Print Production Level 2
- Prince George, BC, Canada
$23 CAD / hour · Contract
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Job details
- Pay
- $23 CAD / hour
- Job type
- Contract
- Apply by
- Experience
- EXPERIENCE: 6 months to 1 year experience in a Customer Service environment 1 to 2 years experience in a Print Shop environment
- Posting language
- English
- Posted
Original job description
Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?
Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?
If so, this role may be for you!
Job title: Print Production Level 2
Location: Prince George BC(onsite)
Salary: $23/h
Duration: 12 months (Possibility of Extension)
Monday to Friday 8:30am to 4:30pm
Advantages
- 12 month contract with strong potential to be extended
- Payrate: $23/h
- Monday to Friday 8:30am to 4:30pm
- Fully Onsite position
Responsibilities
Establish and maintain high levels of Customer Satisfaction
First point of contact for PC and software related issues
Pre-configuring desk top equipment
Arrange delivery and setup of desktop equipment
Shipping / Receiving of equipment for remote location depot repair
Setting up and deploying scanning templates to the various machines
Adjusting and editing third party fax software for fax books, print drivers and assorted settings
Provide support and assist with printing (B/W & Colour)
Manage supplies inventory
Maintaining finishing equipment
Assist with finishing in the Print shop
Hole punch
Laminate
Cerlox Binding
Cutting
Binder Insertion
Managing Document Database
Adding
Discontinuing
Uploading edited forms
Warehouse Inventory
Receiving skids
Sorting and stacking stock
Maintaining the company website
Products inventory
Adjusting stock levels
Pricing updates
Data entry of monthly processed orders for Meridian software billing purposes
Qualifications
EXPERIENCE: 6 months to 1 year experience in a Customer Service environment 1 to 2 years experience in a Print Shop environment
EDUCATION: Post high school technology training or experience (Preferred)
Deliver exceptional customer service by proactively identifying and responding to customer needs while supporting business objectives and values.
Work independently with minimal supervision, demonstrating strong attention to detail, organizational skills, and effective time management while meeting Service Level Agreements (SLAs) and Statement of Work (SOW) requirements.
Demonstrate proficiency with personal computers, including Microsoft Office applications, email management, web browsing, file management, and accurate data entry.
Identify and resolve routine issues by following established procedures and exercising sound judgment in day-to-day operations.
Display a strong willingness to learn and develop expertise in print production processes and finishing equipment.
Maintain the physical ability to stand for extended periods, walk, bend, reach, and perform other job-related physical tasks.
Exhibit a positive attitude, adaptability, and a willingness to learn, accept feedback, and follow direction.
Thrive in a customer-facing environment by building positive relationships and delivering high-quality service.
Develop and maintain a working knowledge of equipment and the client’s IT environment to effectively support operational requirements.
Take a proactive approach to responsibilities by demonstrating initiative, accountability, and a strong work ethic.
Operate PC-based applications within a networked environment efficiently and accurately.
Safely lift, move, and handle materials weighing up to 50 pounds.
Communicate effectively with customers, team members, and management through clear verbal and written communication.
Summary
If you are interested in the role, please apply online at www.randstad.ca. Qualified candidates will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?
If so, this role may be for you!
Job title: Print Production Level 2
Location: Prince George BC(onsite)
Salary: $23/h
Duration: 12 months (Possibility of Extension)
Monday to Friday 8:30am to 4:30pm
Advantages
- 12 month contract with strong potential to be extended
- Payrate: $23/h
- Monday to Friday 8:30am to 4:30pm
- Fully Onsite position
Responsibilities
Establish and maintain high levels of Customer Satisfaction
First point of contact for PC and software related issues
Pre-configuring desk top equipment
Arrange delivery and setup of desktop equipment
Shipping / Receiving of equipment for remote location depot repair
Setting up and deploying scanning templates to the various machines
Adjusting and editing third party fax software for fax books, print drivers and assorted settings
Provide support and assist with printing (B/W & Colour)
Manage supplies inventory
Maintaining finishing equipment
Assist with finishing in the Print shop
Hole punch
Laminate
Cerlox Binding
Cutting
Binder Insertion
Managing Document Database
Adding
Discontinuing
Uploading edited forms
Warehouse Inventory
Receiving skids
Sorting and stacking stock
Maintaining the company website
Products inventory
Adjusting stock levels
Pricing updates
Data entry of monthly processed orders for Meridian software billing purposes
Qualifications
EXPERIENCE: 6 months to 1 year experience in a Customer Service environment 1 to 2 years experience in a Print Shop environment
EDUCATION: Post high school technology training or experience (Preferred)
Deliver exceptional customer service by proactively identifying and responding to customer needs while supporting business objectives and values.
Work independently with minimal supervision, demonstrating strong attention to detail, organizational skills, and effective time management while meeting Service Level Agreements (SLAs) and Statement of Work (SOW) requirements.
Demonstrate proficiency with personal computers, including Microsoft Office applications, email management, web browsing, file management, and accurate data entry.
Identify and resolve routine issues by following established procedures and exercising sound judgment in day-to-day operations.
Display a strong willingness to learn and develop expertise in print production processes and finishing equipment.
Maintain the physical ability to stand for extended periods, walk, bend, reach, and perform other job-related physical tasks.
Exhibit a positive attitude, adaptability, and a willingness to learn, accept feedback, and follow direction.
Thrive in a customer-facing environment by building positive relationships and delivering high-quality service.
Develop and maintain a working knowledge of equipment and the client’s IT environment to effectively support operational requirements.
Take a proactive approach to responsibilities by demonstrating initiative, accountability, and a strong work ethic.
Operate PC-based applications within a networked environment efficiently and accurately.
Safely lift, move, and handle materials weighing up to 50 pounds.
Communicate effectively with customers, team members, and management through clear verbal and written communication.
Summary
If you are interested in the role, please apply online at www.randstad.ca. Qualified candidates will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
More about this job
Responsibilities
The Print Production Level 2 at Randstad Canada will support customers on PC, software and printing issues, set up and maintain desktop and print equipment, and handle finishing tasks such as binding and cutting. The role also covers inventory, receiving shipments, updating the company website and entering order data.
Requirements
Candidates need 6 months to 1 year of customer service experience and 1 to 2 years in a print shop, plus solid computer skills with Microsoft Office. Post-secondary technology training is preferred, and the work requires lifting up to 50 pounds and standing for long periods.
Skills
- Microsoft Office
- Meridian software
- Fax software
- Scanning template setup
- Print driver configuration
- Cerlox binding
- Laminating
- Hole punching
- Cutting
- Binder insertion
- Inventory control
- Data entry
- Desktop equipment setup
- Technical troubleshooting
- Customer service
- Website content maintenance
- Shipping and receiving
- Document database management
- Pricing updates
- Warehouse stock management
- Email management
- File management
- Black and white and colour printing
- Attention to detail
- Time management
Categories
- Customer Service & Support
- Manufacturing
- Retail
- Administrative
- Logistics
Keywords
- Print Production
- Print shop
- Prepress
- Printing
- Finishing
- Cerlox binding
- Laminating
- Hole punch
- Office equipment
- Desktop support
- Customer service
- Microsoft Office
- Inventory management
- Data entry
- Meridian software
- Scanning templates
- Fax software
- Warehouse
- Shipping and receiving
- Contract
Seniority
Mid level
Tools
- Meridian software
- Fax software
- Finishing equipment
- Microsoft Office
Languages
- English
Fields of study
- Technology