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GTM Operations Lead
lululemon
Vancouver, BC
- Full-time
…integrated solutions, and ensuring that evolutions serve the business, our teams, and our…
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Junior Coordinator, Mass Marketing
The Princess Margaret Cancer Foundation
Toronto, ON
- Internship
Reports to: Senior Marketing Coordinator, Events - Mass Marketing and Marketing Manager, Brand - Mass Marketing
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Associate Brand Manager Intern
High5
Toronto, ON
- Contract
As an Associate Brand Manager Intern, you will act as a business leader to drive growth on your brand through strategies & executions that have national impact. Just like any entrepreneur…
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Store Lead
Moores Clothing
Lethbridge, AB
- Full-time
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling…
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Multimedia Design Manager
AECOM
Markham, ON
- $96,000 to $130,000 CAD / year
- Full-time
The Multimedia Design Manager is responsible for managing the Graphic Design team for the Canada Region Marketing Team and driving the development of high-quality visual communications that…
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BC
Distribution Center Associate (BC)
Brother Canada
Richmond, BC
- Full-time
…hours, hybrid work options, wellness subsidies, learning and development, recognition programs, and employee discounts. With roots in Montreal since 1960, we embrace continuous improvement…
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Mechanical Engineer (Project Manager)
Impact Engineering
Vancouver, BC
- Full-time
Potential for business development (based on interest)
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Gestionnaire de comptes – Canada et États-Unis// Account Manager - Canada and USA
Expresco
Montreal, QC
- Full-time
The Key Account Manager is responsible for handling client accounts at Expresco Foods. The Account Manager must build and maintain a strong relationship with clients. They will be the lead…
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Assistant Manager, Laboratory Operations
Public Health Ontario
Peterborough, ON
- Full-time
Assistant Manager, Laboratory OperationsLocation: PHO Peterborough Laboratory, 99 Hospital Drive, Peterborough, ONDepartment: Peterborough Laboratory
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Assistant Manager, Laboratory Operations
Public Health Ontario
Orillia, ON
- Full-time
Assistant Manager, Laboratory OperationsLocation: PHO Orillia Laboratory, 750 Memorial Avenue, Orillia, ONDepartment: Orillia Laboratory
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Product Manager
Dye & Durham Talent Team
Toronto, ON
The Product Manager, Due Diligence & Legal Filings, is responsible for implementing the strategic vision, roadmap, and delivery of key Canadian products within the Due diligence & Legal…
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Prepared Foods - Manager Deli
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Dartmouth, NS
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
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Service Desk Analyst
Exchange Technology Services Inc.
Thunder Bay, ON
…range of services, including Managed IT, Project Management, Business Intelligence, Cyber Security, Digital Transformation, Training Services, Installation Services, and Telecommunications…
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Supervisor
JD Sports / Livestock / Size?
Abbotsford, BC
…delivering excellent customer experience and fostering growth and development to the team. Most importantly you will ensure operational excellence by performing managerial tasks, such as…
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Finance Manager
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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Personal Banker Trainee
TD
Vancouver, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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Specialized Finance Manager
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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Financial Planner-Edmonton East
TD
AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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PIA Client Service Associate
TD
AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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Personal Banking Associate Trainee - Mandarin and/or Cantonese Language Skills Considered an Asset
TD
Vancouver, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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Customer Experience Associate
TD
Ottawa, ON
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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Senior Business Program Analyst
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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Operations Analyst II
TD
Mississauga, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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Manager, People Services
Nureva
Calgary, AB
We’re looking for a manager, people services to own and deliver the People function of Nureva Inc. and its subsidiary, Nialli Inc. In this highly collaborative role, you’ll work as an…
Added 2 mins ago
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Manager, Payroll (18 Month Contract)
Saje Natural Wellness
Toronto, ON
- Contract
…make:<br><br></strong>Reporting to the Director, People & Total Rewards, the Payroll Manager provides leadership and oversight of Saje’s Canadian and U.S. payroll operations,…

Randstad Enterprise

Technical Project Manager

Montreal, QC, Canada

Contract

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Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 8, 2026
Experience: 7–10 years of experience in knowledge management, content strategy, information architecture, enterprise content or a related discipline.
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Title - Technical Project/Program Manager

Job Description:

This is a senior individual-contributor role for someone with strong content strategy or knowledge-management foundations and practical experience with enterprise search, generative AI or RAG-enabled knowledge experiences. The role does not require an AI engineer. It requires a thoughtful practitioner who can apply knowledge principles in an evolving AI environment, translate technical concepts into practical guidance and continue building expertise alongside Product and Technology partners.

Key Responsibilities

Lead knowledge architecture and content strategy initiatives across HR, including content models, taxonomy, metadata, findability, governance and source-of-truth principles.

Help develop and evolve AI-ready content standards that improve the quality, consistency and retrievability of knowledge used by AskHR and other employee-facing channels.

Contribute to assessments of retrieval performance and content effectiveness, helping distinguish content, metadata and governance issues from potential platform limitations.

Act as a senior consultant to HR teams, helping leaders, content owners and subject-matter experts improve fragmented or duplicative content and make sustainable knowledge decisions.

Guide teams on structuring complex HR policies, processes and guidance for both human comprehension and AI-powered retrieval, without assuming ownership of the underlying policy.

Partner with Product, Technology, Search/AI, Communications and other stakeholders to shape business requirements, success criteria and practical approaches.

Support the development of a governed, authoritative source for employee-facing HR knowledge.

Contribute to the evaluation of search and RAG outcomes, helping identify how content structure, metadata and governance affect retrieval quality.

Use data, user feedback and retrieval observations to improve content standards, governance and author guidance.

Develop practical guidance, assessment approaches and recommendations that build HR capability and reduce dependency on the KM team.

Lead complex workstreams independently, navigate ambiguity and influence decisions across a global, decentralized stakeholder environment.

Qualifications

7–10 years of experience in knowledge management, content strategy, information architecture, enterprise content or a related discipline.

Experience designing or improving content structures, taxonomies, metadata, governance or findability.

Working knowledge of generative AI, enterprise search and retrieval-augmented generation, including a practical understanding of how content structure and governance influence retrieval.

Experience advising stakeholders and translating complex or technical issues into practical

recommendations.

Strong analytical, consulting, facilitation and written communication skills.

Ability to lead work independently and collaborate across functions, regions and time zones.

Preferred Skills

Bachelor’s degree or equivalent practical experience in information science, knowledge management, communications, business, digital strategy or a related field.

Experience applying knowledge-management or information-architecture practices within an AI-powered assistant, enterprise-search or RAG-enabled environment.

Experience with Adobe Experience Manager or another enterprise content-management platform.

Familiarity with Azure AI Search, Microsoft Copilot Studio or comparable enterprise AI/search technologies.

Experience developing retrieval-quality measures, content-readiness assessments, search testing or

knowledge-health frameworks.

Experience in a regulated, global or highly distributed organization, preferably within HR or employee-service environments.

Knowledge of content rationalization, repository consolidation, cross-channel publishing or authoritative- source strategies.

Change-management, learning or author-enablement experience that supports adoption of new content standards and ways of working.

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More about this job

Responsibilities

Lead HR knowledge architecture and content strategy initiatives, including content standards, taxonomy, metadata, governance, and authoritative sources for employee-facing knowledge. Partner with HR, Product, Technology, and other stakeholders to assess search and AI retrieval outcomes, improve content effectiveness, and build sustainable knowledge-management capabilities.

Requirements

Requires 7–10 years of experience in knowledge management, content strategy, information architecture, enterprise content, or a related discipline, along with experience improving content structures, governance, metadata, or findability. Candidates should understand how generative AI, enterprise search, and RAG interact with content, and be able to advise stakeholders, communicate complex issues clearly, and lead work independently.

Skills

Knowledge Management
Content Strategy
Information Architecture
Enterprise Search
Generative AI
Retrieval-Augmented Generation
Content Modeling
Taxonomy
Metadata Governance
Content Governance
Search Optimization
Stakeholder Consulting
Requirements Gathering
Data Analysis
Change Management
Facilitation

Visa sponsorship

Not detected in the job text

Keywords

Knowledge Management
Content Strategy
Information Architecture
Enterprise Search
Generative AI
Retrieval-Augmented Generation
RAG
AskHR
Content Models
Taxonomy
Metadata
Content Governance
Findability
Source Of Truth
AI-Ready Content Standards
Retrieval Performance
Search Testing
Content Readiness Assessments
Knowledge-Health Frameworks
Adobe Experience Manager
Azure AI Search
Microsoft Copilot Studio
Content Rationalization
Repository Consolidation
Cross-Channel Publishing
Author Enablement
Change Management
HR
Employee Services
Stakeholder Consulting

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