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Added 2 mins ago
C
Business Advisor - Bilingual
CIBC
Quebec, QC
- Full-time
As a Business Advisor you will join our Business Client Advice Centre (BCAC) reporting to the Team Leader, Business Banking. You’ll provide new, existing and prospective clients with an…
Added 2 mins ago
C
Sr. Consultant, Business Effectiveness
CIBC
Toronto, ON
- Full-time
Our Mobile Advice team supports the performance, effectiveness, and ongoing evolution of a key client-facing channel within CIBC. As a Senior Consultant Business Effectiveness, you'll drive…
Added 2 mins ago
B
Insolvency Advisor, Personal Debt Solutions
BDO
Mississauga, ON
- Full-time
Our Mississauga office are seeking an Insolvency Advisor to join the Personal Debt Solutions team. This is a new position that requires a regular in-office presence. This is a replacement…
Added 2 mins ago
Program Consultant, Learning & Development-Second Language Training
CityofOttawa
Ottawa, ON
Department: Finance and Corporate Services Dept.
Added 48 mins ago
R
Financial Advisor
RBC
NS
- Full-time
Canada (excluding Quebec) - Completed Designated Financial Services Advisor (DFSA) designation, offered through the Canadian Securities Institute (i.e. Personal Financial Service Advice and…
Added 48 mins ago
R
Client Advisor
RBC
St. Marys, ON
- Part-time
…champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service…
Added 2 hours ago
BU
Premier Client Specialist
BMO U.S.
Toronto, ON
- Full-time
Cultivates strategic relationships with key client stakeholders to become a trusted advisor and influence long-term financial decisions.
Added 3 hours ago
NB
Associate
National Bank of Canada
Sorel-Tracy, QC
- Full-time
…Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your…
Added 3 hours ago
NB
Banking Advisor D
National Bank of Canada
Montreal, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 3 hours ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 9 hours ago
DG
Culinary Operations Supervisor
Dexterra Group
Surrey, BC
- Full-time
…long-term culinary strategy that aligns with organizational goals, client expectations, and operational…
Added 9 hours ago
D
Associate Wealth Management Advisor
Desjardins
Montreal, QC
- Full-time
As a Associate Wealth Management Advisor, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You help sell securities products…
Added 9 hours ago
VF
Insurance and Investment Advisor
VFG Financial Group
Mississauga, ON
- Full-time
…starting out, have 3 to 5 years of experience or have been an advisor for longer, you’ll find a friendly, supportive environment where you can keep learning, build your confidence and…
Added 11 hours ago
CA
Motorsports Service Advisor
Centennial Auto Group
Charlottetown, PE
- Full-time
…confidently addressing concerns, recommending maintenance and repair services, and clearly explaining estimates, pricing, and required work. You combine technical curiosity with exceptional…
Added 11 hours ago
CA
Motorsports Service Advisor
Centennial Auto Group
Summerside, PE
- Full-time
…confidently addressing concerns, recommending maintenance and repair services, and clearly explaining estimates, pricing, and required work. You combine technical curiosity with exceptional…
Added 12 hours ago
FO
Data Advisor
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
…overall GMF operations (e.g., finance, risk management, outreach, client services, governance, capacity…
Added 13 hours ago
D
Culinary Operations Supervisor
Dexterra
Surrey, BC
- Up to $70,000 CAD / year
- Full-time
…long-term culinary strategy that aligns with organizational goals, client expectations, and operational…
Added 14 hours ago
MC
Technical Consultant III (35732)
Myticas Consulting
Toronto, ON
- Full-time
…configuration, APIs and integrations, data, deployment, troubleshooting, client-facing consulting, and team…
Added 15 hours ago
L
Financial Advisor
Leadervest
Courtenay, BC
- Full-time
A well-established and growing financial services firm is seeking an experienced Financial Advisor to join its team.
Added 16 hours ago
AC
Senior Accountant, Indigenous External Financial Advisory Services
ACCA Careers
Prince George, BC
- Full-time
Make an impact as a Senior Accountant with our Indigenous External Financial Advisory Services team. This diverse team of professionals works with more than 270 Indigenous peoples, groups…
Added 18 hours ago
NB
Banking Advisor
National Bank of Canada
Bathurst, NB
- Full-time
A career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your…
Added 18 hours ago
NB
Wealth Associate
National Bank of Canada
Quebec, QC
- Full-time
…Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your…
Added 18 hours ago
NB
Treasury Manager
National Bank of Canada
Coquitlam, BC
- Full-time
A career as a Treasury Manager at National Bank means acting as a treasury product specialist and trusted advisor for Commercial Banking clients.
Added 22 hours ago
K
Manager - Governance, Risk & Compliance Services / Internal Audit and Internal Controls in Halifax
KPMG
Halifax, NS
- Full-time
KPMG's Advisory Services practice is growing and we hiring professionals who want to contribute to the success of KPMG and our clients. More specifically, our Governance, Risk and…
Added 1 day ago
NB
Banking Advisor
National Bank of Canada
Sainte-Agathe-des-Monts, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…

RBC Insurance

Damage Insurance Agent (Bilingual)- EN

Saint-Lambert, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 1, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Description

What is the opportunity?

As an RBC bilingual Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s important to them. You’re empathetic, helpful friendly and provide clear, upfront insurance advice for clients. With every conversation, you’re curious, caring and detail-oriented, with a focus on problem and delivering an exceptional client experience. You will contribute to individual and team sales goals by proactively recommending personal home and auto insurance solutions to new and existing clients, as well as referring them to your partners within the organization.

What will you do?

Provide insurance advice and solutions to clients based on their needs through inbound calls
Exhibit a consistent, positive client experience with every conversation and resolve client concerns at first point of contact, demonstrating relationship building through meaningful discussions
Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations
Demonstrate a solid understanding of regulatory risk when underwriting and updating home & auto insurance policies
Use procedures effectively and seamlessly during conversations with clients
Cultivate and maintain relationships with partners to work as one RBC team

What do you need to succeed?

Must-have

Possession of the Quebec Damage Insurance certificate delivered by l’Autorité des marchés financiers or the willingness and ability to successfully obtain the Quebec Damage Insurance certificate delivered by l’Autorité des marchés financiers and the General Insurance License for Ontario Other Than Life and other provinces (training offered by RBC to get the certifications).
Bilingualism (English and French) required, as you will regularly serve our clients with English and French speaking needs.
Exceptional customer service skills with the ability to build strong relationships and connect with clients
Flexibility to work all shifts within the hours of operation. The Home & Auto Advice Centre is open Monday – Friday, 8:00am – 8:30pm
Digital literacy across a broad range of services (i.e. smartphones, tablets, laptops etc.)

Nice-to-have

Post-secondary education
Knowledge of insurance products
Customer service and/or sales experience in a contact centre environment.

What’s in it for you?

Whether it’s developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life.

Working with an award-winning team Awards | RBC Diversity & Inclusion
A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options
Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.
Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.
Flexible work arrangements and leaders who support your needs - both personal and professional.
An opportunity to have real impact on the lives of our clients and the communities we serve.
RBCI software tools to boost your productivity

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Job Skills

Cross-Selling, Customer Needs, Customer Service, Group Problem Solving, Insurance Product Development, Sales

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-09

Application Deadline:

2026-12-01

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/span>

Apply About employer

More about this job

Responsibilities

Provide personalized home and auto insurance advice to clients through inbound calls, assess their needs, recommend suitable coverage, and contribute to individual and team sales goals. Resolve client concerns, underwrite and update policies in accordance with regulatory requirements, and build effective relationships with organizational partners.

Requirements

Applicants must hold the Quebec Damage Insurance certificate or be willing and able to obtain it, along with the applicable general insurance licenses. They must be bilingual in English and French, have strong customer service and relationship-building skills, be digitally literate, and be available to work shifts during the centre’s operating hours.

Skills

Customer Service
Insurance Advice
Home And Auto Insurance
Sales
Cross-Selling
Customer Needs Assessment
Relationship Building
Problem Solving
Policy Underwriting
Regulatory Risk Awareness
Bilingual Communication
Digital Literacy
Client Concern Resolution
Team Collaboration

Benefits

Flexible Benefits
Competitive Compensation
Stock Options
Learning And Development Opportunities
Flexible Work Arrangements

Visa sponsorship

Not detected in the job text

Keywords

General Insurance License
Ontario Other Than Life License
Home Insurance
Auto Insurance
Insurance Advice
Policy Underwriting
Regulatory Risk
Inbound Calls
Needs Assessment
Cross-Selling
Customer Service
Sales
Client Relationship Building
Problem Solving
Digital Literacy
Smartphones
Tablets
Laptops
Insurance Products
Contact Centre
Bilingual English And French

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