Technical Program Manager

The Technical Program Manager will support the delivery of large‑scale security initiatives within the Cyber Security Organisation. This role partners with engineering, product, and business stakeholders to plan, coordinate, and execute complex programs, ensuring alignment to portfolio roadmaps, delivery standards, and business objectives.

Location: Montreal (day 1 onboarding onsite / in-office presence required 3x/week)

Key Responsibilities

• Partner with product and engineering teams to support development and execution of portfolio roadmap.
• Plan, coordinate, and support day‑to‑day execution of assigned programs and initiatives.
• Lead and facilitate large program planning activities to align objectives, timelines, and deliverables across initiatives.
• Track, monitor, and report program progress, risks, dependencies, and outcomes across multiple stakeholders.
• Ensure program execution aligns with enterprise and sector program management standards.
• Work with product and stakeholders to define requirements, manage schedules, identify risks, and communicate status and recommendations.
• Facilitate regular reviews with leadership to assess program progress and validate outcomes.
• Support engineering rigor by ensuring delivery aligns with agreed acceptance criteria and definitions of done.
• Identify and resolve impediments, escalating as appropriate through established governance channels.
• Apply facilitation and dependency‑management techniques to drive cross‑program and cross‑team coordination.
• Maintain visibility into interdependencies and manage escalations to support delivery of business value.
• Identify opportunities for continuous improvement and support change initiatives across programs.

Required Skills & Experience

• Proven experience in enterprise program management, PMO leadership, process management, or large-scale software delivery, with accountability for complex cross-functional initiatives from planning through execution.
• Demonstrated ability to run complex, high-visibility programs involving multiple workstreams, competing priorities, critical dependencies, and senior leadership oversight.
• Strong PMO discipline, including governance, portfolio alignment, milestone planning, RAID management, dependency tracking, executive reporting, decision documentation, and action-item follow-through.
• Experience managing difficult partners, challenging stakeholders, and competing agendas while maintaining professionalism, driving alignment, and keeping teams focused on delivery outcomes.
• Skilled at influencing without direct authority across product, engineering, risk, operations, business, and leadership teams in a matrixed enterprise environment.
• Experience delivering complex technical programs within cloud, cybersecurity, infrastructure, risk, or software engineering environments.
• Strong understanding of agile delivery practices, including Scrum, Kanban, and Scaled Agile frameworks, with the ability to apply agile, hybrid, or governance-led approaches based on program needs.
• Ability to drive clarity from ambiguity by defining scope, success criteria, operating models, roles and responsibilities, escalation paths, and measurable outcomes.
• Excellent written and verbal communication skills, with the ability to synthesize complex technical, delivery, and risk information into clear executive-ready updates, recommendations, and decision points.
• Strong facilitation and negotiation skills, including the ability to lead working sessions, resolve blockers, manage conflict constructively, and gain commitment from diverse stakeholder groups.
• Ability to manage risk, dependencies, delivery timelines, resource constraints, and escalation paths across multiple initiatives while maintaining transparency and accountability.
• One or more relevant certifications (e.g., PMP, PgMP, Scrum Master, Product Owner, Agile Coach, SAFe) preferred.

Deliverables / Expected Outcomes

• Coordinated delivery of programs aligned to portfolio objectives and adoption tracking
• Clear program plans, status reporting, and risk/dependency management.
• Effective cross‑team coordination and stakeholder communication.
• Support for timely delivery of engineering outcomes aligned to agreed standards.
• Identification and implementation of process and delivery improvements.