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Added 3 mins ago
Client Success Manager - Automotive
Vicimus Inc.
Hamilton, ON
Full-time
…and grow their businesses. We’re looking for a Client Success Manager to join our Client Operations team and play a key role in supporting our Canadian dealership clients in the Hamilton…
Added 3 mins ago
Client Success Manager - Automotive
Vicimus Inc.
Toronto, ON
Full-time
…and grow their businesses. We’re looking for a Client Success Manager to join our Client Operations team and play a key role in supporting our Canadian dealership clients in the Toronto and…
Added 17 mins ago
BOH Key Leader | ZURICH
lululemon
Zurich, ON
Full-time
…values guests’ time, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online/pickup in…
Added 17 mins ago
Marketing Department Manager
Small World Music
Toronto, ON
Contract
Small World Music is looking for an experienced Marketing Department Manager to lead and develop our Marketing Department at an important point in the organization’s evolution. As the…
Added 18 mins ago
Spécialiste des Ventes Territorial
Mettler Toledo
Montreal, QC
Aider le manager et la direction en fournissant des mises à jour mensuelles sur les problèmes récurrents nécessitant une approche proactive.
Added 18 mins ago
Client Service Manager (CSM) - Fire Systems, GTA
Siemens
Oakville, ON
As Client Service Manager - Fire Systems, you will serve as the primary point of contact for assigned customer accounts, fostering strong relationships, driving service growth, and ensuring…
Added 18 mins ago
National Account Manager - Canada
Installation Made Easy
Remote, Canada
Remote
Added 18 mins ago
Director, Journey Enablement, Self-Serve Onboarding & Servicing
BMO
Toronto, ON · BMOPLACE
Full-time
…and KPIs to advance our A30 ambition of increasing digital sales and accelerating digital adoption across the Business Banking…
Added 18 mins ago
Manager, Journey Enablement, Assisted Onboarding
BMO
Toronto, ON · BMOPLACE
Full-time
We are seeking a manager to join the Assisted Onboarding Journey Enablement team within Business Banking. This role will be responsible for leading and delivering initiatives that enhance…
Added 18 mins ago
Responsable de Domaine Propriétés des Masses / Mass Properties Product Domain Manager (PDM)
Airbus
Mirabel, QC · Montreal, QC
Full-time
Added 18 mins ago
Sr. Program Manager, Microsoft GTM
Softchoice
Calgary, AB · Vancouver, BC · NB · Ottawa, ON · Toronto, ON
Develop resources and establish a framework to align sales, services, finance, operations, marketing, offer owners, technical teams, and Microsoft stakeholders.
Added 33 mins ago
Strategic Account Manager
Fidelity Canada
Mississauga, ON · Toronto, ON
Full-time
Supported as needed by Sales and Relationship Manager from contract and negotiation perspective.
Added 33 mins ago
Senior Revenue Operations Manager (Remote Canada) - Future Opening
Directive
Remote, Canada
Full-time · Remote
…for someone who combines strong people leadership with deep technical expertise across Salesforce, marketing automation, and…
Added 33 mins ago
Salesforce Senior Consultant Manager (Remote Canada) - Future Opening
Directive
Remote, Canada
Full-time · Remote
…for someone who combines strong people leadership with deep technical expertise across Salesforce, marketing automation, and…
Added 33 mins ago
Product Management , Staff
Synopsys
Vancouver, BC
Support go-to-market execution by collaborating with Product Marketing on launch plans, sales enablement materials, webinars, conference presentations, and technical collateral that help…
Added 48 mins ago
Inside Sales Manager
Norscan Instruments Ltd.
Winnipeg, MB
Full-time
Under the general direction of the Vice President of Sales, the Inside Sales Manager sells corporate products or services through the achievement of opportunity-based sales quotas…
Added 48 mins ago
Client Success Specialist
ETS
Canada
Full-time
…impact while working cross-departmentally with the marketing, sales, and product teams. Your average day will be spent working closely with the Client Success Manager, supporting clients.…
Added 48 mins ago
Manager, Accounting (CPA)
Emburse
Toronto, ON
Full-time
We are seeking an experienced, detail-oriented Accounting Manager (CPA required) to lead essential technical accounting functions, manage external and statutory audits, and oversee direct…
Added 48 mins ago
Account Manager
Cowan Insurance Group
Cambridge, ON
Full-time
This position reports to the Manager, Personal Insurance. As an Account Manager, you provide exceptional service to our Personal Insurance customers and insurance markets by servicing and…
Added 48 mins ago
Account Manager
Cowan Insurance Group
Hamilton, ON
Full-time
This position reports to the Manager, Personal Insurance. As an Account Manager, you provide exceptional service to our Personal Insurance customers and insurance markets by servicing and…
Added 48 mins ago
Account Manager
Cowan Insurance Group
Brantford, ON
Full-time
This position reports to the Manager, Personal Insurance. As an Account Manager, you provide exceptional service to our Personal Insurance customers and insurance markets by servicing and…
Added 48 mins ago
Account Manager Specialist
Cowan Insurance Group
Brantford, ON
Full-time
Cowan Insurance Group is looking for an Account Manager Specialist to join our Personal Insurance Concierge team!
Added 48 mins ago
Account Manager Specialist
Cowan Insurance Group
Woodstock, ON
Full-time
Cowan Insurance Group is looking for an Account Manager Specialist to join our Personal Insurance Concierge team!
Added 49 mins ago
Software & Integrations Developer (CRM)
Quadra
Vaudreuil-Dorion, QC
Reporting to the Commercial Applications Manager, you will be hands-on with Apex, Flows, Lightning, integrations, and releases. You will work closely with the business, the data, and the…
Added 1 hour ago
Manager, Accounting (CPA)
Emburse
Toronto, ON
Full-time
We are seeking an experienced, detail-oriented Accounting Manager (CPA required) to lead essential technical accounting functions, manage external and statutory audits, and oversee direct…

Rapiscan Systems

Sr Field Service Technician

Vancouver, BC, Canada

Pay: $38 to $48 USD / hour
Job type: Full-time
Apply by: Oct 31, 2026
Education: High school diploma
Posting language: English
Posted: Oct 1, 2026

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Original job description

Overview

We are currently seeking a Senior Field Service Technician to be part of our fast paced and quality focused team. ** The candidate for this position will need to be based out of Vancouver, Canada. **

Responsibilities

A Sr. Field Service Technician (Sr. FST) with Rapiscan has the primary responsibility of ensuring the users of Rapiscan’s equipment are satisfied with its performance. This is a senior field level position that will require enhanced troubleshooting and diagnostic skills and the ability to think independently and operate with minimal instruction. This position will also be relied upon to assist FST I, FST II & Senior FST’s with troubleshooting and diagnostic skills, as well as making recommendations to management with regard to system performance, enhancements and general health and safety.

This position has additional reporting requirements of system status, to include Uptime Availability, Mean Time to Repair as well as review of Logistics plans in regards to forward stocked parts for correct min/max stocking levels based on parts used history reports to meet contracted Service Level Agreement requirements. It is expected that 70% to 80% of the time will be spent providing field repair and maintenance while the other 20% to 30% will be spent supporting the other FSTs, working with clients and the Billerica/Stoke offices to enhance equipment availability, service revenues, reporting, and supporting Sales and Marketing activities.

This position requires an individual who is able to resolve complex client issues through technical expertise and superior client handling skills. Tasks that will routinely be performed include Emergency Service, Contract Service, New Product Support, Maintenance, Customer Training, in addition to Sales Support. A Sr. FST will be expected to train and assist other FST I’s. FST II’s & SFST’s, plus provide corrective action recommendations to Technical Support, Manufacturing and Engineering. Other duties as required or directed.

Position is based out of Vancouver, Canada.

Maintenance, repair, installation and diagnosis of mobile x-ray units to component level at various customer sites.
Provides problem resolution and troubleshooting to customers.
Installs equipment at customer's location. Repairs equipment as required.
Acts as liaison between customer and company providing feedback regarding quality and customer satisfaction.
Determines best method to resolve problems ensuring customer satisfaction.
Provides customers with knowledge and training of proper usage of equipment. Must be able to complete paperwork such as service reports, radiation surveys, parts requisitions, expense reports, etc. on time and error-free.
Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
Demonstrate behavior consistent with the company’s Code of Ethics and Conduct.
It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
Duties may be modified or assigned at any time to meet the needs of the business.

Qualifications

Associate’s degree or above in Electronics or another technical related field highly desired.
High School Diploma required
6 + years’ experience in related field preferred.
Ability to interpret technical drawings, blueprints and schematics. Solid customer service skills needed.
Ability to communicate clearly.
Knowledge of X-ray imaging security systems a plus.
Ability to lift/push up to 50 lbs. on a frequent basis.
Ability to lift/push 50 or more lbs. with assistance on an occasional basis.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is regularly exposed to very low levels of radiation which are far below permissible exposure limits established by the Federal government (Nuclear Regulatory Commission (NRC) or Occupational Safety & Health Administration (OSHA).

Pay may range from $38 to $48 per hour

OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.

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More about this job

Responsibilities

Maintain, install, diagnose, and repair mobile X-ray security equipment at customer sites, resolving complex technical issues and ensuring customer satisfaction. Support and train other field technicians, report system performance and service activity, and coordinate with customers and internal teams on equipment availability, parts planning, and corrective actions.

Requirements

A high school diploma is required, and an associate degree or higher in electronics or a related technical field is highly desired; six or more years of related experience is preferred. Candidates should have strong troubleshooting, customer service, and communication skills, be able to interpret technical drawings and schematics, and meet the role’s physical requirements, including frequent lifting or pushing of up to 50 pounds.

Skills

Advanced Troubleshooting
Diagnostic Skills
Field Service
Equipment Repair
Equipment Installation
Preventive Maintenance
Customer Service
Customer Training
Technical Support
Reading Technical Drawings
Reading Schematics
Service Reporting
Radiation Surveys
Parts Inventory Planning
Clear Communication
Safety Awareness

Visa sponsorship

Not detected in the job text

Keywords

Mobile X-Ray Units
X-Ray Imaging Security Systems
Field Service
Emergency Service
Contract Service
Equipment Installation
Equipment Maintenance
Component-Level Repair
Troubleshooting
Diagnostics
Technical Drawings
Blueprints
Schematics
Customer Training
Technical Support
Service Level Agreements
Uptime Availability
Mean Time To Repair
Forward-Stocked Parts
Min/Max Stocking Levels
Radiation Surveys
Service Reports
Parts Requisitions
Health And Safety
Corrective Actions
Customer Satisfaction

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