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Added 2 mins ago
TS
Mechanical Engineer Intermediate
TalentSphere Staffing Solutions
Ottawa, ON
- Full-time
This opportunity is particularly suited to someone who has developed a strong technical foundation in HVAC and plumbing design within a building consulting environment and is ready to…
Added 2 mins ago
SE
Senior Engineer, Building Automation and Control Systems
Schneider Electric
Calgary, AB · Milton, ON · Toronto, ON · Montreal, QC
- Full-time
In this role, you will lead the technical design and implementation of customer Building Automation and Control Systems projects. You will shape integrated solutions across HVAC, lighting,…
Added 2 mins ago
AC
Adjoint(e)-conseil principal(e), Analyste en assurance qualité - administration des régimes de retraite
Aon Corporation
Montreal, QC
- Full-time
Job Title: Senior Associate - Quality Assurance Analyst in Pension Administration
Added 16 mins ago
AS
Senior/Lead Business Analyst- BMT
Apex Systems
Toronto, ON
- $45 to $60 USD / hour
- Contract
…managed through manual, email-based workflows. The selected Lead Business Analyst will establish the requirements approach, lead discovery, facilitate complex stakeholder discussions, and…
Added 16 mins ago
GW
Bus. Analyst, Enterprise Project Mgmt Office
Gowling WLG
Toronto, ON
- $68,000 to $88,000 CAD / year
- Full-time
Lead requirements gathering efforts and conduct Joint Application Design (JAD) sessions, focus groups and personal interviews to capture business and technical requirements.
Added 46 mins ago
HT
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 47 mins ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
The Senior Designer, Development (Electrical) will be a key contributor to these product development teams, responsible for designing and delivering robust, safe and reliable electrical…
Added 1 hour ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
Reporting directly to the Senior Director, Commercial Sales and Strategy, the ideal candidate brings a strong background in relationship management, operational execution, and…
Added 1 hour ago
TH
Intermediate Financial Analyst
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 1 hour ago
TH
Senior Scientist & Program Head, DSCB Research Program
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 1 hour ago
TH
Physician Billing Specialist, Peri-Operative Services
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 1 hour ago
K
Director, US Immigration
KPMG
ON · Toronto, Ontario
- Full-time
…immigration attorney to join at the Director level. In this senior role, you will provide strategic advice on complex US business immigration matters, lead client engagements and…
Added 1 hour ago
RT
Principal Adviser Remuneration - Incentive Design
Rio Tinto
Montreal, QC
- Full-time
Lead the strategy and design of short- and long-term incentives, influencing how performance is measured, differentiated, rewarded and communicated globally.
Added 1 hour ago
UO
Senior Workday Architect
University of Waterloo
Waterloo, ON
- Full-time
The Senior Workday Architect is the design authority for the University’s Workday platform. The role establishes and governs platform architecture, configuration principles, integration…
Added 1 hour ago
WI
Asset Management Consultant
WSP in Canada
Canada
- Full-time
As an Asset Management Advisor, reporting to a regional team lead, you will be expected to actively contribute to our Canadian Asset Management Strategy, which is key to our WSP growth in…
Added 1 hour ago
J
Information Security Program Manager
Jobgether
Canada
- Full-time
In this role, you will lead information security programs that protect critical systems, sensitive data, and business operations across multiple client environments. You will combine…
Added 1 hour ago
S
Sr. Software Release Project Manager (Scaled Agile /Device Development, Systems Integration)
SCIEX
Guelph, ON
- Full-time
The Senior Software Release Project Manager is responsible for reducing complexity and managing risk to ensure software and systems are developed in a predictable and efficient manner while…
Added 1 hour ago
S
Sr. Software Release Project Manager (Scaled Agile /Device Development, Systems Integration)
SCIEX
Toronto, ON
- Full-time
The Senior Software Release Project Manager is responsible for reducing complexity and managing risk to ensure software and systems are developed in a predictable and efficient manner while…
Added 1 hour ago
S
Sr. Software Release Project Manager (Scaled Agile /Device Development, Systems Integration)
SCIEX
Vaughan, ON
- Full-time
The Senior Software Release Project Manager is responsible for reducing complexity and managing risk to ensure software and systems are developed in a predictable and efficient manner while…
Added 1 hour ago
S
Intermediate Electrical Designer/Engineer
SCIEX
Vaughan, ON
- $90,000 to $103,000 CAD / year
- Full-time
…and design practices. In this role you will work closely with senior designers to develop your hardware development skills as part of an industry leading research and development…
Added 1 hour ago
KC
Director, US Immigration
KPMG Canada
Toronto, ON
- Full-time
…immigration attorney to join at the Director level. In this senior role, you will provide strategic advice on complex US business immigration matters, lead client engagements and…
Added 1 hour ago
S
Senior Electrical Engineer/Designer
SCIEX
Vaughan, ON
- $111,333 to $122,500 CAD / year
- Full-time
The Senior Electrical Engineer/Designer is responsible for leading the end-to-end development of analog and high-voltage power-supply modules and subsystems for SCIEX instruments, from…
Added 1 hour ago
A
Senior Project Engineer - Minerals and Metals
Ausenco
Burlington, ON
- Full-time
We are seeking an experienced Senior Project Engineer to support the delivery of mining and minerals projects by bridging the gap between multidisciplinary engineering teams and site…
Added 2 hours ago
Senior Technical Delivery Manager - Web & Cloud Platforms
Rogers Communications
Toronto, ON
As Senior Technical Delivery Manager, you will build and lead high-performance engineering teams that deliver and run our Web, Services, Middleware and Cloud Native platforms. You will own…
Added 2 hours ago
A
IS Principal Developer Analyst – SAP ABAP
ABB
Milton, ON
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…

Randstad Enterprise

ITAM Risk, Process and Operational Expert

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: +3 years of relevant experience in IT asset management, technology risk, controls, IT operations, IT service management, audit, compliance or a closely related discipline.
Posting language: English
Posted: Oct 27, 2026

Original job description

The ITAM Risk, Process and Operational Expert will serve as a senior subject-matter expert responsible for strengthening the organization’s IT asset management risk and control environment, operating processes, and day-to-day execution. The role requires deep, hands-on knowledge of IT asset management across hardware, software, cloud and configuration-related asset data, together with the ability to translate business, technology, regulatory and operational risks into clear, sustainable and testable controls.This individual will work independently to assess current-state practices, identify control and process gaps, design and implement control instances, define supporting procedures and evidence, establish effective metrics, and drive remediation through closure.

Location: Montreal (day 1 onboarding onsite / in-office presence required 3x/week)

Key Responsibilities:

Act as the senior ITAM risk, process and operations subject-matter expert, providing practical guidance on asset inventory, lifecycle management, software asset management, hardware asset management, cloud assets, configuration data, ownership, reconciliation, data quality, end-of-life management and asset disposition.
Assess ITAM risks and control gaps across the end-to-end asset lifecycle, including onboarding, classification, inventory recording, discovery, reconciliation, maintenance, transfer, retirement and disposal.
Translate identified risks, policy requirements and operational obligations into well-designed control objectives, control requirements and control instances with clear scope, ownership, frequency, system applicability, evidence, escalation and remediation expectations.
Design or enhance control instances so they are specific, measurable, sustainable, aligned to actual operating practices, and capable of independent testing.
Develop and maintain operating procedures, process flows, RACI models, control narratives, evidence standards, exception-handling procedures and governance documentation.
Lead current-state assessments and root-cause analysis; identify gaps, overlaps, unclear accountability and ineffective handoffs; recommend practical target-state solutions.
Partner with asset owners, technology teams and process owners to implement controls and embed them into business-as-usual workflows, tooling and governance routines.
Define key risk indicators, key control indicators, operational metrics, thresholds and management reporting to monitor asset data quality, control performance, exceptions and remediation progress.
Review the completeness, accuracy and timeliness of IT asset and configuration data; work with accountable teams to investigate discrepancies and drive corrective action.
Provide credible challenges to control owners and stakeholders while balancing risk reduction, operational feasibility, implementation effort and business priorities.
Prepare concise, executive-ready materials for governance forums, risk committees, auditors, regulators and senior management.
Support risk and control self-assessments, audits, regulatory reviews, control testing, issues management and remediation validation by providing clear documentation and defensible evidence.
Monitor relevant ITAM industry practices, standards and technology trends, and incorporate applicable insights into the control framework and operating model.
Independently plan and deliver multiple workstreams, manage dependencies, raise risks early and maintain momentum without requiring close supervision.
Build trusted relationships and manage challenging interactions professionally, including situations involving conflicting priorities, resistance to change or unclear ownership.

Required Qualifications:

+3 years of relevant experience in IT asset management, technology risk, controls, IT operations, IT service management, audit, compliance or a closely related discipline.
In-depth, hands-on working experience in the IT asset management domain, including practical knowledge of asset lifecycle processes, inventory controls, asset and configuration data, data quality, reconciliation, ownership and exception management.
Demonstrated ability to identify and articulate technology and operational risks, assess control design, and build control instances that directly address defined risks.
Strong understanding of risk and control concepts, including control objectives, preventive and detective controls, manual and automated controls, control ownership, evidence, testing, issue management and remediation.
Proven ability to develop or improve policies, standards, procedures, process flows, RACIs, control documentation and management reporting.
Ability to operate independently, exercise sound judgment, structure ambiguous problems and deliver quality outcomes with limited direction.
Self-starter mindset with strong ownership, follow-through, attention to detail and the ability to move from analysis to implementation.
Strong stakeholder-management skills, including the confidence and professionalism to work effectively with difficult clients or stakeholders, challenge constructively, negotiate practical outcomes and manage conflict.
Excellent written and verbal communication skills, with the ability to explain complex ITAM and control concepts to technical, operational, risk and executive audiences.
Experience coordinating across multiple functions and geographies in a complex enterprise environment.
Proficiency with standard productivity, workflow, reporting and presentation tools.

Preferred Experience:

Experience in a large, regulated financial-services or similarly complex enterprise environment.
Experience with enterprise ITAM, CMDB, discovery, workflow or IT service management platforms, including ServiceNow or comparable tools.
Working knowledge of hardware asset management, software asset management, cloud asset management and configuration management practices.
Experience supporting first-line technology risk and control programs, second-line challenge, internal audit or regulatory examinations.
Experience designing control metrics, dashboards, governance reporting and executive-level risk summaries.
Knowledge of industry frameworks and standards relevant to ITAM and technology controls, such as ISO/IEC 19770, ITIL, COBIT, NIST or FFIEC guidance.
Relevant certifications such as ITIL, COBIT, CISA, CRISC, CISSP, CSAM, CHAMP, CITAM or IAITAM credentials.
Experience leading control transformation, process redesign, operating-model enhancement or remediation programs.

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More about this job

Responsibilities

Lead IT asset management risk and control assessments, identify process and data gaps, and design sustainable, testable controls and supporting procedures. Partner with stakeholders to implement controls, monitor metrics and remediation, and prepare evidence and executive-ready reporting for governance, audit, and regulatory reviews.

Requirements

Requires at least three years of relevant experience and hands-on IT asset management knowledge, including lifecycle processes, inventory controls, configuration data, reconciliation, and exception management. Candidates should be able to independently design and improve controls and processes, manage stakeholders, and communicate effectively; experience with enterprise platforms, regulated environments, and relevant certifications is preferred.

Skills

IT Asset Management
Technology Risk Assessment
Control Design
IT Asset Lifecycle Management
Hardware Asset Management
Software Asset Management
Cloud Asset Management
Configuration Management
Asset Data Quality
Reconciliation
Process Improvement
Risk and Control Self-Assessments
Audit and Compliance
Stakeholder Management
Governance Reporting
Remediation Management

Visa sponsorship

Not detected in the job text

Keywords

IT Asset Management
ITAM
Hardware Asset Management
Software Asset Management
Cloud Asset Management
Configuration Management
CMDB
ServiceNow
ITIL
COBIT
ISO/IEC 19770
NIST
FFIEC
CISA
CRISC
CISSP
CSAM
CHAMP
CITAM
IAITAM
Risk and Control Self-Assessment
Control Testing
Asset Lifecycle Management
Data Quality
Reconciliation
Key Risk Indicators
Key Control Indicators
RACI
Root-Cause Analysis
Remediation

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