Find work in Canada.

585,898 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 14 mins ago
B
ISO 20022 Product Manager
BMO
Toronto, ON · YNG
- Full-time
The ISO 20022 Product Manager defines and delivers the strategy, roadmap, and lifecycle management for ISO 20022-enabled payment products and capabilities. The role translates client,…
Added 14 mins ago
FM
Quality Engineer
Fresenius Medical Care
Richmond Hill, ON
- Full-time
Assess whether an NC or complaint triggers Health Canada mandatory problem reporting or a recall and support post market vigilance or product safety in filing.
Added 14 mins ago
E
Manager, PUDO Pricing & Monetization
eBay
Toronto, ON
- Full-time
Build reusable analytical tools and automated reporting that allow the team to evaluate pricing and adoption decisions quickly without creating a large analytics support layer
Added 14 mins ago
MI
Junior Quality Engineer
Magna International
Brampton, ON
- Full-time
With support from Quality Engineering, champion the investigation of concerns or complaints reported by the customer in order to identify and correct quality systems failures using the PPSR…
Added 14 mins ago
GV
Lead Project Manager – Grid Automation
GE Vernova
Markham, ON
- $110,100 to $165,200 CAD / year
- Full-time
As Lead Project Manager – Grid Automation, you will take ownership of a portfolio of concurrent Grid Automation projects - spanning Protection Relays, Substation & Distribution Automation,…
Added 15 mins ago
EI
Senior Architect (Major Aviation Infrastructure)
Egis in Canada
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
WW+P is seeking Senior Architects to join our Toronto Studio and support the delivery of a major aviation infrastructure project.
Added 15 mins ago
CA
Data Engineering & Platforms Manager
Canadian Addiction Treatment Centres (CATC)
Markham, ON
- Full-time
…related healthcare services across Canada. CATC is is seeking a Manager, Data Engineering & Platforms to lead the development, operation and continuous improvement of CATC's enterprise data…
Added 15 mins ago
T
Test Analyst
TalentHub.io
Canada
- Full-time
Support automation testing initiatives where applicable.
Added 15 mins ago
Senior Procurement Specialist
ASSA ABLOY
ON · Woodbridge, ON
Lead cost reduction and value engineering initiatives across material and service categories
Added 29 mins ago
A
Engineering Manager, Reactor Engineering
AtkinsRéalis
Pickering, ON
- Full-time
Reporting to the Director of Engineering Services, the Engineering Manager, Reactor Engineering is responsible for the execution and technical leadership of engineering services in support…
Added 29 mins ago
DC
Senior Civil Engineer/Civil Project Manager
Dillon Consulting Limited
Brandon, MB · Winnipeg, MB
- Full-time
We are currently seeking a Civil Engineer/Civil Project Manager to join our Linear Municipal Infrastructure team. Our team specializes in the critical networks that keep a community moving…
Added 29 mins ago
M
Manager - Software Development
MDA
Brampton, ON
- Full-time
We are seeking a Manager, Software Engineering, to lead and develop a software engineering team in Brampton, supporting advanced space and robotics programs. This role combines people…
Added 29 mins ago
R
Manager, AML Model Testing
RBC
Toronto, ON
- Full-time
In support of RBC’s commitment to maintaining a robust enterprise AML Program, the AML Model Testing Manager will support the ongoing AML model development testing process to ensure the…
Added 29 mins ago
L
Project Manager (Data Centers)
Linesight
Merritt, BC
- Other
As a Project Manager II at Linesight, you'll play a key role in delivering a large-scale data centre project while working alongside experienced and collaborative teams in a culture built…
Added 29 mins ago
T&
Senior Risk Manager
Turner & Townsend
Ottawa, ON
- Full-time
An experienced Senior Risk Manager with a minimum of 10 years of post-graduate experience, including at least 5 years dedicated to program and project risk management on large, complex…
Added 29 mins ago
VE
Gestionnaire de Projets Municipal / Project Manager Municipal
Veolia Environnement SA
Montreal, QC
- Full-time
Reporting to the Project Portfolio Manager, the Project Manager plans, coordinates and oversees projects from initiation through commissioning. This role works closely with internal teams,…
Added 29 mins ago
H
Senior Product Manager (12 month contract)
HighlightTA
Remote, Canada
- $110,800 to $138,500 CAD / year
- Full-time
- Remote
Demonstrated ability to collaborate with cross-functional teams, including engineering, design, marketing, sales, support, and customer success, to achieve successful product outcomes
Added 29 mins ago
EG
Project Manager - Highways
Egis Group
Toronto, ON
- $130,000 to $180,000 CAD / year
- Full-time
Project Manager - Highways is a senior-level civil engineering role based in Toronto, Ontario, Canada, responsible for leading multidisciplinary highway and transportation infrastructure…
Added 30 mins ago
TP
Business Development Manager - Mining
Trycewell Partners Inc.
Vancouver, BC
- Full-time
…construction and industrial services organization to recruit a Manager, Business Development - Mining. This position can be based in Vancouver, Kamloops or Prince George, British…
Added 30 mins ago
AI
IBM Financial Transaction Engineer
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Design, develop, and maintain applications built on IBM Financial Transaction Manager (FTM) to support core payments processing.
Added 30 mins ago
WS
Team Leader - 24 Afternoons
Wolf Steel Ltd
Barrie, ON
- Full-time
Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a…
Added 30 mins ago
TU
Trades 2 - Steamfitter
The University of British Columbia
Vancouver, BC
- Full-time
Steamfitters report to the People & Process Manager, Mechanical Trades. Steamfitters work both independently as well as with other Steamfitters and associated tradespeople, both at the…
Added 30 mins ago
AS
Technical Manager – EAF Steelmaking
Algoma Steel Inc.
Sault Ste. Marie, ON
- Full-time
Reporting to the General Manager, Steelmaking, the Technical Manager leads the technical function for Algoma’s electric arc furnace (EAF) steelmaking and refining operations. The Technical…
Added 30 mins ago
B
CEDO Technician / EDO Trainee
BakosNDT
Edmonton, AB
- Full-time
…team. This full-time position will report into the Division Manager and support our Edmonton, AB…
Added 30 mins ago
A
Gestionnaire / Coordonnateur(trice) de projets Mainframe
Astek
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
XX, ton futur Manager, te proposera ensuite d’échanger autour de cette opportunité, de ton parcours et de tes attentes !

Randstad Digital

Engagement Delivery Manager

Toronto, ON, Canada

$104,800 to $154,800 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $104,800 to $154,800 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Experience: 5+ years of experience in software project or service delivery, including managing client-facing engagements.
Posting language: English
Posted: Nov 4, 2026

Original job description

As an Engagement Delivery Manager, you will be at the center of Randstad Digital's services to drive our customers' success. We are looking for a tech services leader who is versatile and customer-driven. You will be invested in providing an excellent customer experience through Randstad Digital’s wide array of offerings, from talent-driven solutions to technology solutions. This position is an accelerated path to a career in professional services and you’ll be reporting to the North-American Delivery.

What you get to do:

Service Delivery Oversight

Deliver services on time, within scope, and to quality standards.
Monitor service performance against SLAs, KPIs, and contracts.
Address service issues, escalations, and incidents proactively, taking ultimate accountability for the success of active engagements.

Client Relationship Management

Serve as the primary client contact for service delivery, successfully navigating pressure and managing expectations.
Build trusted relationships to understand client needs and ensure satisfaction.
Conduct regular service reviews and provide performance reports.
Manage a portfolio of up to 5 clients.

Cross-Functional Sales & Recruitment Support

Provide cross-functional support to internal sales and recruiters across the full lifecycle, including administrative backup and client-facing assistance.
Identify new opportunity insights across industry verticals to elevate overall client satisfaction.

Operational Governance

Oversee daily operations and coordinate technical, support, and project teams.
Navigate a blend of startup flexibility and large enterprise processes, bringing a builder mentality to institute functional change without relying on rigid corporate templates.
Ensure compliance with policies, security, and regulations.
Drive continuous improvement in service delivery.

Team & Resource Management

Manage delivery teams: onboarding, training, and performance.
Align resources to projects and engagements.
Support workforce planning and capacity management.
Oversee up to 30-35 resources within active engagements.

Financial & Contract Management

Track service budgets, cost efficiency, and profitability to steer and protect revenue for deployed teams.
Manage contract scope, renewals, and change orders.
Identify upsell and new service opportunities.

Continuous Improvement & Innovation

Drive initiatives to improve service quality, efficiency, and client value.
Lead service improvement plans and root cause analysis.
Recommend and implement tools/automation for better service management.

What you need to bring:

Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or Business Administration.
Certifications like PMP, Scrum Master (CSM), or SAFe are strong assets.
5+ years of experience in software project or service delivery, including managing client-facing engagements.
5+ years in a professional services or consulting environment, preferably with custom software delivery.
Demonstrated success in delivering complex software solutions (web/mobile/cloud-based), either fixed-bid or time & materials.
Experience managing multiple concurrent projects or client portfolios, including cross-functional teams.
Familiarity with Agile and hybrid delivery models, including working with product owners and scrum teams.
Understanding of software development life cycle (SDLC), DevOps, and CI/CD practices.
Familiarity with modern technology practices (e.g., React, Node.js, Java/.NET, Python, cloud-native architectures) and exposure to cloud platforms such as Azure, AWS, or GCP.
Ability to translate business requirements into delivery plans, and manage scope, timelines, and risk.
Skilled in using tools like JIRA, Azure DevOps, Confluence, MS Project, or similar for project tracking and reporting.

Soft Skills:

Exceptional client management and stakeholder communication skills
Strong business acumen
Strong problem-solving and conflict resolution abilities
Capable of navigating cross-functional teams (developers, QA, architects, UX, DevOps, etc.)
Demonstrated ability to negotiate scope, manage change control, and drive account growth
Comfortable balancing delivery quality, client satisfaction, and profitability
Exceptional communication skills in English. Bilingual with French a plus.

What’s in it for you:

Hybrid work environment
Competitive base salary and bonus plan
Wellness spending account and an ergonomic reimbursement program to equip your home office
3 weeks (15 days) paid vacation in your first 12 months plus additional care days
Work in a fast-paced atmosphere, where every day is different and the challenges are varied
The chance to progress within an authentic, supportive and growing organization
A collaborative and participative leadership style

This is a hybrid attendance role. It is required that you attend an office at your manager's discretion pursuant to Randstad's hybrid and remote work policies. You may also be required to travel to attend in-person events, including but not limited to training, meetings and retreats. Some of this travel may involve interprovincial and international trips.

Apply About employer

More about this job

Responsibilities

Oversee client-facing software service engagements, ensuring delivery meets scope, schedule, quality, contractual, and financial targets while managing client relationships and escalations. Coordinate delivery teams and resources, support sales and recruitment, maintain operational governance, and drive service improvements and account growth.

Requirements

Requires a bachelor’s degree in a relevant technical or business field and at least five years of software project or service delivery experience in professional services or consulting. Candidates should have experience with complex software engagements, Agile or hybrid delivery, SDLC, DevOps and CI/CD, cloud platforms, project tracking tools, and strong client, communication, and business skills; PMP, Scrum Master, or SAFe certifications are assets.

Skills

Service Delivery Management
Project Management
Agile Delivery
Stakeholder Communication
Team Management
Resource Planning
Budget Management
Contract Management
Scope Management
Risk Management
Continuous Improvement
DevOps
CI/CD
Conflict Resolution

Benefits

Competitive Base Salary
Bonus Plan
Wellness Spending Account
15 Days Paid Vacation
Additional Care Days
Hybrid Work Environment
Career Progression Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Professional Services
Service Delivery
Software Project Delivery
Custom Software Delivery
Agile
Hybrid Delivery Models
SDLC
DevOps
CI/CD
React
Node.js
Java
.NET
Python
Cloud-Native Architectures
Azure
AWS
GCP
JIRA
Azure DevOps
Confluence
MS Project
PMP
Certified ScrumMaster
SAFe
SLAs
KPIs
Contract Management
Resource Planning

Report this job