Find work in Canada.

326,912 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
C
Sr. Quantitative Analyst, Quantitative Risk Modeling
CIBC
Toronto, ON
- Full-time
…governance, assessment, and consultation. Reporting to the Sr. Manager, the Sr. Quantitative Analyst will use tools such as Databricks, Python, SAS, and other modelling software, to execute…
Added 8 mins ago
NE
Site Manager - Youth and Child Care
Ndinawemaaganag Endaawaad Inc.
Winnipeg, MB
- Full-time
Follow program budgets and ensure accountability in program finances according to Finance Policy; ensure regular communication with the Finance Department to monitor budgets.
Added 8 mins ago
MO
Finance Administrator
Meals on Wheels London
London, ON
- Contract
The Finance Administrator manages the financial processes of the organization.
Added 8 mins ago
TO
Philanthropy Operations Associate
The Ottawa Hospital Foundation
Ottawa, ON
- $43,333 to $51,250 CAD / year
- Contract
…relationships. This role oversees the delivery of the Gratitude Award Program and supporting our recognition programs ensuring donors feel valued at every stage of their journey. Through…
Added 8 mins ago
HR
Electrical Project Manager / Electrical Superintendent (309A)
HireLoft Recruitment
Ottawa, ON · Greater Ottawa Metropolitan Area
- $130,000 to $150,000 CAD / year
- Full-time
…construction company to hire an experienced Electrical Project Manager / Electrical Superintendent for a major infrastructure project in the Ottawa…
Added 8 mins ago
FN
Mortgage Underwriter, Third Party Residential Underwriting - NBBP
First National Financial LP
Montreal, QC
- Full-time
Manager, Third Party Residential Underwriting
Added 8 mins ago
FN
Mortgage Funder, Excalibur
First National Financial LP
Toronto, ON · East York, ON
- Full-time
Manager, Residential Underwriting (Excalibur)
Added 8 mins ago
FC
Senior Contracts Manager
Fluor Corporation
Calgary, AB
- Full-time
The Senior Contracts Manager provides strategic leadership and oversight for complex, high-value contracts across diverse commercial structures, including lump sum, reimbursable cost, and…
Added 10 mins ago
Disability Case Manager Coordinator
Equitable
Waterloo, ON
We are looking for a Disability Case Manager Coordinator to join our Group Life & Disability Claims team! You will provide timely and accurate support to the Group Life & Disability claims…
Added 10 mins ago
RC
Consultant, Government Grants
Ryan Companies US, Inc.
Mississauga, ON
- Full-time
…for researching, updating and maintaining the Firm’s Grant Program Database. This will include continually researching new and existing programs, entering updates and reporting status…
Added 10 mins ago
A
Outside Field Sales Representative (Small Business Solutions)
ADP
Burnaby, BC
- Full-time
Prospect, engage, and close deals using a consultative B2B sales approach, working with business owners and HR, payroll, and finance decision makers.
Added 10 mins ago
GS
Junior Accountant - Administration - Finance
Good Shepherd Centres
Hamilton, ON
- $25.3 to $29.98 CAD / hour
- Full-time
This opportunity is with Good Shepherd – Administration, Finance.
Added 10 mins ago
BE
Senior Electrical Project Manager
BFG Enterprise Services
Markham, ON
- $100,000 to $120,000 CAD / year
- Full-time
Role summary: The Senior Electrical Project Manager leads a portfolio of BFG’s electrical projects from award through close-out: on time, on margin, and without injury. The role directs…
Added 10 mins ago
T
Senior Manager – Product Owner
TD
Toronto, ON
- Full-time
Oversee a team of professionals providing program and control related services and advice
Added 25 mins ago
SL
Manager, Investment Tax Reporting
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
The Manager, Investment Tax Reporting will be responsible for management of high volume investment data for Sun Life’s Canadian entities to support various tax processes.
Added 25 mins ago
MU
Administrative Officer
McGill University
Sainte-Anne-de-Bellevue, QC · Laird Hall
- Full-time
…Administrative Officer is the operational and administrative manager of the Collaborative’s McGill Partner Academic Lead's office and the AES’ Academic Lead’s office; in addition, they will…
Added 25 mins ago
B
Manager, Insurance Compliance
BMO
Toronto, ON · YNG
- Full-time
The Manager, Insurance Compliance will provide advice and support to Insurance lines of businesses to ensure that Regulatory Programs operate in compliance with legal and regulatory…
Added 25 mins ago
B
Junior Analyst - Distribution Strategy
BMO
Toronto, ON · FCP
- Full-time
…through execution. Works across BMO to deliver specific project/program business results in alignment with overall group…
Added 25 mins ago
4A
Automotive Sales Person - Renfrew Chrysler
401 Auto
Renfrew, ON
- Full-time
Management Training Program – Grow into a General Manager!
Added 25 mins ago
TR
Project Controller - Borden
The Redpath Group
Chapleau, ON
- Full-time
Benefits: Health Care, Dental and Vision, Life Insurance, Pension Plan, Employee Assistance Program
Added 36 mins ago
CH
Night Auditor
Crescent Hotels & Resorts
London, ON
- Part-time
As a Night Auditor you will be working with our Front Office Manager and Guest Services team to provide a positive guest experience from reservation to check-out, while maximizing room…
Added 36 mins ago
CI
Category Manager, Sundries
Canadian Industries Limited
Vaughan, ON
- Full-time
The Category Manager, Sundries will own the sundries business for Canada end to end: assortment strategy, vendor relationships and negotiation, pricing and promotional strategy, and…
Added 36 mins ago
Q
Senior Cloud DevOps Engineer
Qfin
Toronto, ON · North York, ON
- Full-time
Strong understanding of AWS services such as: IAM, VPC, ECS, RDS/MySQL, S3, CloudWatch, CloudTrail, KMS, Secrets Manager, Load Balancing, Route 53, etc.
Added 36 mins ago
NB
Senior Advisor, Executive Communciations
National Bank of Canada
Montreal, QC
- Full-time
…Governance and Leadership Activation team, reporting to the Senior Manager, Governance and Leadership Activation. Our team plays a central role in advancing business-line priorities by…
Added 36 mins ago
NB
Associate
National Bank of Canada
Trois-Rivières, QC · Greater Trois-Rivieres Metropolitan Area
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…

Rates.ca

Customer Relationship Management Manager

Welland, ON, Canada

$85,000 to $105,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $85,000 to $105,000 CAD / year
Job type: Full-time
Apply by: Nov 4, 2026
Experience: 3+ years of hands-on Braze experience; campaigns, Canvases, segmentation, Liquid personalization, subscription groups, and reporting.
Posting language: English
Posted: Oct 5, 2026

Original job description

At Rates.ca Group Ltd., our mission is to help Canadians make better insurance and money decisions. We are Canada's largest digital acquisition platform for insurance and money, and our family of search-and-compare websites (Rates.ca, LowestRates.ca, and InsuranceHotline.com) attracts over 10 million Canadians every year. Scoop Insurance, our digital brokerage, serves more than 140,000 clients coast-to-coast.

About the Role

Reporting to the Director of Brand, the CRM Manager owns how we engage clients across the full policy lifecycle, from onboarding through service, renewal, and cross-sell, using Braze as our core marketing automation and messaging platform. This is a hands-on platform ownership role: you will build, QA, launch, and measure the Campaigns and Canvases that touch our entire client base.

This role is dedicated to the brokerage. Your accountability is to Scoop Insurance's client base, and you will not carry ownership of lifecycle marketing for our aggregator brands. From time to time you may serve as backup for the aggregator email lead, covering vacation, illness, or other short-term absences.

You will partner closely with our brokerage teams in Welland, Ontario, where Sales, Service, Product, Operations, and Underwriting, and work across Business Intelligence, Technology, and Marketing teams in Toronto. Insurance is a highly regulated, trust-driven industry, so the work demands equal parts technical fluency, analytical rigour, and the interpersonal skill to build confidence with stakeholders.

Location

Hybrid: 2 days in office one week (Tuesday & Thursday), 3 days the next (Tuesday, Wednesday & Thursday), rotating.
This role will be based out of our Welland, ON brokerage office.
Travel to the Toronto Office approximately once per month to meet with key brokerage stakeholders.

Key Responsibilities

Braze Platform Ownership

Act as the internal subject-matter expert for Braze, owning campaign and Canvas builds, segmentation, Liquid personalization, subscription groups, and A/B testing.
Maintain platform configuration, workspace hygiene, user permissions, and integration health to protect deliverability and performance.
Monitor sender reputation, bounce, and complaint metrics, and escalate deliverability issues before they affect sending.
Track Braze feature releases and recommend where new capabilities are worth adopting.

Segmentation & Data Quality

Design and maintain audience segmentation aligned to lifecycle stage, policy line, carrier, and renewal timing.
Own list hygiene end to end: deduplication, suppression management, unsubscribe handling, and validation of inbound attributes.
Partner with Business Intelligence and IT to keep data flowing cleanly from our policy administration and data warehouse environments, Snowflake, into Braze.

Quality Assurance

Establish and enforce pre-launch QA protocols across every send, audience logic, personalization, links and UTMs, carrier and product accuracy, required disclosures, and rendering across clients and devices.
Build repeatable QA checklists, peer-review steps, and seed-list testing cadences so that error-free launches are the default, not the exception.
Monitor post-send performance and lead remediation quickly and transparently when something does go wrong.

Cross-Sell, Retention & Lifecycle Programs

Develop and execute cross-sell and upsell programs across auto, property, tenant, RV, and commercial lines in partnership with Sales and brokerage leadership.
Build trigger-based journeys keyed to client behaviour, policy anniversaries, renewal windows, and life events.
Own lifecycle communications across email, SMS, and supporting channels, including onboarding, service, and renewal touchpoints.
Report on campaign performance, conversion, and attributable premium impact from CRM-driven activity.

Stakeholder Management & Communication

Serve as the primary link between Brand Marketing and brokerage stakeholders in Welland, including Sales leadership, Service, Underwriting, and our VP, Principal Broker.
Translate business goals into technical campaign requirements, and translate platform capability into plain-language opportunities for non-technical partners.
Secure compliance and regulated-copy sign-off on client-facing communications before launch.
Present results, insights, and recommendations to the Director of Brand and senior leadership.

What You Should Have

Required

3+ years of hands-on Braze experience; campaigns, Canvases, segmentation, Liquid personalization, subscription groups, and reporting. This is a mandatory requirement for the role.
4+ years in CRM, lifecycle marketing, or marketing automation.
Demonstrated ownership of segmentation, list hygiene, and database quality management at scale.
Proven track record building cross-sell, upsell, or retention programs with measurable results.
Working knowledge of Canadian email and SMS compliance, including CASL and CRTC requirements around express consent, unsubscribe handling, and record-keeping.
Excellent written and verbal communication skills, with real comfort presenting to and influencing senior stakeholders.
Strong interpersonal skills and the ability to build trust across sales, service, and technical teams with competing priorities.
Strong project management skills and the ability to run several stakeholder priorities at once without losing accuracy.

Strong Assets

Experience in insurance, financial services, or another regulated industry.
Braze certifications.
Familiarity with policy administration systems or insurance-specific CRM and data environments.
Experience with A/B testing methodology and campaign performance analytics, and with tools such as Snowflake, Looker, or Heap.

What Success Looks Like

Clean, well-governed segmentation logic that scales across brands and product lines.
Consistently error-free campaign launches, driven by QA discipline rather than reactive fixes.
Measurable lift in cross-sell conversion and policy attachment rates.
Braze understood and trusted as a well-run platform, with clear documentation and no single points of failure.
Strong, trusted working relationships between Brand & Marketing and the brokerage teams in Welland.

Our Perks

You get your birthday off.
Four weeks of our Work From Anywhere program every year.
Full employer-paid benefits and an RRSP matching program.
Dedicated paid volunteer time to give back to the community.
Access to LinkedIn Learning for professional development.
Annual holiday festivities, free lunches, and in-office perks.

The compensation package includes a competitive salary based on experience, health benefits, RRSP match, and an annual incentive bonus.

Rates.ca Group Ltd. is an equal opportunity employer and are committed to providing an inclusive and accessible workplace. We welcome applications from all qualified individuals. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

Apply About employer

More about this job

Responsibilities

Own Braze platform operations and build, test, launch, and measure lifecycle campaigns across onboarding, service, renewal, and cross-sell for Scoop Insurance clients. Maintain segmentation and data quality, ensure compliant and accurate communications, and partner with brokerage, marketing, technology, and analytics stakeholders to improve campaign performance.

Requirements

Requires at least three years of hands-on Braze experience and four or more years in CRM, lifecycle marketing, or marketing automation, including ownership of segmentation and database quality. Candidates should have measurable cross-sell, upsell, or retention results, knowledge of Canadian CASL and CRTC requirements, and strong communication, stakeholder, and project management skills.

Skills

Braze Platform Management
CRM
Lifecycle Marketing
Marketing Automation
Audience Segmentation
List Hygiene
Liquid Personalization
Campaign Quality Assurance
Email and SMS Compliance
Cross-Sell and Upsell Programs
Retention Marketing
Campaign Analytics
A/B Testing
Stakeholder Management
Project Management
Data Quality Management

Benefits

Birthday Off
Work From Anywhere Program
Employer-Paid Benefits
RRSP Matching Program
Paid Volunteer Time
LinkedIn Learning
Annual Holiday Festivities
Free Lunches
In-Office Perks
Annual Incentive Bonus

Visa sponsorship

Not detected in the job text

Keywords

Braze
Campaigns
Canvases
Liquid Personalization
Subscription Groups
CRM
Lifecycle Marketing
Marketing Automation
Audience Segmentation
List Hygiene
Snowflake
Business Intelligence
Policy Administration Systems
Email Marketing
SMS Marketing
CASL
CRTC
Deliverability
Sender Reputation
A/B Testing
Campaign Analytics
Cross-Sell
Upsell
Retention
Quality Assurance
UTM Tracking
Insurance
Looker
Heap
Data Warehouse

Report this job