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Raymond James

Licensed Sales Assistant (Evergreen)

Toronto, ON, Canada

Job type: Full-time
Experience: A minimum of 3 years of industry related experience; and
Posting language: English
Posted: Sep 29, 2026

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Original job description

At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together.

Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

Licensed Sales Assistant

Future Opportunities

How does the role impact the organization?

The primary role of the Licensed Sales Assistant is to support a team of financial advisors and the Branch Manager (BM) by ensuring the office is managed efficiently and effectively. The position is responsible for entering client trades, servicing client requests and processing trade instructions by phone, and ensuring client paperwork is up to date and accurate.

This is a supportive team environment which promotes personal career growth. Drawing on previous experience as an Administrative Assistant in a financial services firm, or upon a degree/diploma within Financial Management or Business Administration, you must have meticulous attention to detail, possess a positive attitude, and have exceptional interpersonal skills. The successful candidate must also be responsible, confident, self-motivated, and a team player.

What is the position responsible for?

Foster and support client relationships by liaising with clients, responding to requests and demonstrating proactive problem solving;
Support clients’ general day-to-day administrative and trade requests in a timely and confidential manner;
Handle incoming and outgoing phone calls with clients and respond to requests for information;
Schedule appointments, prepare for meetings, and follow-up;
Be responsible for and support the team with paperwork, manage head office correspondence, and handle the account opening process for new clients;
Process and follow up on security transactions and transfers, including trade instructions;
Enter trades for Financial Advisors and clients as requested;
Be responsible for all cash management within the team practice, including incoming and outgoing funds, purchases and redemptions of cash equivalents;
Act as team lead during tax reporting season, liaising with tax professionals & clients to provide details, slips and updates as required;
Assist with all marketing initiatives including social media (twitter, LinkedIn), and website content;
Support the Financial Advisors in growth of the overall business;
Maintain files and other general office duties;
Prepare client presentations with guidance from the financial advisor assistants;
Generate and identify leads from online resources and qualify leads via cold calling;
Set up meetings with meaningful prospects;
Conduct research on market intelligence;
Assist on strategizing and administrating email campaigns; Assist with marketing events, seminars, client meetings etc.;
Track and follow-up on opportunities;
Work within LinkedIn and Salesforce; and
Grow and take courses as required for regulatory purposes;

What can you expect from us?

Our most important investment is in people. Upon eligibility, Raymond James Ltd offers flexible workstyles, a competitive compensation and benefits package. Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more! We also support internal promotion and community involvement.

What do we expect from you?

To qualify for this opportunity you possess:

Knowledge of fundamental investment concepts, practices, and procedures used in the securities industry;
Previous experience in administrative processes and procedures, including opening accounts, RRSPs, TFSAs, and corporate accounts;
Compliance practices and regulations;
Social media (eg. Facebook, Twitter, LinkedIn, blog posts, etc.);
Personal tax filing;
CRM (Customer Relationship Management) software and maintaining/improving CRM databases is an asset;
Online marketing tools including Google analytics, website assets, SEO, Facebook, LinkedIn, and Twitter is an asset;
Website editing is an asset;
Salesforce is an asset; and
Dataphile is an asset.

Skill in:

Microsoft Office with a willingness and ability to learn new applications;
Organization, prioritization, and attention to detail;
LinkedIn, Facebook, and Twitter; and
Customer service and problem solving.

Ability to:

Work within deadlines in a high-volume and demanding environment while maintaining a high level of service and an imperative attention to detail;
Manage multiple deadlines and tasks;
Demonstrate advanced face-to-face, email, videoconferencing, and telephone etiquette and relationship management skills;
Work independently as well as collaboratively within a team environment;
Display flexibility and willingness to assist others as required;
Exercise tact and discretion in the handling of confidential information; and
Communicate proficiently in French is an asset.

Educational/Previous Experience Requirements:

Post-secondary education;
A minimum of 3 years of industry related experience; and
Experience in the investment brokerage, financial services, banking, or accounting industry is an asset.

Licenses/Certifications:

Investment Representative licensing, including the successful completion of the Canadian Securities Course and the Conduct and Practices Handbook, is required; and
Registered Representative licensing, including the completion of the Wealth Management Essentials Course, is preferred.

We encourage our associates at all levels to:

Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm

At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Here at Raymond James we demonstrate our commitment to ensuring equal opportunities for all candidates. To request accommodations, candidates are instructed to contact Human Resources via email at recruitment@raymondjames.ca. By reaching out to this email address, candidates can communicate their specific requirements and discuss the necessary accommodations they may need to participate fully in the recruitment process.

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More about this job

Responsibilities

The Licensed Sales Assistant supports financial advisors by managing office operations, processing client trades, and handling administrative requests. They also assist with marketing initiatives, lead generation, and maintaining client relationships to support business growth.

Requirements

Candidates must have post-secondary education and at least 3 years of industry-related experience, along with Investment Representative licensing. Proficiency in Microsoft Office, CRM software, and strong organizational skills are essential for this role.

Skills

Investment concepts
Trade execution
Administrative support
Salesforce
CRM software
Microsoft Office
Problem solving
Customer service
Financial reporting
Marketing support
Lead generation
Cold calling
Regulatory compliance
Data research
Communication

Benefits

Health Benefits
RRSP Matching Program
Employee Stock Purchase Plan
Paid Time Off
Volunteer Days
Discretionary Bonuses
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Investment Representative
Wealth Management
Canadian Securities Course
Conduct and Practices Handbook
Salesforce
Dataphile
CRM
Trade execution
Client services
Marketing
Lead generation
Cold calling
Tax reporting
Compliance
Securities industry
RRSP
TFSA
Corporate accounts
Google analytics
SEO
Social media
Financial services
Banking
Accounting
Investment brokerage
Administrative support
Market intelligence
Email campaigns
Client presentations

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