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Added 4 mins ago
E
Strategist Indigenous Employment and Strategic Initiatives
Enbridge
AB · Edmonton, AB
- Full-time
…Plan (IRAP) commitments related to employment, culture, and…
Added 9 mins ago
T
PIA Client Service Associate
TD
Windsor, ON
- Full-time
…one-on-one relationship with a dedicated and professional Investment Advisor (IA), while maintaining active participation in decisions regarding their investment portfolio. It's a very…
Added 9 mins ago
T
Auto Claims Advisor – TD Insurance Auto Centre (Ajax On-site)
TD
Ajax, ON
- Full-time
As an Auto Claims Advisor, you will play a critical role in supporting customers immediately following an accident. You will guide them through the claims process with empathy,…
Added 22 mins ago
B
Investment Centre Advisor
BMO
Saint John, NB · Fredericton, NB · Halifax, NS · Nova_Ctr
- Full-time
…investment advice, and proactive business development. The advisor partners closely with Private Wealth, branch, and referral teams to acquire, retain, and deepen relationships with mass…
Added 22 mins ago
JT
Customer Service Advisor
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AB · Edmonton, Alberta
- Full-time
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Added 22 mins ago
JT
Customer Service Advisor
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JT
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Added 22 mins ago
F/
Senior Relationship Manager, Agriculture Commercial Financing
FCC / FAC
Regina, SK
- Full-time
Growth: Learning and development opportunities to help you thrive
Added 22 mins ago
Assistant Manager, Risk and Resilience
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Act as a trusted risk advisor by providing guidance, expertise, and constructive challenge to support sound decision-making and successful business outcomes.
Added 24 mins ago
IW
Estate and Insurance Specialist
IG Wealth Management
Quebec, QC
- Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 24 mins ago
UO
Financial Administrator, Financial Reporting
University of Calgary
Calgary, AB
- Full-time
This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase 2.
Added 24 mins ago
UO
Specialist, Venture Programs - Hunter Hub
University of Calgary
Calgary, AB
- Full-time
Foster initiatives to promote interdisciplinary team formation and peer-to-peer learning for the UCalgary community.
Added 32 mins ago
LD
Beauty Advisor
London Drugs Limited
Edmonton, AB
- Other
…expertise for all-things beautiful. As a London Drugs BEAUTY ADVISOR, you’ll be a trusted expert to our customers, helping them select the cosmetics and beauty products perfectly suited to…
Added 32 mins ago
Wealth Planning Associate (18 month contract)
Nicola Wealth
Kelowna, BC
…position combines administrative excellence with a commitment to learning and professional growth in financial services. By supporting client interactions and collaborating across internal…
Added 32 mins ago
IF
IT Advisor
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…clients feel confident and secure about their future? As an IT Advisor, you will play a central role in aligning, coordinating, and monitoring the sector’s technology…
Added 32 mins ago
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Enterprise Client Account Manager
Teleperformance
Toronto, ON
- Full-time
Cultivate strong relationships with key stakeholders across partner organizations, establishing yourself as a trusted advisor and proactively advocating solutions that deliver exceptional…
Added 41 mins ago
JT
Customer Service Advisor
JM Test Systems
AB · Edmonton, AB
- Full-time
Never Stop Growing! Our diverse product offerings provide extensive learning opportunities. Enjoy routine product information sessions and support from a knowledgeable sales department. We…
Added 41 mins ago
DG
Junior Parts Advisor
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Vancouver, BC
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…culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead,…
Added 41 mins ago
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Customer Service Advisor
JM Test Systems
Richmond, BC
- Full-time
Never Stop Growing! Our diverse product offerings provide extensive learning opportunities. Enjoy routine product information sessions and support from a knowledgeable sales department. We…
Added 41 mins ago
CF
VP, Tax, Retirement & Estate Planning
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Toronto, ON
- Full-time
CI Advisor Consulting’s Tax, Retirement and Estate Planning (TREP) team at CI Global Asset Management (CI GAM) provides tax, retirement and estate planning support to financial advisors…
Added 44 mins ago
JT
Customer Service Advisor
JM Test Systems
Calgary, AB
- Full-time
Never Stop Growing! Our diverse product offerings provide extensive learning opportunities. Enjoy routine product information sessions and support from a knowledgeable sales department. We…
Added 44 mins ago
CL
Assistant Manager, Risk and Resilience
Canada Life
Winnipeg, MB
- Full-time
Act as a trusted risk advisor by providing guidance, expertise, and constructive challenge to support sound decision-making and successful business outcomes.
Added 44 mins ago
CL
Assistant Manager, Risk and Resilience
Canada Life
London, ON
- Full-time
Act as a trusted risk advisor by providing guidance, expertise, and constructive challenge to support sound decision-making and successful business outcomes.
Added 44 mins ago
CL
Assistant Manager, Risk and Resilience
Canada Life
Toronto, ON
- Full-time
Act as a trusted risk advisor by providing guidance, expertise, and constructive challenge to support sound decision-making and successful business outcomes.
Added 44 mins ago
DO
Human Resources Advisor
District of Squamish
Squamish, BC
- $103,805.42 to $114,071.89 CAD / year
- Full-time
Human Resources Advisor - Permanent Full-Time

RBC Insurance

Damage Insurance Agent (Bilingual)- EN

Repentigny, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 1, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Description

What is the opportunity?

As an RBC bilingual Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s important to them. You’re empathetic, helpful friendly and provide clear, upfront insurance advice for clients. With every conversation, you’re curious, caring and detail-oriented, with a focus on problem and delivering an exceptional client experience. You will contribute to individual and team sales goals by proactively recommending personal home and auto insurance solutions to new and existing clients, as well as referring them to your partners within the organization.

What will you do?

Provide insurance advice and solutions to clients based on their needs through inbound calls
Exhibit a consistent, positive client experience with every conversation and resolve client concerns at first point of contact, demonstrating relationship building through meaningful discussions
Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations
Demonstrate a solid understanding of regulatory risk when underwriting and updating home & auto insurance policies
Use procedures effectively and seamlessly during conversations with clients
Cultivate and maintain relationships with partners to work as one RBC team

What do you need to succeed?

Must-have

Possession of the Quebec Damage Insurance certificate delivered by l’Autorité des marchés financiers or the willingness and ability to successfully obtain the Quebec Damage Insurance certificate delivered by l’Autorité des marchés financiers and the General Insurance License for Ontario Other Than Life and other provinces (training offered by RBC to get the certifications).
Bilingualism (English and French) required, as you will regularly serve our clients with English and French speaking needs.
Exceptional customer service skills with the ability to build strong relationships and connect with clients
Flexibility to work all shifts within the hours of operation. The Home & Auto Advice Centre is open Monday – Friday, 8:00am – 8:30pm
Digital literacy across a broad range of services (i.e. smartphones, tablets, laptops etc.)

Nice-to-have

Post-secondary education
Knowledge of insurance products
Customer service and/or sales experience in a contact centre environment.

What’s in it for you?

Whether it’s developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life.

Working with an award-winning team Awards | RBC Diversity & Inclusion
A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options
Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.
Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.
Flexible work arrangements and leaders who support your needs - both personal and professional.
An opportunity to have real impact on the lives of our clients and the communities we serve.
RBCI software tools to boost your productivity

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Job Skills

Cross-Selling, Customer Needs, Customer Service, Group Problem Solving, Insurance Product Development, Sales

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-09

Application Deadline:

2026-12-01

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/span>

Apply About employer

More about this job

Responsibilities

Advise clients by inbound phone on home and auto insurance options, assess their needs, recommend suitable coverage, and support policy underwriting and updates. Resolve client concerns, deliver a positive client experience, contribute to sales goals, and build relationships with organizational partners.

Requirements

Applicants must hold a Quebec Damage Insurance certificate or be willing and able to obtain it, along with the applicable general insurance license for Ontario and other provinces. English-French bilingualism, strong customer service and relationship-building skills, digital literacy, and flexibility to work shifts during the centre’s operating hours are required; post-secondary education and insurance or contact-centre experience are preferred.

Skills

Bilingual Communication
Customer Service
Relationship Building
Insurance Advice
Home And Auto Insurance
Needs Assessment
Policy Underwriting
Regulatory Risk Awareness
Problem Solving
Sales
Cross-Selling
Digital Literacy
Client Concern Resolution
Team Collaboration

Benefits

Flexible Benefits
Competitive Compensation
Stock Options
Learning And Development Opportunities
Flexible Work Arrangements

Visa sponsorship

Not detected in the job text

Keywords

General Insurance License
Ontario Other Than Life License
Bilingualism
English
French
Home Insurance
Auto Insurance
Insurance Advice
Policy Underwriting
Regulatory Risk
Inbound Calls
Needs Assessment
Customer Service
Sales
Cross-Selling
Relationship Building
Client Experience
Problem Solving
Digital Literacy
Smartphones
Tablets
Laptops
Insurance Products
Contact Centre
RBC

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