Senior Business Analyst

We are seeking an experienced Senior Business Analyst to provide comprehensive business analysis, process re-engineering, and technical requirements management for enterprise IT initiatives. In this role, you will bridge business stakeholders and development teams, leading interactive workshops to elicit requirements, design business models, and translate complex needs into actionable Agile user stories. Working across the full software development lifecycle, you will author end-to-end business cases, perform cost-benefit and options analyses, support UX/UI modeling, and drive user acceptance testing (UAT) to ensure solutions deliver maximum business value.

Location: Toronto, ON (Fully Onsite – 5 days/week required)

Duration: 12-month contract.



Advantages
End-to-End Business Case Ownership: Lead strategic business case development, options analysis, and financial ROI modeling from inception to completion.

Dual Agile & Architecture Focus: Combine hands-on Agile user story creation with high-level enterprise business architecture concepts.

Modern Tooling Environment: Utilize leading analysis and design platforms including Figma, Azure DevOps, and MS Visio.

Dedicated Onsite Collaboration: Collaborate directly alongside senior technical leads, architects, and business stakeholders in a focused 5-day per week workspace.



Responsibilities
Requirements Elicitation & Workshop Facilitation: Lead and facilitate in-depth workshops, JAD sessions, and interviews with business stakeholders and subject matter experts to gather, analyze, and document functional and non-functional requirements.

Agile Deliverable Management: Break down complex business requirements into manageable epics and user stories; support sprint planning and align business analysis deliverables with iterative development cycles.

Business Modeling & Process Re-engineering: Develop process maps, context diagrams, use cases, conceptual/logical data models, and business rules definitions to optimize workflow efficiency and service delivery.

Business Case Development: Prepare comprehensive end-to-end business cases, cost-benefit analyses, ROI assessments, and feasibility studies to support IT investment decisions.

UX/UI & Prototyping Support: Collaborate with UX designers and developers using tools such as Figma, MS Visio, and Azure DevOps to translate requirements into user-centered wireframes and interface designs.

Quality Assurance & UAT Execution: Partner with QA teams to develop traceability matrices, design test scenarios, and lead User Acceptance Testing (UAT) to validate system functionality against business requirements prior to deployment.

Change Management & Adoption: Define change scope, conduct impact analyses, and create training and communication strategies to facilitate smooth transitions and high end-user adoption.

Governance & Vendor Evaluation: Ensure alignment with enterprise architecture standards and project gating processes; assist with Requests for Proposals (RFPs) and vendor response evaluations.



Qualifications
Senior Business Analysis Experience: Proven track record delivering business analysis on medium to large-scale enterprise IT projects (Strictly Required).

Workshop Facilitation & Elicitation: Demonstrated expertise leading workshops and JAD sessions to elicit, document, and confirm requirements, business rules, and process models (Strictly Required).

Agile & User Story Delivery: In-depth knowledge of Agile methodologies and proven experience translating complex requirements into well-defined user stories (Strictly Required).

End-to-End Business Cases: Demonstrated experience developing complete business cases, cost-benefit analyses, and feasibility studies from start to finish (Strictly Required).

Enterprise Architecture Concepts: Working knowledge of enterprise business architectural concepts to ensure technical solution recommendations align with organizational standards (Strictly Required).

Nice-to-Have Assets:
Prior business analysis experience within a public sector or broader public sector environment.

Hands-on experience with prototyping tools (Figma) and Agile management platforms (Azure DevOps, Jira).

Familiarity with web accessibility standards (AODA/WCAG) and change management methodologies.



Summary
If you're interested in the "Senior Business Analyst" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.