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Added 54 mins ago
AA
Service Manager
Alberta AG Centre
Dunmore, AB
- Full-time
Reporting to the Director of After Sales, the Service Manager provides leadership and accountability to Alberta AG Centre’s Service Department. This position is responsible for the overall…
Added 1 hour ago
BN
Aftersales Manager
BYD North America
Toronto, ON
- Full-time
The Aftersales Manager is responsible for leading and driving all aspects of aftersales operations across BYD Canada's dealer network, including technical support, service engineering,…
Added 4 hours ago
R
Strategic Partnership Manager, West & Prairies
Roche
AB · BC · Canada DC Field - West
- Full-time
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Added 9 hours ago
PV
Hospital Manager
P3 Veterinary Partners
Timmins, ON
- Internship
…Timmins Animal Hospital has an amazing opportunity for a Hospital Manager interested in growing the practice for a community in need. If you're passionate about providing unparalleled…
Added 1 day ago
E
Manager, Marketing & Demand Generation
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- Full-time
…communication, and patient-centered technologies, supporting diagnostic MRI, interventional MRI, remote scanning, and research applications. The company is seeking a senior, revenue-focused…
Added 2 days ago
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Assistant Service Manager | Downtown Chrysler
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Assistant Service Manager - Elevate Your Career at Downtown Chrysler!
Added 3 days ago
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Registered Nurse, Emergency - Specialty Qualified - Eagle Ridge Hospital
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- Full-time
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Added 3 days ago
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System Configuration Specialist / Spécialiste en configuration de systèmes (CS001)
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Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
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Added 3 days ago
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Senior HR Engagement Analyst
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…workshops and consulting activities such as focus groups and manager…
Added 3 days ago
AD
Bilingual Billing Associate (English/French) (Barrie, ON)
Antech Diagnostics
Barrie, ON
- Full-time
Collaborate with sales, customer service, and finance teams to resolve billing issues.
Added 3 days ago
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Apprentice Technician - Porsche Centre Richmond
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- Full-time
…exceptional Porsche customer experience, supported by strong sales and service operations, brand-specific training, and opportunities for professional growth. We value teamwork,…
Added 4 days ago
AA
Service Manager
Alberta AG Centre
Dunmore, AB
- Full-time
Reporting to the Director of After Sales, the Service Manager provides leadership and accountability to Alberta AG Centre’s Service Department. This position is responsible for the overall…
Added 4 days ago
RM
1st to 4th Year Apprentice Agriculture Equipment Technician
Rocky Mountain Equipment
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- Full-time
Strong diagnostic and technical troubleshooting skill.
Added 4 days ago
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Journeyman AG Equipment Technician
Rocky Mountain Equipment
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- Full-time
Strong diagnostic and technical troubleshooting skill.
Added 4 days ago
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Resident Heavy Equipment Field Tech – Red Deer
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- Full-time
Work closely with the regional sales territory manager to ensure customer needs are addressed effectively
Added 5 days ago
CM
Vision Pharma - Sales Consultant
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Reporting to the Sales Manager, the Vision Pharma – Sales Consultant will be focused on presenting, promoting, and selling Clarion’s Vision Pharma portfolio. Beyond sales, you’ll play a…
Added 5 days ago
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General Manager - Store CAN6844
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Quebec, QC
- Full-time
A General Manager must be committed to inspiring our team, as well as helping our Customers succeed and growing our business with integrity. Professional level sales and management position…
Added 5 days ago
AA
General Manager I - Store CAN6954
Advance Auto Parts
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- Full-time
A General Manager must be committed to inspiring our team, as well as helping our Customers succeed and growing our business with integrity. Professional level sales and management position…
Added 6 days ago
BG
Service Manager
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Surrey, BC
- Full-time
The Service Manager is responsible for managing the sales and delivery of equipment after-market support services (component diagnostics, repair, and replacement). The Service Manager is…
Added 6 days ago
SA
Field Service Engineer
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- Full-time
The Scot JCB Group is made up of Scot JCB, Scot Agri and Stewart Plant Sales.
Added 6 days ago
SJ
Field Service Engineer
Scot JCB Ltd
ON · Essex, ON
- Full-time
The Scot JCB Group is made up of Scot JCB, Scot Agri and Stewart Plant Sales.
Added 6 days ago
RS
Field Service Technician 4
Rapiscan Systems
Montreal, QC
- $30 to $33 USD / hour
- Full-time
…performance. This position will require enhanced troubleshooting and diagnostic skills and the ability to think independently and operate with minimal instruction. This position will also…
Added 6 days ago
RS
Field Service Technician 4
Rapiscan Systems
Montreal, QC
- $38 to $40 USD / hour
- Full-time
…performance. This position will require enhanced troubleshooting and diagnostic skills and the ability to think independently and operate with minimal instruction. This position will also…
Added 6 days ago
RS
Sr. Field Service Technician
Rapiscan Systems
Toronto, ON
- Full-time
…senior-level field position requires advanced troubleshooting and diagnostic capabilities, the ability to work independently with minimal supervision, and the technical expertise to support…
Added 7 days ago
CM
Bilingual Technical Customer Service Representative (Temporary, Full-Time Contract)
Clarion Medical Technologies
Cambridge, ON
- Full-time
…devices. Some of these products include laser technologies, diagnostic tools for early disease detection and advanced imaging systems. At Clarion, we are dedicated to empowering healthcare…

Rapiscan Systems

Field Service Technician 4

Montreal, QC, Canada

$38 to $40 USD / hour · Full-time

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Job details

Pay: $38 to $40 USD / hour
Job type: Full-time
Apply by: Nov 18, 2026
Posting language: English
Posted: Oct 19, 2026

Original job description

Overview

Rapiscan, an OSI Systems, Inc. company, empowers those who safeguard our world with the technologies, services, and expertise needed to detect threats, secure commerce, and protect communities. An industry leader in X-ray inspection, radiation and trace detection, metal detection, and optical inspection solutions, Rapiscan has over 100,000 scanning systems installed around the world to assist customs agencies, border security, aviation authorities, law enforcement, military organizations, and security professionals in combatting terrorism, smuggling, and trade fraud.

We are currently seeking a Field Service Technician 4 to be part of our fast paced and quality focused team. ** The candidate for this position will need to be based out of Montreal, Canada. *

A Field Service Technician 4 (FST 4) with Rapiscan has the primary responsibility of ensuring the users of Rapiscan’s equipment are satisfied with its performance. This position will require enhanced troubleshooting and diagnostic skills and the ability to think independently and operate with minimal instruction. This position will also be relied upon to assist FST I, FST II & FST III's with troubleshooting and diagnostic skills, as well as making recommendations to management with regard to system performance, enhancements and general health and safety.

This position has additional reporting requirements of system status, to include Uptime Availability, Mean Time to Repair as well as review of Logistics plans in regards to forward stocked parts for correct min/max stocking levels based on parts used history reports to meet contracted Service Level Agreement requirements. It is expected that 70% to 80% of the time will be spent providing field repair and maintenance while the other 20% to 30% will be spent supporting the other FSEs, working with clients and the Billerica/Stoke offices to enhance equipment availability, service revenues, reporting, and supporting Sales and Marketing activities.

This position requires an individual who is able to resolve complex client issues through technical expertise and superior client handling skills. Tasks that will routinely be performed include Emergency Service, Contract Service, New Product Support, Maintenance, Customer Training, in addition to Sales Support. An FST 4 will be expected to train and assist other FST I’s. FST II’s & FST III’s, plus provide corrective action recommendations to Technical Support, Manufacturing and Engineering. Other duties as required or directed.

Position is based out of Montreal, Canada. Must be able to communicate clearly in (written and spoken) in English and French (Mandatory).

Responsibilities

Maintenance, repair, installation and diagnosis of mobile x-ray units to component level at various customer sites.
Provides problem resolution and troubleshooting to customers.
Installs equipment at customer's location. Repairs equipment as required.
Acts as liaison between customer and company providing feedback regarding quality and customer satisfaction.
Determines best method to resolve problems ensuring customer satisfaction.
Provides customers with knowledge and training of proper usage of equipment. Must be able to complete paperwork such as service reports, radiation surveys, parts requisitions, expense reports, etc. on time and error-free.
Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
Demonstrate behavior consistent with the company’s Code of Ethics and Conduct.
It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
Duties may be modified or assigned at any time to meet the needs of the business.

Qualifications

Associate’s degree or above in Electronics or another technical related field highly desired.
4+ years’ experience in related field preferred.
Ability to interpret technical drawings, blueprints and schematics. Solid customer service skills needed.
Ability to communicate clearly in (written and spoken) in English and French (Mandatory).
Knowledge of X-ray imaging security systems a plus.
Ability to lift/push up to 50 lbs. on a frequent basis.
Ability to lift/push 50 or more lbs. with assistance on an occasional basis.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Selected candidate is required to pass a security background check

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is regularly exposed to very low levels of radiation which are far below permissible exposure limits established by the Federal government (Nuclear Regulatory Commission (NRC) or Occupational Health and Safety (OH&S)

NOTICE TO THIRD PARTY AGENCIES

OSI Systems, Inc. and its subsidiaries (collectively “OSI”) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.

OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.

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More about this job

Responsibilities

Maintain, install, diagnose, and repair mobile X-ray units at customer sites, resolving complex technical issues and training customers in proper equipment use. Support and train other field technicians, report system performance and service activity, and provide feedback and recommendations to customers and internal teams.

Requirements

A technical associate degree or higher is highly desired, along with at least four years of related experience preferred and the ability to interpret technical drawings and schematics. Strong customer service skills, clear written and spoken English and French, the ability to handle physical job demands, and passing a security background check are required.

Skills

Advanced Troubleshooting
Diagnostic Skills
X-Ray Equipment Repair
Equipment Installation
Preventive Maintenance
Customer Service
Customer Training
Technical Drawing Interpretation
Radiation Surveys
Service Reporting
Parts Logistics
Client Issue Resolution
English Communication
French Communication
Team Training
Safety Awareness

Visa sponsorship

Not detected in the job text

Keywords

Mobile X-Ray Units
X-Ray Imaging Security Systems
Radiation Detection
Equipment Maintenance
Equipment Repair
Equipment Installation
Component-Level Diagnostics
Troubleshooting
Technical Drawings
Blueprints
Schematics
Radiation Surveys
Emergency Service
Contract Service
Preventive Maintenance
Customer Training
Service Reports
Parts Requisitions
Expense Reports
Uptime Availability
Mean Time to Repair
Service Level Agreements
Parts Stocking Levels
Logistics Planning
Customer Satisfaction
Health and Safety
Security Background Check

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