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Added 5 mins ago
IP
Warehouse Associate
Integrated Power Services
Hamilton, ON
- $20 to $22 CAD / hour
- Full-time
…people and moments that matter most, welcome to Integrated Power Services! We believe your value extends far beyond your job title because the best work comes from people who feel…
Added 5 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Prince George, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 5 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Labrador City, NL
- Contract
…Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing…
Added 5 mins ago
WC
Fashion Associate
Walmart Canada
Campbell River, BC
- Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 5 mins ago
WC
Fashion Associate
Walmart Canada
Campbell River, BC
- Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 5 mins ago
WC
General Merchandise Associate
Walmart Canada
Campbell River, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 5 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Calgary, AB
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 5 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Camrose, AB
- Full-time
…Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing…
Added 5 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Calgary, AB
- Contract
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 5 mins ago
WC
Consumables Associate
Walmart Canada
Port Coquitlam, BC
- Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 5 mins ago
WC
(CAN) Fashion Associate
Walmart Canada
Brampton, ON
- Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 5 mins ago
WC
(CAN) Fashion Associate Temporary - Contract ends April 19, 2027
Walmart Canada
Brampton, ON
- Contract
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 5 mins ago
WC
Stocking 1 Team Associate
Walmart Canada
Richmond Hill, ON
- Full-time
Position Summary...To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean…
Added 5 mins ago
FT
Human Resources Advisor - Recruitment
Fountain Tire
Edmonton, AB
- Other
Associate perks including discounts on tires, parts, and services at all Fountain Tire locations
Added 35 mins ago
MU
Student Ambassadors/Ambassadeurs étudiant.e.s - AMM - EDI622
McGill University
Montreal, QC
- Part-time
Ambassadeurs étudiant.e.s – Services des admissions à la Faculté de droit à McGill 2026-2027
Added 40 mins ago
EG
Retail sales associate
EB Games Canada
Toronto, ON
- From $17.95 CAD / hour
- Part-time
- Temporary
- On-site
Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
Added 1 hour ago
Customer Experience Associate - South Lethbridge, AB (26.25 hours/week) Contract- November, 2027
Scotiabank
Lethbridge, AB
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
E
retail sales associate
Esso
Hinton, AB
- Full-time
Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
Added 1 hour ago
SD
Caissier(ère), rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Gatineau, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Marchandiseur(seuse), rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Gatineau, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
C
Temporary Sales Associate
Coach
Mont-Royal, QC
- Part-time
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products…
Added 2 hours ago
VP
Sales associate
V-TAC Payroll Management
York, ON
- From $70,000 CAD / year
- Full-time
- Hybrid
Advertise and/or promote products, sales or services
Added 2 hours ago
LC
Pharmacy Assistant, Hourly Part Time Day
Loblaw Companies Limited
Peterborough, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
LC
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Peterborough, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
LC
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Brantford, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

RBC Dominion Securities

Client Experience Associate

Collingwood, ON, Canada

$37,500.00 - $50,000.00 · Full-time

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Job details

Pay: $37,500.00 - $50,000.00
Job type: Full-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Job Description

What is the opportunity?

RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.

The RBC Dominion Securities branch located in Collingwood is looking for a resourceful, empathetic, and collaborative individual to join our leading wealth management firm.

By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering efficient internal support, you will be invaluable in ensuring the Advisory team functions fluidly and that each member receives the assistance they need to perform at their best.

What will you do?

Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client request.
Maintain existing client accounts and identify opportunities to contact clients. You will be responsible for managing timelines and key dates for accounts to help ensure clients feel supported by our team.
Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation is accurate, up-to-date and compliant.
Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
Assist the Advisor team in welcoming and onboarding new clients.
Leverage your passion for planning to coordinate and prepare meetings for Advisors with their clients/prospects.
Tap into your superior problem resolution skills to provide proactive client service.
Effectively manage incoming communications from clients, Advisors and other internal and external partners.
Draw on your social media skills to update the team’s communication channels, including websites, LinkedIn, Facebook, brochures, newsletters.

What do you need to succeed?

Must-have

Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) (or within 12 months)
Strong skills in working with various business applications/technology
High level of time management and organization skills
Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

Nice-to-have

Knowledge of RBC Dominion Securities’ systems and procedures
Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that will ultimately help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
An opportunity to make a difference and have a lasting impact on the lives of others
The chance to work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services

Job Skills

Account Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk Management

Additional Job Details

Address:

1 1 ST:COLLINGWOOD

City:

Collingwood

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-09-09

Application Deadline:

2026-10-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$37,500.00 - $50,000.00

This position includes competitive-based pay, and the overall earning potential is impacted by a variable incentive structure, earning a multiple of salary up to:

1.0x

RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/p>

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

Administer and maintain client accounts, respond to inquiries, resolve requests, and ensure client documentation meets regulatory requirements. Support Advisors by onboarding clients, coordinating meetings, managing communications and key account dates, and updating the team’s communication channels.

Requirements

Candidates must have completed the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH), or complete them within 12 months. They should be proficient with business applications and demonstrate strong organization, time management, and professional, warm client-service skills; securities-industry experience and familiarity with RBC Dominion Securities systems are assets.

Skills

Client Service
Account Administration
Account Management
Client Onboarding
Time Management
Organization
Problem Resolution
Communication
Financial Regulation
Regulatory Compliance
Meeting Coordination
Social Media
Business Applications
Interpersonal Relationships
Decision Making
Investment Risk Management

Benefits

Bonuses
Flexible Benefits
Competitive Compensation
Commissions
Stock
Coaching and Development Opportunities
Training Program

Visa sponsorship

Not detected in the job text

Keywords

Canadian Securities Course
Conduct & Practices Handbook
Client Experience
Wealth Management
Investment Management
Client Account Administration
Account Opening
Account Maintenance
Client Service
Client Onboarding
Regulatory Compliance
Financial Regulation
Client Documentation
Account Transactions
Account Reporting
Meeting Coordination
Problem Resolution
Time Management
Organization
Business Applications
Social Media
LinkedIn
Facebook
Securities Industry
Advisor Support

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