specialty pharmacy
medical office assistant
pharmacy assistant
patient support program
PSP
EMR
CRM
MS Office 365
ticketing software
medical terminology
adverse event reporting
bilingual English French
healthcare administration
call center
Quebec
temporary

Seniority

Entry level

Perks

Generous paid time off

Tools

MS Office 365
EMR
CRM
Ticketing software

Languages

English
French

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Work requirements

Jobs in Quebec