Payroll Benefits Coordinator

We are looking for an ambitious and structured Payroll & Benefits Administrator to join our client's expanding team. This multi-faceted role provides a high degree of US payroll exposure combined with benefits management.

Working directly alongside a senior US payroll specialist with over 30 years of industry experience, you will receive top-tier mentorship while helping manage payroll processing for 300 to 500+ employees across key US jurisdictions.

• Location: Richmond, BC (Transitioning office to Downtown Vancouver after a few months)
• Work Model: On-site
• Employment Type: Full-Time, Permanent
• Compensation: $65,000 – $75,000 / year

This position offers the ideal blend of stability, professional growth, and mentorship within a newly restructured, high-performing team. As our client prepares to move to their brand-new Downtown Vancouver office near Waterfront Station, you’ll enjoy a supportive, results-oriented work culture and high-value cross-border payroll experience.

If you are a detail-driven payroll professional ready to advance your career with an industry leader, we welcome your application!

Advantages

• Iconic Brand & Industry Stability: Join an established, household-name hospitality enterprise with strong brand recognition and financial security.
• Prime New Location: Transitioning to a brand-new, modern office space near Waterfront Station in Downtown Vancouver, offering unmatched transit access and direct SkyTrain proximity.
• Fresh Team Dynamic: Be part of a newly structured, energized team with an open, collaborative environment and a direct line of communication to leadership.
• Result-Oriented Culture: Enjoy an empowering management style focused on accountability, autonomy, and getting the job done efficiently.
• Comprehensive Benefits Package: Access competitive health, wellness, and retirement plans designed to support long-term well-being.

Responsibilities

• US Payroll Support (~75%): Assist in processing multi-state US payroll across Washington, Arizona, and Texas, ensuring compliance with local state regulations and tax laws.
• Benefits Administration (~25%): Support day-to-day administration of employee health and wellness plans, enrolment updates, deductions, and reconciliations.
• Data Verification & Auditing: Check payroll data for discrepancies, perform regular volume checks, and maintain meticulous employee records.
• Year-End Assistance: Support team members during annual reporting, tax document generation, and succession planning activities.
• Employee Inquiries: Serve as a responsive point of contact for employee questions regarding timekeeping, benefits enrollment, and pay statements.

Qualifications

• Experience: 2–3 years of hands-on payroll experience, ideally handling processing volumes of 300 to 500+ headcount.
• Education: Post-secondary coursework in Payroll, Accounting, or Human Resources; active pursuit of a PCP designation is a plus.
• Technical Skills: Strong MS Excel skills (VLOOKUP's, pivot tables) and experience using major payroll platforms (Dayforce, ADP, or similar).
• US Payroll Exposure: Previous experience with US multi-state payroll is an asset, but a strong aptitude to learn US payroll regulations under direct mentorship is welcomed.
• Key Attributes: High attention to detail, proactive communication, and a genuine eagerness to grow within a structured corporate team.