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Senior Business Analyst

  • Toronto, ON, Canada
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Posting language
English
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Original job description

We are seeking an experienced Senior Business Analyst / Procurement Writer to lead the research, planning, writing, and end-to-end development of public sector procurement documentation and user-centered digital content. In this role, you will bridge technical subject matter experts, legal advisors, and executive stakeholders to draft clear, transparent, and high-quality Request for Bids (RFB) and Request for Proposals (RFP) packages. You will ensure that procurement documentation and public digital services conform to plain language, accessibility, and digital service standards, while driving fairness, clarity of scope, and vendor participation across complex public sector initiatives.

Location: Toronto, ON (Fully Onsite – 5 days/week required)

Duration: 10-month contract.



Advantages
Dual BA & Procurement Impact: Combine high-level enterprise business analysis with strategic public sector procurement writing and contract design.

Executive & Stakeholder Exposure: Lead consensus-building and provide consultative advice directly to project leads, evaluation teams, and executive leaders.

Digital Standards & Inclusive Design: Drive user-centered content design compliant with plain language, accessibility (AODA / WCAG 2.0 AA), and French Language Services standards.

Dedicated Onsite Collaboration: Collaborate directly alongside multidisciplinary teams in a focused 5-day per week onsite workspace in Toronto.



Responsibilities
Procurement Documentation & Drafting: Lead the end-to-end development, drafting, editing, and quality review of RFB/RFP packages, scope statements, Statement of Work (SOW) documents, and draft Forms of Agreement (FOA).

Plain Language & User-Centered Content Design: Translate complex technical, operational, and legal information into clear, focused, plain-language digital content and tender documents that adhere to accessibility and inclusive writing standards.

Procurement Strategy & Market Analysis: Apply knowledge of industry trends, market capabilities, vendor pools, and service/pricing models to develop procurement approaches, evaluate options, and mitigate vendor participation obstacles.

Governance & Fairness Alignment: Ensure all procurement activities, documentation, and evaluations strictly align with standard public sector procurement frameworks, open competition principles, and guidance from independent Fairness Commissioners.

Stakeholder Facilitation & Consensus: Lead workshops, JAD sessions, and review sessions with subject matter experts to gather requirements, resolve feedback, guide consensus meetings, and brief senior management on critical risks and decision points.

Evaluation & Contract Award Support: Assist with evaluation criteria planning, risk mitigation through the vendor evaluation process, consensus meeting facilitation, contract award activities, and successful vendor onboarding.

Agile & Collaborative Workflows: Utilize modern digital collaboration and design tools (e.g., Miro, Figma) to support information architecture, journey mapping, user story creation, and continuous service improvement.



Qualifications
Public Sector Procurement Writing: Proven experience drafting, reviewing, and finalizing complete RFB/RFP packages, SOWs, and procurement documentation following public sector procurement processes (Strictly Required).

Advanced Plain Language Drafting: Demonstrated ability to translate complex technical, legal, and operational specifications into plain, concise, user-friendly language (Strictly Required).

Stakeholder Facilitation & Consensus: Strong experience leading requirement-gathering workshops, coordinating feedback across multidisciplinary teams, and facilitating consensus meetings (Strictly Required).

Content Design & Digital Standards: Experience in content strategy, information architecture, user-centered content design, and accessibility frameworks (AODA / WCAG 2.0 AA) (Strictly Required).

Agile Collaboration Tools: Practical experience working in collaborative environments utilizing digital tools such as Miro, Figma, or similar platforms (Strictly Required).

Nice-to-Have Assets:
Prior business analysis or procurement experience within an Ontario Public Service (OPS) or broader public sector environment.

Knowledge of digital service standards, privacy guidelines, and French Language Services Act (FLSA) compliance.

Familiarity with vendor evaluation methodologies, market analysis, and contract award processes.



Summary
If you're interested in the "Senior Business Analyst" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.
More about this job

Responsibilities

The Senior Business Analyst will write and review public sector tender packages, scope statements and statements of work, and turn complex technical and legal material into plain language. The role also facilitates workshops and consensus meetings and supports vendor evaluation and contract award.

Requirements

Randstad Canada needs candidates with proven experience writing complete RFB/RFP packages under public sector procurement rules, strong plain-language drafting, and facilitation experience. Candidates also need content design skills with accessibility standards and hands-on use of Miro, Figma or similar tools.

Skills

  • Public sector procurement
  • RFP/RFB drafting
  • Statement of work writing
  • Plain language writing
  • Content design
  • Information architecture
  • Accessibility (AODA, WCAG 2.0 AA)
  • Requirements gathering
  • Facilitation
  • Consensus building
  • Miro
  • Figma
  • User story creation
  • Journey mapping
  • Business analysis
  • Vendor evaluation
  • Market analysis
  • Contract award
  • Agile
  • Stakeholder management
  • French Language Services Act compliance

Categories

  • Consulting
  • Government & Public Sector
  • Human Resources

Keywords

  • Senior Business Analyst
  • procurement writer
  • RFP
  • RFB
  • request for proposals
  • request for bids
  • statement of work
  • public sector procurement
  • plain language
  • content design
  • accessibility
  • AODA
  • WCAG 2.0 AA
  • Miro
  • Figma
  • information architecture
  • journey mapping
  • user stories
  • business analysis
  • Agile

Seniority

Senior

Tools

  • Miro
  • Figma

Languages

  • English

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