Front Office Administrator

Company: Ranger

Job Type: Full-Time

About the Role

Ranger is looking for a highly organized and reliable Front Office Administrator to be the anchor

of our operations. In this role, you will be the face and voice of Ranger - managing the front

desk and creating a welcoming environment for our drivers and partners. Beyond reception, you

will handle critical financial data entry, coordinate office logistics, and ensure our fleet and

partner carriers remain strictly compliant with safety regulations.

If you are a multitasker who takes pride in keeping things organized, accurate, and running

smoothly, we want you on our team.

Key Responsibilities

Front Desk & Office Management

• Answer, screen, and redirect incoming phone calls in a professional manner.

• Warmly greet all walk-in traffic, including drivers, clients, and vendors.

• Act as the "keeper of the office"; ensuring the reception and common areas remain clean,

organized, and free of clutter.

• Receive incoming packages and promptly delegate or direct them to the warehouse.

• Create and process outbound courier shipments (e.g., FedEx, UPS, Purolator).

Financial & Bookkeeping

• Generate and process outbound customer invoicing accurately and efficiently.

• Receive incoming vendor invoices and properly assign them to the correct jobs in our

system.

• Create, manage, and reconcile expense reports for the company’s USD and CAD credit

cards.

Safety & Compliance

• Audit partner carrier Certificates of Insurance (COI) to monitor expiration dates and verify

that Ranger is officially listed as a certificate holder.

• Perform monthly driver’s license verifications and pull quarterly driver abstracts.

• Proactively track and alert drivers regarding upcoming expiring licenses and medical

downgrades.

Qualifications & Requirements

• Proven experience in an administrative, front office, or office management role.

• Experience in the transportation, logistics, or trucking industry is strongly preferred.

• Solid understanding of basic billing, invoicing, and expense reporting.

• Exceptional organizational skills and a natural drive to keep your workspace tidy and

efficient.

• High attention to detail - especially when handling compliance documents, insurance

certificates, and financial data.

• Ability to switch gears quickly between customer service and focused administrative work.