Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 7 mins ago
Manager, Enterprise
BrainStation
Toronto, ON
Genuine enthusiasm for in-person work and collaboration; this role follows a hybrid model with four or more days per week in the office
Added 7 mins ago
BC
Field Specialist – PTUS
Bantrel Co.
Toronto, ON
- $95,000 to $140,000 CAD / year
- Full-time
Bantrel Infrastructure, a key sub-vendor to Bechtel, has been appointed as the Delivery Partner within an integrated team with the client, Metrolinx, for the Ontario Line Subway (OLS)…
Added 7 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Ucluelet, BC
- Full-time
The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.
Added 1 hour ago
COMMUNITY HEALTH WORKER I
Northern Health Authority
Granisle, BC
Must have current registration with the BC Care Aide Registry · Must have share a photo of valid driver’s license, cannot be a "L" or an "N" license
Added 2 hours ago
Chemistry Technician (Seasonal)
Element Materials Technology
Edmonton, AB
Added 2 hours ago
Business Development Manager
Element Materials Technology
Calgary, AB
Build and maintain positive relationships with existing strategic and key client accounts to uncover additional growth opportunities and revenue streams, through the understanding of client…
Added 2 hours ago
Login Technician
Element Materials Technology
Edmonton, AB
…responsible for receipt and inspection of samples, recording all client sample information in LIMS, assigning analysis requirements, and generating sample labels. The Login Technician will…
Added 2 hours ago
EM
Chemist II - E&L and Pharma Chemistry
Element Materials Technology
Mississauga, ON
- $26.4 to $28.8 CAD / hour
…investigations and deviations and support the production of client reports and…
Added 2 hours ago
EM
Chemist II - Compendial Testing
Element Materials Technology
Mississauga, ON
- $26.4 to $28.8 CAD / hour
…investigations and deviations and support the production of client reports and…
Added 3 hours ago
Senior IT Security Engineer
NTT DATA Canada, Inc.
Ottawa, ON
Must have 10+ years of recent experience working as an IT Security Engineer or similar · Must have 10+ experience with the following:
Added 6 hours ago
Medication Care Partner
Amica Senior Lifestyles
Georgetown, ON
Added 6 hours ago
Localization Software Engineer III - CAD
SPECTRAFORCE
Vancouver, BC
Top 3 experience “must haves”:
Added 8 hours ago
Strategist, Paid Media
NP Digital
Canada
Applicants must reside and be authorized to work in Canada
Added 8 hours ago
Director, Paid Media
NP Digital
Canada
To qualify, applicants must reside and be authorized to work in Canada
Added 8 hours ago
FH
Senior consultant, strategic transformation
Fraser Health Authority
Surrey, BC
- $46.37 to $66.66 CAD / hour
…and provides team based consultant services for large multi-partner and organization-wide transformation initiatives under the direction of the Leader, Strategic Transformation. Develops,…
Added 9 hours ago
Supervisor, Field Talent Development
Co-operators
AB · BC · SK · MB · ON · NB · NL · PE
Work Model: Hybrid (2 days in office)
Added 9 hours ago
Supervisor, Field Talent Development
Co-operators
BC · AB · SK · MB · ON · NB · NL · PE
Work Model: Hybrid (2 days in office)
Added 9 hours ago
FH
Physician- 0.4 - 0.6 fte
Flemingdon Health Centre
ON
- $182.4 CAD / hour
…Medical Secretaries, health promoters, operational leaders, partner organizations, and community services) may be employed by different participating…
Added 9 hours ago
FV
System Navigator
Fred Victor Centre
Toronto, ON
- $29.4 CAD / hour
…from extreme weather. Staff connect people to referrals and partner services on site. Evening and weekend shifts add drug checking, system navigation and recreation. Peer access workers…
Added 10 hours ago
Senior Software Developer
Randstad Canada
ON
…database and application solutions. In this role, you will partner with business analysts and cross-functional technical teams to translate complex functional specifications into scalable…
Added 10 hours ago
RC
Pricing Analyst - 186563-1
Randstad Canada
Toronto, ON
- $30 to $34.5 CAD / hour
We are currently recruiting a Pricing Analyst on a contract basis for our client, a premier Global Asset Management firm in downtown Toronto. Joining a dynamic Fund and Portfolio Operations…
Added 10 hours ago
RC
Registered Pharmacy Technician - 12 mo Contract
Randstad Canada
Hamilton, ON
- $32 to $35 CAD / hour
About Randstad Healthcare – Your Partner in Career Growth
Added 10 hours ago
Senior Business Analyst (Workday Finance)
STRIVE Recruitment
Victoria, BC
STRIVE Recruitment is proud to partner with an established investment and operating organization with a diverse portfolio of businesses and complex financial operations to recruit for a…
Added 10 hours ago
HR Manager
The Influence Agency
Toronto, ON
We’re looking for someone who is located in or around the GTA with the ability to travel to our West End location three days per week
Added 10 hours ago
ECOM Night - Tilbury
Manpower
Delta, BC
Our client in Delta, BC is looking for hardworking, motivated talent to join their team. Don’t wait… apply today!

Randstad Canada

Technical Customer Support Representative

Richmond Hill, ON, Canada

$60,000 to $75,000 CAD / year

Apply on randstad.ca About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $75,000 CAD / year
Apply by: Dec 28, 2026
Experience: Minimum of 2 to 3 years of proven experience in a technical support, customer care or sales support role.
Posting language: English
Posted: Oct 30, 2026

Original job description

Are you a passionate problem-solver looking to elevate your career and make a tangible impact in the realm of customer care? We are currently seeking a highly motivated and detail-oriented Technical Client Support Specialist to join our client's dynamic, innovative, and rapidly growing team. In today’s fast-paced, technology-driven world, providing exceptional customer care is the cornerstone of business success. If you have a knack for untangling complex technical issues and a passion for helping others succeed, this is the perfect opportunity for you. As a Technical Client Support Specialist, you will serve as the primary point of contact for inbound technical inquiries, playing a crucial role in maintaining seamless operations and ensuring high satisfaction rates. We understand that top talent thrives in flexible environments, which is why this role offers a highly desirable hybrid work schedule. You will enjoy the best of both worlds with three days working collaboratively in the vibrant office environment and two days working remotely from the comfort of your home, allowing for an excellent work-life balance.

In this pivotal customer care role, your day-to-day activities will revolve around managing inbound calls and delivering top-tier technical support. You will not only be assisting external clients but also providing critical, ongoing support to internal account executives. By bridging the gap between complex technical operations and client-facing business goals, you will ensure that account executives have the technical backing they need to maintain strong client relationships. Utilizing modern helpdesk software and diagnostic tools, you will listen to user concerns, analyze system issues, walk individuals through step-by-step troubleshooting procedures, and escalate complex network or software problems to specialized engineering teams when necessary. Your ability to translate technical jargon into clear, actionable, and friendly advice is what will set you apart as a leader in customer care.

Furthermore, this Technical Client Support Specialist position is highly rewarding, offering a competitive annual salary ranging from $60,000 to $75,000, commensurate with your experience and technical proficiency. We are committed to connecting ambitious professionals with roles that truly match their skill sets and career aspirations. By joining this organization, you are stepping into a customer care environment that values continuous learning, proactive problem-solving, and collaborative teamwork. You will have the opportunity to master new software platforms, refine your interpersonal communication skills, and build a lasting career in the thriving tech support sector. Your dedication to resolving inbound inquiries efficiently will directly contribute to the overall operational excellence and reputation of the company.

Please note that this specific Technical Client Support Specialist role is an English-only position. Exceptional fluency in the English language is a strict requirement, as you will be primarily responsible for handling inbound calls, documenting technical tickets, and providing dedicated customer care to a wide array of clients and account executives who operate exclusively in English. Clear, articulate, and professional English communication - both verbal and written - is essential to accurately diagnose technical issues and ensure a seamless support experience.

Randstad Professional: Find the right job, love what you do, and develop your career. With access to a wide range of roles with top employers, a global community of professional peers, and specialized training and support, we’ll be your guiding partner and help you build a rewarding career.

Advantages
• Competitive base salary of $60,000 to $75,000, based on experience.
• Hybrid work flexibility: 3 days in the Richmond Hill office and 2 days remote.
• 3 weeks vacation plus paid personal and sick days.
• Direct mentorship and training from industry experts who prioritize your career well-being.
• Opportunities for growth.
• Free parking on site.

Responsibilities
• Answer and manage a high volume of inbound calls from clients requiring immediate technical assistance and troubleshooting.
• Provide comprehensive technical support to internal account executives, ensuring they have the technical information necessary to assist their portfolios.
• Deliver exceptional customer care by maintaining a calm, empathetic, and professional demeanor during all user interactions.
• Log, track, and thoroughly document all support requests, troubleshooting steps, and final resolutions within the company’s internal ticketing system.
• Walk clients and account executives through step-by-step solutions, adapting your communication style to match the user's technical literacy.

Qualifications
• Minimum of 2 to 3 years of proven experience in a technical support, customer care or sales support role.
• Demonstrable experience handling a high volume of inbound calls while maintaining exceptional quality and accuracy.
• Previous experience supporting B2B clients or collaborating directly with sales teams and account executives is highly preferred.
• Expert-level proficiency in English (written and spoken) to effectively communicate technical concepts to a diverse audience.
• Familiarity with modern ticketing systems (such as Zendesk, Jira, or ServiceNow) and CRM platforms (such as Salesforce).
• Ability to commute to the office 3 days a week as part of the mandatory hybrid scheduling requirement.
• A proactive mindset with a genuine passion for technology, customer care, and continuous professional learning.

Summary
At Randstad, we are your partner for talent, helping you not just find a job you love, but also build a successful career that offers work-life balance and professional fulfillment. Our recruiters are experts in customer care and are ready to help you secure this exciting role in Richmond Hill. We care about your professional well-being and will support you every step of the way. If this Inside Sales Representative position matches your ambitions, apply today!

If this job doesn't fit what you are looking for, reach out to our expert recruiters to discover more fulfilling career opportunities!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.

Apply on randstad.ca About employer

More about this job

Responsibilities

The Technical Client Support Specialist at Randstad Canada will answer high volumes of inbound technical calls, walk clients through troubleshooting steps, and support internal account executives. They will also log and document every support request and resolution in the ticketing system.

Requirements

Candidates need 2 to 3 years of technical support, customer care or sales support experience, with expert English, both spoken and written. Experience with B2B clients, ticketing systems such as Zendesk, Jira or ServiceNow, and CRM tools such as Salesforce is preferred.

Skills

Zendesk
Jira
ServiceNow
Salesforce
CRM software
Helpdesk software
Diagnostic tools
Technical troubleshooting
Inbound call handling
Ticket documentation
Written English communication
Spoken English communication
Customer service
B2B client support
Technical communication
Problem solving

Benefits

Competitive base salary
Hybrid work flexibility
Paid vacation and leave
Mentorship and training
Free parking

Keywords

Technical Support
Customer Support
Customer Care
Help Desk
Inbound Calls
Troubleshooting
Zendesk
Jira
ServiceNow
Salesforce
CRM
Ticketing System
B2B Support
Account Executive Support
Technical Client Support
Call Center
Hybrid
Richmond Hill

Seniority

Mid level

Perks

Generous paid time off
Flexible hours
Transit support
Paid training

Tools

Zendesk
Jira
ServiceNow
Salesforce

Languages

English

Report this job

Work requirements

Jobs in Canada