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Added 8 mins ago
IH
Administrative Assistant II | Quality & Patient Safety
Interior Health Authority
BC · British Columbia, Canada
- Full-time
This role mainly supports the Executive Director for Quality, Patient Safety (which includes the Patient Care Quality Office, Patient Safety, Accreditation, Infection Prevention and Control…
Added 8 mins ago
IH
Administrative Assistant | Medical Administration
Interior Health Authority
BC · British Columbia, Canada
- Full-time
This is a unique opportunity to support Senior Medical Directors and contribute to the delivery of high-quality healthcare services across the organization. As a key member of the team, you…
Added 8 mins ago
S
Sr. Staff Technical Program Manager - Ads (Canada )
Shopify
Canada
- Full-time
…communication to engineers, cross-functional partners, and executive leadership, ensuring the right decisions happen at the right…
Added 8 mins ago
A
Apprentice II - Culinary Unrestricted (Full-time)
AccorHotel
Victoria, BC
- Full-time
Reporting to the Executive Chef, Executive Sous Chef, Sous Chef, or Chef de Partie, the Culinary Apprentice II is a developing culinary professional progressing through a recognized…
Added 22 mins ago
ED
Sales Executive
Espresso Dolce
Toronto, ON
- Part-time
…the team services and repairs them, ensuring reliability and quality. The company offers a wide range of espresso machines, supplies, coffees, pods, accessories, and other brewable…
Added 23 mins ago
CS
Manager, Supply Chain Operations and Analytics
Canadian Standards Association
Toronto, ON
- $100,890 to $132,416 CAD / year
- Full-time
Develop, maintain, and enhance dashboards, KPI scorecards, and executive reporting tools.
Added 38 mins ago
IW
Senior Analyst Finance
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…week in the office, connecting, collaborating, and enjoying quality time with your amazing colleagues! Our Values: Be better; we strive for improvement in everything we do. Be accountable;…
Added 38 mins ago
IW
AVP HR Service Delivery & Technology
IG Wealth Management
ON · Ontario, Canada
- Full-time
…week in the office, connecting, collaborating, and enjoying quality time with your amazing colleagues! Our Values: Be better; we strive for improvement in everything we do. Be accountable;…
Added 53 mins ago
A
Service Delivery Manager
Avanade
Toronto, ON
- Full-time
Drive continuous improvement initiatives to enhance service quality, productivity, automation, and customer satisfaction.
Added 1 hour ago
CC
Manager, Premium Services (Rogers Place)
Compass Canada
Edmonton, AB
- Full-time
Collaborate with the Director of Premium and Executive Chef on menu development, service innovation, and revenue-generating opportunities
Added 1 hour ago
J
Intermediate Recruiter - Edmonton
Jardeg
AB · Edmonton, AB
- Full-time
…ranging from Project Coordinators through Project Directors and executive/C-suite positions, as well as a broad range of corporate…
Added 1 hour ago
M
Back of House - Line Cook
Moxies
Sherwood Park, AB
- Full-time
Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident…
Added 1 hour ago
SH
Back of House - Line Cook
Sandman Hotel Group
Sherwood Park, AB
- Full-time
Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident…
Added 1 hour ago
M
Back of House - Line Cook
Moxies
Calgary, AB
- Full-time
Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident…
Added 1 hour ago
Winter 26/27 - Cook
Northland Properties
Revelstoke, BC
Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident…
Added 1 hour ago
W
Senior Manager, Supply Chain
Worley
Calgary, AB
- Full-time
Coordinate supplier performance, logistics, inventory, quality and information flows to support business and operational requirements.
Added 1 hour ago
PC
Clinical Quality & Safety Senior Consultant
Primary Care Alberta
AB · Alberta, Canada
- Full-time
The Senior Consultant works with PCA senior leaders and directors, managers and leads, PCA scientists, frontline quality and safety staff and providers, and the PCA Executive Leadership…
Added 1 hour ago
A
Senior Product Manager, Interoperability
Autodesk
Toronto, ON
- Full-time
…challenge. Whether you’re delivering a compelling pitch to a senior executive, drawing fresh insights from analytics data, resolving a customer issue, or collaborating with a development…
Added 1 hour ago
A
Senior Product Manager, Interoperability
Autodesk
Toronto, ON
- Full-time
…challenge. Whether you’re delivering a compelling pitch to a senior executive, drawing fresh insights from analytics data, resolving a customer issue, or collaborating with a development…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our…
Added 1 hour ago
MI
Communication Coordinator
McAsphalt Industries Limited
Toronto, ON · Scarborough, ON
- Full-time
Develop, write and edit high-quality content for digital platforms, corporate communications, marketing campaigns, newsletters, websites and promotional materials.
Added 1 hour ago
GC
Executive Presentation Design & Consulting Specialist
Gramian Consulting Group
Remote, Canada
- Contract
- Remote
We are seeking a detail-oriented Executive Presentation Design Specialist with prior management consulting experience to support a project focused on improving the quality and effectiveness…
Added 1 hour ago
A
Director, Compensation and Benefits
AgeCare
Calgary, AB
- Full-time
Partner with executive leadership to shape and execute AgeCare’s total rewards strategy, translating business priorities, workforce needs, and market insights into competitive, equitable,…
Added 1 hour ago
J
Analyst, Operational Performance / Hybrid
JLL
Toronto, ON · CAN-CORP Toronto-Toronto, Canada
- Full-time
Verify accuracy of standard formulas and calculations, reviewing consistency of data sets to maintain data quality and reliability
Added 2 hours ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
Regina, SK
- Full-time
Build trusted relationships with executive-level clients, regulators, Indigenous communities, and key stakeholders.

Randstad Enterprise

ITAM Risk, Process and Operational Expert

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: +3 years of relevant experience in IT asset management, technology risk, controls, IT operations, IT service management, audit, compliance or a closely related discipline.
Posting language: English
Posted: Oct 27, 2026

Original job description

The ITAM Risk, Process and Operational Expert will serve as a senior subject-matter expert responsible for strengthening the organization’s IT asset management risk and control environment, operating processes, and day-to-day execution. The role requires deep, hands-on knowledge of IT asset management across hardware, software, cloud and configuration-related asset data, together with the ability to translate business, technology, regulatory and operational risks into clear, sustainable and testable controls.This individual will work independently to assess current-state practices, identify control and process gaps, design and implement control instances, define supporting procedures and evidence, establish effective metrics, and drive remediation through closure.

Location: Montreal (day 1 onboarding onsite / in-office presence required 3x/week)

Key Responsibilities:

Act as the senior ITAM risk, process and operations subject-matter expert, providing practical guidance on asset inventory, lifecycle management, software asset management, hardware asset management, cloud assets, configuration data, ownership, reconciliation, data quality, end-of-life management and asset disposition.
Assess ITAM risks and control gaps across the end-to-end asset lifecycle, including onboarding, classification, inventory recording, discovery, reconciliation, maintenance, transfer, retirement and disposal.
Translate identified risks, policy requirements and operational obligations into well-designed control objectives, control requirements and control instances with clear scope, ownership, frequency, system applicability, evidence, escalation and remediation expectations.
Design or enhance control instances so they are specific, measurable, sustainable, aligned to actual operating practices, and capable of independent testing.
Develop and maintain operating procedures, process flows, RACI models, control narratives, evidence standards, exception-handling procedures and governance documentation.
Lead current-state assessments and root-cause analysis; identify gaps, overlaps, unclear accountability and ineffective handoffs; recommend practical target-state solutions.
Partner with asset owners, technology teams and process owners to implement controls and embed them into business-as-usual workflows, tooling and governance routines.
Define key risk indicators, key control indicators, operational metrics, thresholds and management reporting to monitor asset data quality, control performance, exceptions and remediation progress.
Review the completeness, accuracy and timeliness of IT asset and configuration data; work with accountable teams to investigate discrepancies and drive corrective action.
Provide credible challenges to control owners and stakeholders while balancing risk reduction, operational feasibility, implementation effort and business priorities.
Prepare concise, executive-ready materials for governance forums, risk committees, auditors, regulators and senior management.
Support risk and control self-assessments, audits, regulatory reviews, control testing, issues management and remediation validation by providing clear documentation and defensible evidence.
Monitor relevant ITAM industry practices, standards and technology trends, and incorporate applicable insights into the control framework and operating model.
Independently plan and deliver multiple workstreams, manage dependencies, raise risks early and maintain momentum without requiring close supervision.
Build trusted relationships and manage challenging interactions professionally, including situations involving conflicting priorities, resistance to change or unclear ownership.

Required Qualifications:

+3 years of relevant experience in IT asset management, technology risk, controls, IT operations, IT service management, audit, compliance or a closely related discipline.
In-depth, hands-on working experience in the IT asset management domain, including practical knowledge of asset lifecycle processes, inventory controls, asset and configuration data, data quality, reconciliation, ownership and exception management.
Demonstrated ability to identify and articulate technology and operational risks, assess control design, and build control instances that directly address defined risks.
Strong understanding of risk and control concepts, including control objectives, preventive and detective controls, manual and automated controls, control ownership, evidence, testing, issue management and remediation.
Proven ability to develop or improve policies, standards, procedures, process flows, RACIs, control documentation and management reporting.
Ability to operate independently, exercise sound judgment, structure ambiguous problems and deliver quality outcomes with limited direction.
Self-starter mindset with strong ownership, follow-through, attention to detail and the ability to move from analysis to implementation.
Strong stakeholder-management skills, including the confidence and professionalism to work effectively with difficult clients or stakeholders, challenge constructively, negotiate practical outcomes and manage conflict.
Excellent written and verbal communication skills, with the ability to explain complex ITAM and control concepts to technical, operational, risk and executive audiences.
Experience coordinating across multiple functions and geographies in a complex enterprise environment.
Proficiency with standard productivity, workflow, reporting and presentation tools.

Preferred Experience:

Experience in a large, regulated financial-services or similarly complex enterprise environment.
Experience with enterprise ITAM, CMDB, discovery, workflow or IT service management platforms, including ServiceNow or comparable tools.
Working knowledge of hardware asset management, software asset management, cloud asset management and configuration management practices.
Experience supporting first-line technology risk and control programs, second-line challenge, internal audit or regulatory examinations.
Experience designing control metrics, dashboards, governance reporting and executive-level risk summaries.
Knowledge of industry frameworks and standards relevant to ITAM and technology controls, such as ISO/IEC 19770, ITIL, COBIT, NIST or FFIEC guidance.
Relevant certifications such as ITIL, COBIT, CISA, CRISC, CISSP, CSAM, CHAMP, CITAM or IAITAM credentials.
Experience leading control transformation, process redesign, operating-model enhancement or remediation programs.

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More about this job

Responsibilities

Lead IT asset management risk and control assessments, identify process and data gaps, and design sustainable, testable controls and supporting procedures. Partner with stakeholders to implement controls, monitor metrics and remediation, and prepare evidence and executive-ready reporting for governance, audit, and regulatory reviews.

Requirements

Requires at least three years of relevant experience and hands-on IT asset management knowledge, including lifecycle processes, inventory controls, configuration data, reconciliation, and exception management. Candidates should be able to independently design and improve controls and processes, manage stakeholders, and communicate effectively; experience with enterprise platforms, regulated environments, and relevant certifications is preferred.

Skills

IT Asset Management
Technology Risk Assessment
Control Design
IT Asset Lifecycle Management
Hardware Asset Management
Software Asset Management
Cloud Asset Management
Configuration Management
Asset Data Quality
Reconciliation
Process Improvement
Risk and Control Self-Assessments
Audit and Compliance
Stakeholder Management
Governance Reporting
Remediation Management

Visa sponsorship

Not detected in the job text

Keywords

IT Asset Management
ITAM
Hardware Asset Management
Software Asset Management
Cloud Asset Management
Configuration Management
CMDB
ServiceNow
ITIL
COBIT
ISO/IEC 19770
NIST
FFIEC
CISA
CRISC
CISSP
CSAM
CHAMP
CITAM
IAITAM
Risk and Control Self-Assessment
Control Testing
Asset Lifecycle Management
Data Quality
Reconciliation
Key Risk Indicators
Key Control Indicators
RACI
Root-Cause Analysis
Remediation

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