Original job description
Are you a Technical Writer with experience in SaaS technical writing and ability to translate complex technical workflows into clear and easy-to-read documents? Our large Alberta-based financial client is seeking a Technical Writer for a 4 month contract.
Client: Financial Services
Duration: 4 months with a hard cut-off
Location: Remote
Pay Rate: $79-95/hr INC
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Advantages
• Advance your career by working with a top financial institution in Alberta.
Responsibilities
Key Responsibilities & Deliverables:
Documentation Audit & Gap Assessment: Audit existing CreditLens user guides, analyze usage/feedback, and identify outdated procedures or missing functionality.
User Guide Overhaul & Maintenance: Author, update, and standardize comprehensive user guides, technical manuals, release notes, and step-by-step procedure documents for the CreditLens SaaS platform and business banking release.
Target Operating Models (TOMs): Translate complex technical system specifications and API/model updates into clear, structured, and easy-to-read documentation for end users and support teams.
Resource Centralization: Maintain standardized, audit-ready documentation in shared repositories.
Qualifications
Key Qualifications:
Proven track record in software/SaaS technical writing, software user guide creation, and workflow mapping.
Strong technical comprehension and ability to collaborate with developers, business analysts, and credit specialists.
Summary
If you're looking for a challenging yet rewarding opportunity that allows you to make a significant impact and grow your career, apply now and become an integral part of our client's mission to deliver excellence . Please apply directly to this ad or reach out to your Randstad Digital representative immediately!
P.S. Don’t forget that when you update your profile on Randstad.ca it helps us find you faster when we do have roles that match your skills! So even if this role isn’t for you please update your profile so we can find you!
We look forward to supporting you in your job search!
Good luck!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
