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Added 15 mins ago
CO
Email Program Manager
CPA Ontario
Canada
- Full-time
As Email Program Manager, you will lead and evolve CPA Ontario's email and SMS/MMS programs, driving strategy, innovation and audience engagement across these channels. You will advance our…
Added 1 hour ago
ES
Senior Solution Architect
EPAM Systems
Toronto, ON
- Full-time
This role provides technical leadership for a leading retailer's Enterprise Product Data Transformation program. This foundational initiative is modernizing the end-to-end product data,…
Added 3 hours ago
L
Senior Technology Manager - Security Engineering and Architecture
lululemon
Vancouver, BC
- Full-time
…within the Technology organization, responsible for shaping and executing the vision for secure, resilient, and scalable technology solutions across a rapidly evolving enterprise. You will…
Added 3 hours ago
LC
Sr. Director, Pharmacy Services and Virtual Care
Loblaw Companies Limited
Toronto, ON
- Full-time
You will be responsible for enabling the launch and ongoing success of our Pharmacy Services programs. You will lead the development and execution of the go-to-market strategy and ongoing…
Added 3 hours ago
LD
Design Lead - 18 Month Contract
Loblaw Digital
Toronto, ON
- Full-time
At Loblaw Digital, we create digital experiences that help Canadians shop, access care, and manage their health. As Product Design Lead for Digital Health, you’ll help lead the team…
Added 3 hours ago
SD
Senior Product Manager
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
As the Senior Product Manager, you are a creative problem-solver with a passion for improving the health of Canadians and delivering exceptional customer-facing applications. You will work…
Added 3 hours ago
LD
Staff Data Engineer
Loblaw Digital
Toronto, ON
- Full-time
You will lead complex design initiatives, improve performance and reliability across critical pipelines, raise the bar on code quality, and mentor engineers across teams. You will also work…
Added 3 hours ago
LD
Director, Software Engineering
Loblaw Digital
Toronto, ON
- Full-time
As a technical leader, you will assist the team in building, improving, and maintaining a world class digital ecosystem. You will roll up your sleeves to lead a team of engineers and…
Added 3 hours ago
SD
Director, Virtual Care Technology Applications
Shoppers Drug Mart Specialty Health Network
Toronto, ON
- Full-time
Partner with business, digital, product, operations, architecture, engineering, security, infrastructure, and vendor teams to shape and evolve the Virtual Care roadmap.
Added 3 hours ago
LD
Director, Software Engineering
Loblaw Digital
Toronto, ON
- Full-time
As a technical leader, you will assist the team in building, improving, and maintaining a world class digital ecosystem. You will roll up your sleeves to lead a team of engineers and…
Added 13 hours ago
K
Senior Manager - Senior AI Architect
KPMG
Montreal, QC
- Full-time
Define and recommend end-to-end architectures for digital transformation, data, and AI initiatives, ensuring alignment with clients’ enterprise architectures.
Added 15 hours ago
Technical Publications Manager
Tigercat | MacDonald Steel
Brantford, ON
Oversee the creation, maintenance, and delivery of operator's manuals, service manuals, parts catalogs, machine labeling artwork, safety information, technical bulletins, digital content,…
Added 21 hours ago
ES
Senior Product Manager | Applied AI
EPAM Systems
Canada
- Full-time
What "Applied AI" means here. This is a product role, not an engineering role. We expect confident, practical command of AI as a product manager - using it across the lifecycle and shaping…
Added 1 day ago
HR
Conseiller(ère) à la vente
Holt Renfrew
Montreal, QC
- Full-time
A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and…
Added 1 day ago
ES
Senior Business Analyst
EPAM Systems
Toronto, ON
- Full-time
Agile & Story Management: Facilitate Agile product teams in story and feature management, conduct story slicing to optimize delivery, and lead technical grooming sessions
Added 1 day ago
T
CXF Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
Lead migration of Medispend and related customer engagement capabilities to CXF in close coordination with the Tech & AI Partner, Medical Excellence, Data Excellence and Digital CX to…
Added 1 day ago
T
Digital CX Lead
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
As the Digital CX Lead, you will be responsible for enabling the successful adoption, utilization, and value realization of customer engagement and content capabilities within the Canada…
Added 1 day ago
T
Data Products Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
Support scaling and adoption of global data and analytics products locally, with accountability for I4I (Invest for Impact) implementation and scaling, Customer Experience Index (CEI),…
Added 1 day ago
TE
Marketing Manager
THE EMPIRE LIFE INS. CO
Kingston, ON · Toronto, ON
- Full-time
- Contract
The opportunity - collaborate with cross-functional teams and work on a variety of projects that will keep you engaged and continuously learning.
Added 1 day ago
BC
Marketing Manager
Boast Capital LP
Vancouver, BC · Toronto, ON
- $110,000 to $130,000 CAD / year
Reporting to the VP of Sales & Marketing, you’ll own the execution and performance of paid digital, content, partnerships and affiliates, brand, events and broader campaign programs. You’ll…
Added 1 day ago
P
Senior Associate -Cyber Security Forward Deployed(Bilingual FR/EN)
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
You will be both part of and/or leading the planning and execution of a variety of opportunities including AI to Defend and/or cloud and application security initiatives for our clients.…
Added 1 day ago
ECH - Manager, Marketing (12-Month Contract)
The Employee Experience Team
Vaughan, ON
Keep growing your career with continuing education support and opportunities for learning & development.
Added 1 day ago
BC
Burberry Operations Supervisor
BoF Careers
Vancouver, BC
- Full-time
Lead, inspire and manage a high performing, positive store team
Added 1 day ago
YI
Sales Development Representative
YuJa Inc.
Toronto, ON · North York, Ontario
- Full-time
For over a decade, YuJa has been dedicated to building not only innovative digital compliance and accessibility solutions, but also a workplace where our people can thrive. We invest in our…
Added 1 day ago
PH
Magnetic Resonance Imaging Supervisor S3C
Providence Healthcare
Vancouver, BC
- Temporary
Demonstrated knowledge of PACS/Radiology Information Systems, i.e. digital imaging, image archiving and retrieval.

Closed listing

Randstad Enterprise

Technical Project Manager

Montreal, QC, Canada

Contract

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Contract
Closing date: Nov 8, 2026
Experience: 7–10 years of experience in knowledge management, content strategy, information architecture, enterprise content or a related discipline.
Posting language: English
Posted: Oct 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Title - Technical Project/Program Manager

Job Description:

This is a senior individual-contributor role for someone with strong content strategy or knowledge-management foundations and practical experience with enterprise search, generative AI or RAG-enabled knowledge experiences. The role does not require an AI engineer. It requires a thoughtful practitioner who can apply knowledge principles in an evolving AI environment, translate technical concepts into practical guidance and continue building expertise alongside Product and Technology partners.

Key Responsibilities

Lead knowledge architecture and content strategy initiatives across HR, including content models, taxonomy, metadata, findability, governance and source-of-truth principles.

Help develop and evolve AI-ready content standards that improve the quality, consistency and retrievability of knowledge used by AskHR and other employee-facing channels.

Contribute to assessments of retrieval performance and content effectiveness, helping distinguish content, metadata and governance issues from potential platform limitations.

Act as a senior consultant to HR teams, helping leaders, content owners and subject-matter experts improve fragmented or duplicative content and make sustainable knowledge decisions.

Guide teams on structuring complex HR policies, processes and guidance for both human comprehension and AI-powered retrieval, without assuming ownership of the underlying policy.

Partner with Product, Technology, Search/AI, Communications and other stakeholders to shape business requirements, success criteria and practical approaches.

Support the development of a governed, authoritative source for employee-facing HR knowledge.

Contribute to the evaluation of search and RAG outcomes, helping identify how content structure, metadata and governance affect retrieval quality.

Use data, user feedback and retrieval observations to improve content standards, governance and author guidance.

Develop practical guidance, assessment approaches and recommendations that build HR capability and reduce dependency on the KM team.

Lead complex workstreams independently, navigate ambiguity and influence decisions across a global, decentralized stakeholder environment.

Qualifications

7–10 years of experience in knowledge management, content strategy, information architecture, enterprise content or a related discipline.

Experience designing or improving content structures, taxonomies, metadata, governance or findability.

Working knowledge of generative AI, enterprise search and retrieval-augmented generation, including a practical understanding of how content structure and governance influence retrieval.

Experience advising stakeholders and translating complex or technical issues into practical

recommendations.

Strong analytical, consulting, facilitation and written communication skills.

Ability to lead work independently and collaborate across functions, regions and time zones.

Preferred Skills

Bachelor’s degree or equivalent practical experience in information science, knowledge management, communications, business, digital strategy or a related field.

Experience applying knowledge-management or information-architecture practices within an AI-powered assistant, enterprise-search or RAG-enabled environment.

Experience with Adobe Experience Manager or another enterprise content-management platform.

Familiarity with Azure AI Search, Microsoft Copilot Studio or comparable enterprise AI/search technologies.

Experience developing retrieval-quality measures, content-readiness assessments, search testing or

knowledge-health frameworks.

Experience in a regulated, global or highly distributed organization, preferably within HR or employee-service environments.

Knowledge of content rationalization, repository consolidation, cross-channel publishing or authoritative- source strategies.

Change-management, learning or author-enablement experience that supports adoption of new content standards and ways of working.

About employer

More about this job

Responsibilities

Lead HR knowledge architecture and content strategy initiatives, including content standards, taxonomy, metadata, governance, and authoritative sources for employee-facing knowledge. Partner with HR, Product, Technology, and other stakeholders to assess search and AI retrieval outcomes, improve content effectiveness, and build sustainable knowledge-management capabilities.

Requirements

Requires 7–10 years of experience in knowledge management, content strategy, information architecture, enterprise content, or a related discipline, along with experience improving content structures, governance, metadata, or findability. Candidates should understand how generative AI, enterprise search, and RAG interact with content, and be able to advise stakeholders, communicate complex issues clearly, and lead work independently.

Skills

Knowledge Management
Content Strategy
Information Architecture
Enterprise Search
Generative AI
Retrieval-Augmented Generation
Content Modeling
Taxonomy
Metadata Governance
Content Governance
Search Optimization
Stakeholder Consulting
Requirements Gathering
Data Analysis
Change Management
Facilitation

Visa sponsorship

Not detected in the job text

Keywords

Knowledge Management
Content Strategy
Information Architecture
Enterprise Search
Generative AI
Retrieval-Augmented Generation
RAG
AskHR
Content Models
Taxonomy
Metadata
Content Governance
Findability
Source Of Truth
AI-Ready Content Standards
Retrieval Performance
Search Testing
Content Readiness Assessments
Knowledge-Health Frameworks
Adobe Experience Manager
Azure AI Search
Microsoft Copilot Studio
Content Rationalization
Repository Consolidation
Cross-Channel Publishing
Author Enablement
Change Management
HR
Employee Services
Stakeholder Consulting

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