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Added 6 mins ago
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Administrative Associate (Colin Ryan Wealth Management)
Wellington-Altus
Winnipeg, MB
- Full-time
Reporting to the Senior Portfolio Manager & Senior Wealth Advisor at Colin Ryan Wealth Management, the Administrative Associate provides administrative and client service support to the…
Added 21 mins ago
KC
Corporate Finance Associate/Experienced Analyst
KPMG Canada
Edmonton, AB
- Full-time
…(OSC)-regulated entity through which KPMG LLP provides investment banking services in Canada. KPMG Corporate Finance services are principally comprised of merger, acquisition and…
Added 21 mins ago
KC
Corporate Finance Associate/Experienced Analyst
KPMG Canada
Edmonton, AB
- Full-time
…(OSC)-regulated entity through which KPMG LLP provides investment banking services in Canada. KPMG Corporate Finance services are principally comprised of merger, acquisition and…
Added 22 mins ago
Technology Lead
Infosys
ON
The role supports our client’s enterprise data modernization initiatives by ensuring a robust, scalable, and secure Databricks platform for analytics and engineering teams.
Added 22 mins ago
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Associate
RBC
Laval, QC
- Full-time
The RBC Dominion Securities Laval branch is looking for a resourceful, efficient, and collaborative individual to join our leading wealth management firm as an Associate.
Added 36 mins ago
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Customer Experience Associate- Fixed Term Contract- Spanish, Korean or Vietnamese Language Skills are Considered an Asset
TD
Chilliwack, BC
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 36 mins ago
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Bilingual Sales Associate, Apartments.com - Toronto, Ontario
CoStar
Toronto, ON
- Full-time
…attract the most and highest-quality renters. Our suite of services includes digital advertising, social and reputation management, and market analytic solutions which delivers innovative…
Added 50 mins ago
BL
General Litigation Associate – Langley
BC Legal Management Association
Langley (District), BC · Langley, BC
- Other
Our Langley litigation group is currently seeking a forward thinking and results-driven Associate with interest and relevant experience within general litigation, specifically in the areas…
Added 50 mins ago
TL
Risk Operations Specialist, General Counsel's Office
The Law Office Management Association (TLOMA)
Toronto, ON
- Full-time
Drafting responses to client diligence questionnaires on the Firm's cybersecurity and regulatory compliance policies, by identifying and escalating key issues to the Senior Counsel and…
Added 50 mins ago
DC
Criminal Defence Lawyer - Junior Associate
Dominion Criminal Defence
London, ON
- Full-time
Our firm is seeking an associate lawyer, preferably with one to two years of experience in criminal law. The successful candidate will be comfortable handling the entirety of a file, from…
Added 52 mins ago
Senior Customer Experience Associate - Central City Branch, Vancouver, BC (22.50Hours/Week)
Scotiabank
Vancouver, BC
…achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking,…
Added 1 hour ago
Store Associate
Sherwin-Williams
Abbotsford, BC
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 1 hour ago
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Associate Vice President, Advisor Sales, Global Asset Management
BMO
Vancouver, BC · WGA
- Full-time
The Associate Vice President Wholesaler operates as a near-peer to the broader wholesaling team, with ownership of a semi-autonomous MFDA sub-region. The role is designed to accelerate…
Added 1 hour ago
SI
Director - Medical Information
Soterius, Inc.
Canada
- Contract
…delivery and continued evolution of our Medical Information services. This role will be responsible for providing strategic oversight of sponsor accounts, ensuring high-quality and…
Added 2 hours ago
BC
Risk Operations Specialist, General Counsel's Office
Blake, Cassels & Graydon LLP
Toronto, ON
- $70,000 to $85,000 CAD / year
- Full-time
Drafting responses to client diligence questionnaires on the Firm's cybersecurity and regulatory compliance policies, by identifying and escalating key issues to the Senior Counsel and…
Added 2 hours ago
C
RCCA Lead -Root Cause Corrective Action Lead
Cyient
Longueuil, QC
- Full-time
…(NA), Oracle OSB (NA), Oracle (NA), OR mapper (NA), Opti-NT (Client Applications) (NA), Optech (NA), Openstack (NA), OpenNMS (NA), Openlayers4.0 (NA), Open Street Map (NA), Office Tools…
Added 2 hours ago
QM
Administrative Associate
Quantum Management Services Ltd.
Toronto, ON
- $27 to $29 CAD / hour
- Temporary
Our client, a well-established organization in Downtown Toronto, is seeking an organized and detail-oriented Administrative Associate.
Added 2 hours ago
AW
Bilingual Customer Success Associate / Associé(e) bilingue à la réussite client
Agora Wealth
Mississauga, ON
- Full-time
…and support to our clients. As a Bilingual Customer Success Associate, you will utilize your expertise and knowledge to respond to a wide variety client inquiries in both English and…
Added 2 hours ago
Store Associate
Sherwin-Williams
Calgary, AB
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 2 hours ago
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Personal Banking Associate - Monkland (18.75 hours)
TD
Montreal, QC
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 2 hours ago
T
Personal Banking Associate - Saint-Hyacinthe (Full Time)
TD
Saint-Hyacinthe, QC
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 2 hours ago
T
Personal Banking Associate
TD
Brockville, ON
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 2 hours ago
T
Customer Experience Associate - Fixed Term Contract
TD
Calgary, AB
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 2 hours ago
T
FP Client Service Associate
TD
Toronto, ON · Calgary, AB
- Full-time
Respond to FP/client inquiries promptly and accurately; proactively providing options and solutions including timely follow-up
Added 2 hours ago
MT
Tax (Private Client Tax Planning) Associate (4-6 Years)
McCarthy Tétrault
Toronto, ON
- Full-time
McCarthy Tétrault is looking for lawyers to join its Tax (Private Client Tax Planning) group in Montréal, Toronto, Calgary and/or Vancouver. McCarthy Tétrault's Tax group is recognized as a…

RBC Dominion Securities

Client Experience Associate

Collingwood, ON, Canada

$37,500.00 - $50,000.00 · Full-time

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Job details

Pay: $37,500.00 - $50,000.00
Job type: Full-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Job Description

What is the opportunity?

RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.

The RBC Dominion Securities branch located in Collingwood is looking for a resourceful, empathetic, and collaborative individual to join our leading wealth management firm.

By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering efficient internal support, you will be invaluable in ensuring the Advisory team functions fluidly and that each member receives the assistance they need to perform at their best.

What will you do?

Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client request.
Maintain existing client accounts and identify opportunities to contact clients. You will be responsible for managing timelines and key dates for accounts to help ensure clients feel supported by our team.
Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation is accurate, up-to-date and compliant.
Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
Assist the Advisor team in welcoming and onboarding new clients.
Leverage your passion for planning to coordinate and prepare meetings for Advisors with their clients/prospects.
Tap into your superior problem resolution skills to provide proactive client service.
Effectively manage incoming communications from clients, Advisors and other internal and external partners.
Draw on your social media skills to update the team’s communication channels, including websites, LinkedIn, Facebook, brochures, newsletters.

What do you need to succeed?

Must-have

Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) (or within 12 months)
Strong skills in working with various business applications/technology
High level of time management and organization skills
Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

Nice-to-have

Knowledge of RBC Dominion Securities’ systems and procedures
Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that will ultimately help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
An opportunity to make a difference and have a lasting impact on the lives of others
The chance to work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services

Job Skills

Account Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk Management

Additional Job Details

Address:

1 1 ST:COLLINGWOOD

City:

Collingwood

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-09-09

Application Deadline:

2026-10-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$37,500.00 - $50,000.00

This position includes competitive-based pay, and the overall earning potential is impacted by a variable incentive structure, earning a multiple of salary up to:

1.0x

RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/p>

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

Administer and maintain client accounts, respond to inquiries, resolve requests, and ensure client documentation meets regulatory requirements. Support Advisors by onboarding clients, coordinating meetings, managing communications and key account dates, and updating the team’s communication channels.

Requirements

Candidates must have completed the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH), or complete them within 12 months. They should be proficient with business applications and demonstrate strong organization, time management, and professional, warm client-service skills; securities-industry experience and familiarity with RBC Dominion Securities systems are assets.

Skills

Client Service
Account Administration
Account Management
Client Onboarding
Time Management
Organization
Problem Resolution
Communication
Financial Regulation
Regulatory Compliance
Meeting Coordination
Social Media
Business Applications
Interpersonal Relationships
Decision Making
Investment Risk Management

Benefits

Bonuses
Flexible Benefits
Competitive Compensation
Commissions
Stock
Coaching and Development Opportunities
Training Program

Visa sponsorship

Not detected in the job text

Keywords

Canadian Securities Course
Conduct & Practices Handbook
Client Experience
Wealth Management
Investment Management
Client Account Administration
Account Opening
Account Maintenance
Client Service
Client Onboarding
Regulatory Compliance
Financial Regulation
Client Documentation
Account Transactions
Account Reporting
Meeting Coordination
Problem Resolution
Time Management
Organization
Business Applications
Social Media
LinkedIn
Facebook
Securities Industry
Advisor Support

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