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Added 1 hour ago
R
Associate, US Tax
Richter
Montreal, QC
- Full-time
Access to an on-demand concierge nannying, babysitting, and tutoring service
Added 4 hours ago
Bellperson
Rosewood Hotel Group
Vancouver, BC
Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
Added 11 hours ago
FS
Residential Concierge - Part Time
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Toronto
- Part-time
…currently looking for a talented and dynamic Part-Time Residential Concierge who shares our passion for excellence and who infuses enthusiasm into everything they…
Added 12 hours ago
Guest Service Representative/Reservations Agent
Wickaninnish Inn
Tofino, BC
Complete Guest Service and Concierge-related tasks, as needed.
Added 12 hours ago
Valet/Welcome Ambassador
Wickaninnish Inn
Tofino, BC
…unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work…
Added 12 hours ago
Dental Administrator (Kitchener, Waterloo, or Cambridge)
Passion Dental Group Inc.
Kitchener, ON
…exceptional healthcare starts with hospitality, warmth, and seamless…
Added 12 hours ago
CI
Account Manager Specialist
Cowan Insurance Group
Hamilton, ON · Brantford, ON · Cambridge, ON · Woodstock, ON · Paris, ON
- Full-time
Cowan Insurance Group is looking for an Account Manager Specialist to join our Personal Insurance Concierge team!
Added 12 hours ago
TR
Concierge
Toronto Refugee Hiring Event
Toronto, ON
- Part-time
Experience - I - 2 years related experience as a residential or hotel concierge; experience in a customer service, residential property management or hospitality related role
Added 16 hours ago
ZS
Front Desk Concierge
Zazou Salon & Academy
North Vancouver, BC
- Internship
Added 16 hours ago
LC
Care Concierge, Hourly Part Time Day
Loblaw Companies Limited
Halifax, NS
- Part-time
The Care Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a…
Added 16 hours ago
LC
Care Concierge, Hourly Part Time Day
Loblaw Companies Limited
Woodstock, ON
- Part-time
The Care Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a…
Added 16 hours ago
LC
Care Concierge, Hourly Part Time Day
Loblaw Companies Limited
Lethbridge, AB
- Part-time
The Care Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a…
Added 1 day ago
WA
Accounts Payable Concierge
We Are Social
Toronto, ON
- $42,000 to $52,000 CAD / year
- Full-time
Service & Communication (The "Concierge" Touch)
Added 1 day ago
FH
Fairmont Gold Supervisor
Fairmont Hotels & Resorts
Richmond, BC
- Full-time
…located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold…
Added 1 day ago
T
Sales Associate
Talbots
Victoria, BC
- Part-time
Support all service enhancers to build strong relationships including active use of Concierge.
Added 1 day ago
RP
Concierge-Parkside Square
Rhapsody Property Management Services
Toronto, ON
- $19 to $21 CAD / hour
- Full-time
The successful candidate will provide exceptional service to all residents, prospective residents, guests, clients and vendors. Concierge team members are the face of the property while…
Added 1 day ago
RP
Concierge- Pivot
Rhapsody Property Management Services
Toronto, ON
- $18 to $19.5 CAD / hour
- Full-time
The successful candidate will provide exceptional service to all residents, prospective residents, guests, clients and vendors. Concierge team members are the face of the property while…
Added 1 day ago
G
Retail Security Guard - PT
GardaWorld
Kamloops, BC
- Part-time
Provide professional customer service while enforcing site policies and procedures
Added 1 day ago
LT
Member Concierge I
Life Time Inc.
Ajax, ON
- Full-time
The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who visits…
Added 2 days ago
A
Concierge - Bilingual Advisor (French) (Yaletown)
Aritzia
Vancouver, BC
- Part-time
Concierge offers you the opportunity to join our dynamic, high-performing team as we deliver Everyday Luxury to the world. So much more than a customer care centre - hence the fancy name -…
Added 2 days ago
AA
Responsable gestion QSR (Intégrité du produit) / QSR Management Leader (Product Integrity)
Airbus Aircraft
Montreal, QC
- Full-time
Suivre les sujets E2E QSR ( Quality Survey Report ) depuis les achats/usines jusqu'à l'ingénierie, l'organisation FAL et la navigabilité pour des actions potentielles en service ;
Added 2 days ago
AL
Driver (Medical) - Company Provided Vehicle
Autolux Ltd Rapid City Transport
Markham, ON
- Full-time
…of Ontario, offering professional and courteous door-to-door concierge style transportation for individuals requiring special care - before, during and after their…
Added 2 days ago
NF
Security Guard - PART TIME for Bradford Location
Northern Force Security Inc
Toronto, ON
- Up to $18 CAD / hour
- Part-time
…former military professionals. Northern Force Security is a full-service security provider dedicated to meeting all the safety and security needs of our clients. Our services include home…
Added 2 days ago
AS
Business Concierge
Apple Self Storage
ON
- $40,000 to $45,000 CAD / year
- Full-time
We're looking for a friendly, organized, and proactive Business Concierge to join our team! This role is much more than greeting visitors – you’ll be the go-to person for keeping our office…
Added 2 days ago
A
Fairmont Gold Supervisor
AccorHotel
Richmond, BC
- Full-time
…located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold…

RBC Dominion Securities

Client Experience Associate

Surrey, BC, Canada

The expected base salary range for this position is $38,000 - $47,000. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The expected base salary range for this position is $38,000 - $47,000.
Job type: Full-time
Apply by: Oct 16, 2026
Experience: Minimum of 2 years of client service experience
Posting language: English
Posted: Oct 2, 2026

Original job description

Job Description

What is the opportunity?

The RBC Dominion Securities branch located in South Surrey is seeking a Client Service Associate to deliver concierge level service for a high performing Advisory Team.

What will you do?

Enhance the client experience from onboarding to year-round contact so that it is consistently smooth and on-track with the team’s client service plan.
Coordinate and prepare meetings for Advisors with their clients/prospects.
Help manage incoming communications from clients, Advisors and other internal and external partners.
Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accounts
Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.
Help update team’s communication channels: websites, LinkedIn, Facebook, brochures, newsletters.
Support Advisor team and client through the Wealth Management process and maintain audit of Wealth Management Activities and priorities.

What do you need to succeed?

Must-have

Strong Microsoft Office Suite skills
Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
Exceptional verbal and written communication skills in English
Minimum of 2 years of client service experience
Impeccable attention to detail

Nice-to-have

Knowledge of RBC Dominion Securities’ systems and procedures, an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial service

Compensation for this position (including salary and discretionary/variable incentive payments) will be determined by factors, including but not limited to the candidate’s experience, skills, registration status, performance, individual goals; market conditions; and business needs.

The expected base salary range for this position is $38,000 - $47,000.

This position may be eligible to receive a discretionary/variable incentive payment up to 0.5x base salary.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

Drives RBC’s high-performance culture
Enables collective achievement of our strategic goals
Generates sustainable shareholder returns and above market shareholder value

Job Skills

Client Relationship Management, Collaboration, Microsoft Office, Time Management, Wealth Management, Written Communication

Additional Job Details

Address:

2626 CROYDON DR:SURREY

City:

Surrey

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-10

Application Deadline:

2026-10-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/span>

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

Deliver concierge-level service to clients throughout onboarding and ongoing contact, coordinate advisor-client meetings, and manage communications with clients and internal and external partners. Maintain client accounts, documentation, files, and key dates in compliance with regulatory requirements, while supporting wealth management activities and updating team communication channels.

Requirements

Candidates must have strong Microsoft Office skills, at least two years of client service experience, excellent English communication skills, and impeccable attention to detail. Professional, warm client service is essential; familiarity with RBC Dominion Securities systems and procedures is an asset.

Skills

Microsoft Office
Client Service
Verbal Communication
Written Communication
Attention To Detail
Time Management
Wealth Management
Meeting Coordination
Account Maintenance
Regulatory Compliance
Documentation Management
Collaboration
Social Media Management

Benefits

Bonuses
Flexible Benefits
Competitive Compensation
Commissions
Stock Options
Coaching And Development Opportunities
Training Program

Visa sponsorship

Not detected in the job text

Keywords

Client Service
Client Experience
Wealth Management
Microsoft Office
Onboarding
Meeting Coordination
Client Communications
Account Maintenance
Regulatory Compliance
Internal Controls
Client Documentation
Client Files
Advisor Support
Wealth Management Activities
Audit
Time Management
Written Communication
Verbal Communication
LinkedIn
Facebook
Websites
Brochures
Newsletters
RBC Dominion Securities

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