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Added 36 mins ago
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Manager, Machine Learning Engineering - Agent Factory
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
Agent Factory is where Workday’s next chapter gets built. We’re forming small, senior, cross-functional AI teams that bring together product leaders, machine learning engineers, and…
Added 1 hour ago
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Senior Manager Print Category
HP
Mississauga, ON
- Full-time
Manages activities of individual contributors and/or managers and directs the overall category management operations to achieve business objectives set by the senior management.
Added 2 hours ago
SM
RQ11708 – Project Manager/Leader – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Intermediate Project Manager/Leader with strong expertise in I&IT project management, project planning, stakeholder engagement, governance, IT solutions…
Added 2 hours ago
SM
RQ11708 – Project Manager/Leader – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Intermediate Project Manager/Leader with strong expertise in I&IT project management, project planning, stakeholder engagement, governance, IT solutions…
Added 2 hours ago
SM
RQ11708 – Project Manager/Leader – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Intermediate Project Manager/Leader with strong expertise in I&IT project management, project planning, stakeholder engagement, governance, IT solutions…
Added 2 hours ago
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IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…model. You will be part of a global team and report to the Senior Manager; IT Audit located in Bolton. The Senior Manager, IT Audit reports to the VP, Internal Audit, who reports to the…
Added 2 hours ago
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Delivery Consultant/ Technical Recruiter
Elastify
Toronto, ON
- Full-time
We’re growing our delivery team and looking for a Senior Delivery Consultant/ Sr. Technical Recruiter who’s passionate about technology recruitment and candidate experience. You’ll play a…
Added 2 hours ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
SNB will provide office space with access to pertinent information and resources for the duration of the engagement.
Added 2 hours ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
SNB will provide office space with access to pertinent information and resources for the duration of the engagement.
Added 2 hours ago
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Product Designer
Syntrace
Toronto, ON
- Full-time
…exactly what was said. You will work closely with our Product Manager and Design Director, our engineers and our…
Added 2 hours ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with extensive experience in Oracle Siebel CRM technical configuration, solution design, development, and integration. The ideal candidate will…
Added 2 hours ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with extensive experience in Oracle Siebel CRM technical configuration, solution design, development, and integration. The ideal candidate will…
Added 2 hours ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with extensive experience in Oracle Siebel CRM technical configuration, solution design, development, and integration. The ideal candidate will…
Added 2 hours ago
SM
RQ11491 - Product Manager - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Product Manager with strong experience in product management, digital transformation, Agile delivery, enterprise architecture, and Microsoft technologies. The ideal…
Added 2 hours ago
SM
RQ11491 - Product Manager - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Product Manager with strong experience in product management, digital transformation, Agile delivery, enterprise architecture, and Microsoft technologies. The ideal…
Added 2 hours ago
SM
RQ11491 - Product Manager - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Product Manager with strong experience in product management, digital transformation, Agile delivery, enterprise architecture, and Microsoft technologies. The ideal…
Added 2 hours ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
SNB will provide office space with access to pertinent information and resources for the duration of the engagement.
Added 2 hours ago
SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Solutions Designer with extensive experience in Oracle Siebel CRM, Adobe Experience Manager (AEM), business and functional design documentation, application flows,…
Added 2 hours ago
SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Solutions Designer with extensive experience in Oracle Siebel CRM, Adobe Experience Manager (AEM), business and functional design documentation, application flows,…
Added 2 hours ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal…
Added 2 hours ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal…
Added 2 hours ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal…
Added 2 hours ago
SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Solutions Designer with extensive experience in Oracle Siebel CRM, Adobe Experience Manager (AEM), business and functional design documentation, application flows,…
Added 2 hours ago
SM
GOAPRDJP000001045 – Project Manager (IT) – Senior
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Job Title: GOAPRDJP000001045 – Project Manager (IT) – Senior
Added 2 hours ago
SM
GOAPRDJP000001045 – Project Manager (IT) – Senior
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Job Title: GOAPRDJP000001045 – Project Manager (IT) – Senior

Closed listing

Randstad Enterprise

Technical Project Manager

Montreal, QC, Canada

Contract

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Contract
Closing date: Nov 8, 2026
Experience: 7–10 years of experience in knowledge management, content strategy, information architecture, enterprise content or a related discipline.
Posting language: English
Posted: Oct 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Title - Technical Project/Program Manager

Job Description:

This is a senior individual-contributor role for someone with strong content strategy or knowledge-management foundations and practical experience with enterprise search, generative AI or RAG-enabled knowledge experiences. The role does not require an AI engineer. It requires a thoughtful practitioner who can apply knowledge principles in an evolving AI environment, translate technical concepts into practical guidance and continue building expertise alongside Product and Technology partners.

Key Responsibilities

Lead knowledge architecture and content strategy initiatives across HR, including content models, taxonomy, metadata, findability, governance and source-of-truth principles.

Help develop and evolve AI-ready content standards that improve the quality, consistency and retrievability of knowledge used by AskHR and other employee-facing channels.

Contribute to assessments of retrieval performance and content effectiveness, helping distinguish content, metadata and governance issues from potential platform limitations.

Act as a senior consultant to HR teams, helping leaders, content owners and subject-matter experts improve fragmented or duplicative content and make sustainable knowledge decisions.

Guide teams on structuring complex HR policies, processes and guidance for both human comprehension and AI-powered retrieval, without assuming ownership of the underlying policy.

Partner with Product, Technology, Search/AI, Communications and other stakeholders to shape business requirements, success criteria and practical approaches.

Support the development of a governed, authoritative source for employee-facing HR knowledge.

Contribute to the evaluation of search and RAG outcomes, helping identify how content structure, metadata and governance affect retrieval quality.

Use data, user feedback and retrieval observations to improve content standards, governance and author guidance.

Develop practical guidance, assessment approaches and recommendations that build HR capability and reduce dependency on the KM team.

Lead complex workstreams independently, navigate ambiguity and influence decisions across a global, decentralized stakeholder environment.

Qualifications

7–10 years of experience in knowledge management, content strategy, information architecture, enterprise content or a related discipline.

Experience designing or improving content structures, taxonomies, metadata, governance or findability.

Working knowledge of generative AI, enterprise search and retrieval-augmented generation, including a practical understanding of how content structure and governance influence retrieval.

Experience advising stakeholders and translating complex or technical issues into practical

recommendations.

Strong analytical, consulting, facilitation and written communication skills.

Ability to lead work independently and collaborate across functions, regions and time zones.

Preferred Skills

Bachelor’s degree or equivalent practical experience in information science, knowledge management, communications, business, digital strategy or a related field.

Experience applying knowledge-management or information-architecture practices within an AI-powered assistant, enterprise-search or RAG-enabled environment.

Experience with Adobe Experience Manager or another enterprise content-management platform.

Familiarity with Azure AI Search, Microsoft Copilot Studio or comparable enterprise AI/search technologies.

Experience developing retrieval-quality measures, content-readiness assessments, search testing or

knowledge-health frameworks.

Experience in a regulated, global or highly distributed organization, preferably within HR or employee-service environments.

Knowledge of content rationalization, repository consolidation, cross-channel publishing or authoritative- source strategies.

Change-management, learning or author-enablement experience that supports adoption of new content standards and ways of working.

About employer

More about this job

Responsibilities

Lead HR knowledge architecture and content strategy initiatives, including content standards, taxonomy, metadata, governance, and authoritative sources for employee-facing knowledge. Partner with HR, Product, Technology, and other stakeholders to assess search and AI retrieval outcomes, improve content effectiveness, and build sustainable knowledge-management capabilities.

Requirements

Requires 7–10 years of experience in knowledge management, content strategy, information architecture, enterprise content, or a related discipline, along with experience improving content structures, governance, metadata, or findability. Candidates should understand how generative AI, enterprise search, and RAG interact with content, and be able to advise stakeholders, communicate complex issues clearly, and lead work independently.

Skills

Knowledge Management
Content Strategy
Information Architecture
Enterprise Search
Generative AI
Retrieval-Augmented Generation
Content Modeling
Taxonomy
Metadata Governance
Content Governance
Search Optimization
Stakeholder Consulting
Requirements Gathering
Data Analysis
Change Management
Facilitation

Visa sponsorship

Not detected in the job text

Keywords

Knowledge Management
Content Strategy
Information Architecture
Enterprise Search
Generative AI
Retrieval-Augmented Generation
RAG
AskHR
Content Models
Taxonomy
Metadata
Content Governance
Findability
Source Of Truth
AI-Ready Content Standards
Retrieval Performance
Search Testing
Content Readiness Assessments
Knowledge-Health Frameworks
Adobe Experience Manager
Azure AI Search
Microsoft Copilot Studio
Content Rationalization
Repository Consolidation
Cross-Channel Publishing
Author Enablement
Change Management
HR
Employee Services
Stakeholder Consulting

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