Transport Coordinator / Dispatch
- Brossard, QC, Canada
$55,000 to $65,000 CAD / year · Full-time
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Job details
- Pay
- $55,000 to $65,000 CAD / year
- Job type
- Full-time
- Apply by
- Experience
- 2 to 5 years of experience in logistics or transport sector in dispatch, logistics, administration or customer service
- Posting language
- English
- Posted
Original job description
Title: Route and Driver Coordinator
Location: Chambly
Industry: Transportation
We are looking for a talented individual who has experience within the transportation industry to oversee the drivers routes and efficiency. This role involved administrative, customer service, and overall transport coordination.
If you have experience in the transportation industry, we want to hear from you!
Apply now: melissa.cumetti@randstad.ca / patrick.pepin@randstad.ca
Advantages
- Title: Route and Driver Coordinator
- Location: Chambly
- Hours: Monday to Friday 6am to 2pm
- Salary: ranging from 55k to 65k based on experience, reviewed yearly!
- Insurances: Full insurance package covered at 55% by the employer
- Retirement: RRSP program with a 1% salary match by the employer
Responsibilities
- Dispatch urgent Express pickups and strategically audit pre-scheduled routes to maximize efficiency.
- Track and manage the lifecycle of undelivered packages, returns, and missed pickups, turning logistics hiccups into smooth resolutions.
- Onboard new driver brokers, manage offboarding, and keep the broker network operating at peak perform
- Analyze weekly transit metrics - tracking efficiency, delays, and missed windows - to help us continuously optimize.
- Conduct hands-on truck inspections to ensure total compliance with brand standards, safety equipment, and uniform guidelines.
- Maintain up-to-date databases for fleet vehicles, license plates, broker contacts, and operational files.
- Serve as the primary point of contact for clients, expertly handling inquiries and proactively communicating pickup/delivery updates.
- Investigate delivery errors and partner directly with brokers to implement swift corrective actions.
- Manage weekly banking file updates and financial adjustments with high attention to detail.
Qualifications
- 2 to 5 years of experience in logistics or transport sector in dispatch, logistics, administration or customer service
- Excellent organization and priority management
- Good written and verbal communication
- Proficiency in Excel and comfort with computer systems
- Ability to work independently and proactively
Summary
Passionné par le transport et la logistique? Nous aussi! 🌍
Nous sommes là pour vous aider à orienter votre carrière dans cette industrie en pleine mutation !
Communiquez avec vos recruteurs de référence en logistique :
📩 Melissa Cumetti – melissa.cumetti@randstad.ca
📩 Patrick Pepin - patrick.pepin@randstad.ca
📩 Christine Ferland - christine.ferland@randstad.ca
📩 Massimo Di Bello - massimo.di.bello@randstad.ca
Connectons-nous aussi sur LinkedIn !
Melissa Cumetti - https://www.linkedin.com/in/melissa-cumetti/
Patrick Pepin - https://www.linkedin.com/in/patrick-pepin-319b451a8/
Christine Ferland - https://www.linkedin.com/in/christine-ferland-71ba283a0/
Massimo Di Bello - https://www.linkedin.com/in/massimo-di-bello-778b17196/
Écrivez-nous par courriel ou en message privé - votre prochain grand saut professionnel n'est peut-être qu'à un clic !
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
Location: Chambly
Industry: Transportation
We are looking for a talented individual who has experience within the transportation industry to oversee the drivers routes and efficiency. This role involved administrative, customer service, and overall transport coordination.
If you have experience in the transportation industry, we want to hear from you!
Apply now: melissa.cumetti@randstad.ca / patrick.pepin@randstad.ca
Advantages
- Title: Route and Driver Coordinator
- Location: Chambly
- Hours: Monday to Friday 6am to 2pm
- Salary: ranging from 55k to 65k based on experience, reviewed yearly!
- Insurances: Full insurance package covered at 55% by the employer
- Retirement: RRSP program with a 1% salary match by the employer
Responsibilities
- Dispatch urgent Express pickups and strategically audit pre-scheduled routes to maximize efficiency.
- Track and manage the lifecycle of undelivered packages, returns, and missed pickups, turning logistics hiccups into smooth resolutions.
- Onboard new driver brokers, manage offboarding, and keep the broker network operating at peak perform
- Analyze weekly transit metrics - tracking efficiency, delays, and missed windows - to help us continuously optimize.
- Conduct hands-on truck inspections to ensure total compliance with brand standards, safety equipment, and uniform guidelines.
- Maintain up-to-date databases for fleet vehicles, license plates, broker contacts, and operational files.
- Serve as the primary point of contact for clients, expertly handling inquiries and proactively communicating pickup/delivery updates.
- Investigate delivery errors and partner directly with brokers to implement swift corrective actions.
- Manage weekly banking file updates and financial adjustments with high attention to detail.
Qualifications
- 2 to 5 years of experience in logistics or transport sector in dispatch, logistics, administration or customer service
- Excellent organization and priority management
- Good written and verbal communication
- Proficiency in Excel and comfort with computer systems
- Ability to work independently and proactively
Summary
Passionné par le transport et la logistique? Nous aussi! 🌍
Nous sommes là pour vous aider à orienter votre carrière dans cette industrie en pleine mutation !
Communiquez avec vos recruteurs de référence en logistique :
📩 Melissa Cumetti – melissa.cumetti@randstad.ca
📩 Patrick Pepin - patrick.pepin@randstad.ca
📩 Christine Ferland - christine.ferland@randstad.ca
📩 Massimo Di Bello - massimo.di.bello@randstad.ca
Connectons-nous aussi sur LinkedIn !
Melissa Cumetti - https://www.linkedin.com/in/melissa-cumetti/
Patrick Pepin - https://www.linkedin.com/in/patrick-pepin-319b451a8/
Christine Ferland - https://www.linkedin.com/in/christine-ferland-71ba283a0/
Massimo Di Bello - https://www.linkedin.com/in/massimo-di-bello-778b17196/
Écrivez-nous par courriel ou en message privé - votre prochain grand saut professionnel n'est peut-être qu'à un clic !
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
More about this job
Responsibilities
The Route and Driver Coordinator will dispatch urgent pickups, manage routes and driver brokers, and handle delivery issues and client updates. The role also covers weekly transit analysis and banking file updates.
Requirements
Candidates need 2 to 5 years of experience in logistics or transport in dispatch, logistics, administration or customer service. Strong organization, written and verbal communication, Excel proficiency and the ability to work independently are required.
Skills
- Excel
- Route planning
- Dispatch
- Logistics coordination
- Fleet management
- Driver management
- Broker network management
- Delivery error resolution
- Transit metrics analysis
- Truck inspection
- Customer service
- Banking file updates
- Database maintenance
- Priority management
- Written communication
- Verbal communication
- Independent work
Benefits
- Full insurance package
- RRSP with employer match
Categories
- Transportation
- Logistics
- Customer Service & Support
Keywords
- Transport coordinator
- Dispatch
- Route coordinator
- Driver coordinator
- Logistics
- Transportation
- Fleet management
- Route optimization
- Excel
- Customer service
- Broker network
- Delivery tracking
- Freight
- Courier
- Chambly
- Randstad
Seniority
Mid level
Perks
- Retirement plan
Tools
- Excel
Languages
- English
- French