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Randstad Enterprise

IAM Policy, Controls and Compliance Metrics Manager

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Experience: 5+ years of experience in strategy, operations, management consulting, governance, risk management, or a related
Posting language: English
Posted: Oct 6, 2026

Original job description

The IAM Policy, Controls, and Compliance Metrics Manager role sits within the Identity and Access Management (IAM) department Cybersecurity, Risk, and Resilience organization. IAM reduces operational risks - such as data leakage, fraud, and service disruptions - by implementing robust security controls across the firm's Technology Division.In this role, the manager directly supports the Vice President, Head of Policy, Controls, and Metrics. Key responsibilities include leading the development, governance, and tracking of IAM policies, risk controls, and compliance metrics, as well as driving strategic IAM initiatives to uphold regulatory standards and safeguard organizational assets.

Location: Montreal (Day 1 onboarding onsite/in office presence 3x/week)

Key Responsibilities:

Develop and enhance IAM policies and controls, including emerging controls related to AI governance and risk
management.
Respond to ad hoc policy, controls, and metrics inquiries from IAM, Technology, business stakeholders, regulators,
and auditors.
Design, maintain, and improve control compliance metrics, ensuring alignment between controls, measurements,
and reporting.
Communicate policy, control, and metric changes to impacted IAM, Technology, and business stakeholders.
Maintain control documentation, terminology standards, process documentation, exclusions, reference materials,
and related intranet content.
Manage and prioritize the pipeline of policy, control, and metrics initiatives.
Track and report progress against key policy and control initiatives and milestones for IAM and Cybersecurity
leadership.
Lead annual IAM tool certifications and control attestations, and support enhancements to IAM security blueprints.
Oversee compliance metric reporting, including monthly reporting, escalation, remediation tracking, and non-
compliance management.
Support the development and enhancement of IAM's centralized metrics platform, serving as the authoritative
source for controls, compliance, escalations, and remediation data.
Conduct data analysis and prepare materials for governance forums and working groups responsible for reviewing
and approving IAM policies, controls, and metrics.
Document decisions, track action items, and ensure follow-up activities are completed.
Prepare materials for Technology Division governance committees in partnership with the Technology Policy Office.
Drive continuous improvement and automation of policy, controls, metrics, and governance processes to increase
operational efficiency.

Qualifications:

Bachelor's degree in Business, Management, Technology, Liberal Arts, or a related field.
5+ years of experience in strategy, operations, management consulting, governance, risk management, or a related
discipline.
Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results.
Excellent communication and interpersonal skills, with the ability to build relationships, influence stakeholders, and
drive consensus across organizations.
Strong analytical and problem-solving skills, with attention to detail and a focus on quality.
Demonstrated ownership, accountability, and a proactive, results-oriented mindset.
Ability to work independently, exercise sound judgment, and effectively manage stakeholder expectations.
Strong written communication skills and experience creating documentation, policies, procedures, and governance
materials.
Intellectual curiosity and willingness to learn new technologies, processes, and business domains.

Preferred Qualifications:

Experience with IAM, cybersecurity, governance, risk, compliance, or control management programs.
Experience with Jira, Jive, or similar collaboration and workflow management tools.
Experience developing metrics, dashboards, reporting frameworks, or governance processes.
Familiarity with AI governance, technology risk, or policy development is a plus.

Apply About employer

More about this job

Responsibilities

Lead the development, governance, and tracking of IAM policies, controls, and compliance metrics, including reporting, attestations, remediation, and AI-related controls. Coordinate governance activities and stakeholder communications, maintain documentation and metrics platforms, and drive strategic initiatives and process improvements.

Requirements

A bachelor's degree in a related field and at least five years of experience in strategy, operations, consulting, governance, risk management, or a related discipline are required. Candidates should bring strong project management, analytical, communication, documentation, and stakeholder-management skills; IAM, cybersecurity, compliance, metrics, and collaboration-tool experience are preferred.

Skills

IAM Policy Development
Control Management
Compliance Metrics
Governance
Risk Management
Cybersecurity
Project Management
Stakeholder Management
Data Analysis
Metrics Reporting
Regulatory Compliance
Documentation
Process Improvement
Automation
AI Governance
Jira

Visa sponsorship

Not detected in the job text

Keywords

Identity And Access Management
IAM
Cybersecurity
Risk And Resilience
IAM Policies
Security Controls
Compliance Metrics
AI Governance
Risk Management
Regulatory Standards
Control Attestations
Tool Certifications
Security Blueprints
Metrics Platform
Governance Forums
Technology Policy Office
Jira
Jive
Dashboards
Reporting Frameworks
Remediation Tracking
Non-Compliance Management
Stakeholder Management
Project Management
Data Analysis
Process Documentation
Automation
Continuous Improvement
Banking
Investment Banking

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