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Added 11 mins ago
Forest Planning and Development Technician
Natural Resources and Indigenous Futures
Winnipeg, MB
…Development Technician position with the Forestry and Peatlands Branch in…
Added 38 mins ago
Executive Director of Policy and Legislation
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Winnipeg, MB
…Executive Director leads and manages the Policy and Legislation Branch, provides strategic advice and support to the Assistant Deputy Minister, and contributes to cross-department…
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Deputy Director, Residential Tenancies Branch
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P10 Deputy Director, Residential Tenancies Branch
Added 55 mins ago
Senior Policy Analyst
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Winnipeg, MB
Post-secondary education in health, social sciences, public administration, or a related field, with a master's degree preferred. An equivalent combination of education and experience may…
Added 1 hour ago
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Talent Acquisition Specialist
Groundworks
Burlington, ON
- Full-time
Bachelor’s degree in human resources, business administration, related field or equivalent work-related experience required
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Program Advisor (Bilingual and Non-Bilingual)
Advanced Education and Training
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The Program Advisor represents the branch in the wider community in order to increase program awareness, particularly among under-represented groups including Indigenous people, low-income…
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Social Assistance Worker
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Social Assistance Worker
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Added 2 hours ago
Clerk
Manitoba Justice
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Manitoba Justice is seeking a highly motivated individual to join the Probation Services and Restorative Justice Branch as a Clerical Support professional. If you are looking for a…
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Foire de l'emploi – Thursday, October 8, 2026 - Full-Time and Part-Time Opportunities Available
TD
Montreal, QC
- Full-time
- Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 2 hours ago
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Manager Plumbing and Gas
City of Vancouver
Vancouver, BC
- From $129,375 CAD / year
- Full-time
- On-site
…the Supervisor reporting to this position with respect to the administration and technical requirements, policies and procedures of the by-laws administered by the branch including…
Added 3 hours ago
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Everyday Banking Advisor - Edmonton Manning Crossing
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Edmonton, AB
- Full-time
This role is based out of the Edmonton Manning Crossing branch, but on occasion may be required to travel to neighbouring branches.
Added 3 hours ago
CS
Co-op: Human Resources
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Ottawa, ON
- Volunteer
…You can apply to one or multiple areas of interest within the branch for student job opportunities. In order to assess your application, please highlight, in your cover letter, areas of…
Added 3 hours ago
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Co-op: Human Resources
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
AB · Edmonton, AB
- Volunteer
…You can apply to one or multiple areas of interest within the branch for student job opportunities. In order to assess your application, please highlight, in your cover letter, areas of…
Added 3 hours ago
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Co-op: Internal Audit and Evaluation
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Ottawa, ON
- Volunteer
Contributing to the review of draft documents and Branch products.
Added 3 hours ago
CS
Co-op: Info. Management & Legal Info. Mgmt
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Ottawa, ON
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Experience working in an information management or record keeping environment in an information administration capacity.
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Co-op: Human Resources
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Montreal, QC
- Volunteer
…You can apply to one or multiple areas of interest within the branch for student job opportunities. In order to assess your application, please highlight, in your cover letter, areas of…
Added 4 hours ago
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Co-op: Analysis & Exploitation of Info Sources
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Ottawa, ON
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Analysis & Exploitation of Info Sources offers a wide variety of specializations; you can apply to one or multiple areas of interest within the branch for student job opportunities.
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Co-op: IT and Engineering
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Ottawa, ON
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Science and Technologies offers a wide variety of specializations; you can apply to one or multiple areas of interest within the branch for student job opportunities.
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Co-op: IT and Engineering
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Co-op: IT and Engineering
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Montreal, QC
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Science and Technologies offers a wide variety of specializations; you can apply to one or multiple areas of interest within the branch for student job opportunities.
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Co-op: IT and Engineering
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
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Added 4 hours ago
Confidential Administrative Assistant
FortisBC
Prince George, BC
Added 4 hours ago
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Customer Experience Associate - Riverview
TD
Riverview, NB
- Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 4 hours ago
RD
Associate- EN
RBC Dominion Securities
Montreal, QC
- Full-time
The RBC Dominion Securities Montréal Uptown branch is looking for a resourceful, efficient and collaborative individual to join our leading wealth management firm as an Associate.

RBC Dominion Securities

Client Experience Associate

Collingwood, ON, Canada

$37,500.00 - $50,000.00 · Full-time

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Job details

Pay: $37,500.00 - $50,000.00
Job type: Full-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Sep 9, 2026

Original job description

Job Description

What is the opportunity?

RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.

The RBC Dominion Securities branch located in Collingwood is looking for a resourceful, efficient and collaborative individual to join our leading wealth management firm as an Client Experience Associate.

By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. As an invaluable internal and external point of contact, you will play a key role in maintaining client accounts, ensuring account administration and documentation remains up-to-date and compliant and working with an Investment Advisor in managing client portfolios and wealth management planning opportunities.

What will you do?

Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client request.
Assist advisor with managing and executing on their Client service plan and RBC partner/COI service plan.
Leverage your passion for planning to coordinate and prepare meetings for Advisors with their clients/prospects and COIs.
Tap into your superior problem resolution skills to provide proactive client service.
Draw on your social media skills to update the team’s communication channels, including websites, LinkedIn, Facebook, brochures, newsletters.
Manage special projects for the team, including regulatory projects requiring account documentation updates or client communications and firm-led initiatives i.e. eStatement campaign

What do you need to succeed?

Must-have

Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) (or within 12 months)
Strong skills working with business applications/technology, including Microsoft Office Suite
High quality time management and organization skills
Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

Nice-to-have

Knowledge of RBC Dominion Securities’ systems and procedures
Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that can help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
An opportunity to make a difference and have a lasting impact on the lives of others
Work in a dynamic, collaborative, progressive, and high-performing team
The chance to work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services

Job Skills

Account Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk Management

Additional Job Details

Address:

1 1 ST:COLLINGWOOD

City:

Collingwood

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-09

Application Deadline:

2026-10-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$37,500.00 - $50,000.00

This position includes competitive-based pay, and the overall earning potential is impacted by a variable incentive structure, earning a multiple of salary up to:

1.0x

RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/p>

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

Administer client accounts, including opening and maintaining accounts, keeping documentation current and compliant, and resolving client requests. Support advisors with client service plans, meeting preparation, communications, portfolio management activities, and regulatory or firm-led projects.

Requirements

Candidates must have completed the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH), or be able to complete them within 12 months. They should have strong Microsoft Office and technology skills, excellent organization and time management, and a professional, warm approach to client service; knowledge of RBC Dominion Securities systems and securities-industry experience are assets.

Skills

Client Account Administration
Client Service
Account Management
Problem Resolution
Time Management
Organization
Microsoft Office
Social Media
Meeting Coordination
Financial Regulation
Investment Risk Management
Interpersonal Relationships
Decision Making
Client Communication

Benefits

Bonuses
Flexible Benefits
Competitive Compensation
Commissions
Stock
Coaching and Development Opportunities
Financial Services Training Program

Visa sponsorship

Not detected in the job text

Keywords

Canadian Securities Course
Conduct & Practices Handbook
Microsoft Office Suite
RBC Dominion Securities
Wealth Management
Investment Advisor
Client Account Administration
Account Opening
Account Maintenance
Client Service Plans
Portfolio Management
Wealth Management Planning
Financial Services
Securities Industry
Financial Regulation
Regulatory Documentation
Client Communications
Social Media
LinkedIn
Facebook
Websites
Brochures
Newsletters
eStatements
Investment Risk Management
Problem Resolution
Meeting Coordination

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