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Added 2 mins ago
LC
Assistant Store Manager Fresh Full Time Day
Loblaw Companies Limited
Warman, SK
- Full-time
Understand and support store operations, policies and procedures.
Added 2 mins ago
LC
Natural Foods Clerk Part Time Night
Loblaw Companies Limited
Windsor, ON
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…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
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Cashier Part Time Day
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- Part-time
Support in the delivery of company-directed promotions and programs
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MAC PARK ROYAL: Part Time Beauty Advisor/Artist Freelancer/On-Call
Estée Lauder Companies
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Senior Critical Environment Electrical Engineering
Microsoft
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- Full-time
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Sales Associate
Columbia Sportswear Company
Kingston, ON · King's Crossing Outlets
- Part-time
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Seasonal Part Time Cast Member - Scotiabank Theatre (Polo Park) Winnipeg
Cineplex
Winnipeg, MB · SB Theatre Winnipeg
- Part-time
Added 2 mins ago
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Cast member - Seasonal
Cineplex
New Glasgow, NS · CPX New Glasgow
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Senior Audit and Assurance Accountant
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Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ongoing training and support for professional development
Added 17 mins ago
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Supervisor, Audit and Assurance
Baker Tilly Canada
Courtice, ON
- Full-time
Ongoing training and support for professional development
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Audit & Accounting Manager
Baker Tilly Canada
Vancouver, BC
- Full-time
Team Management and Development - Lead and mentor audit teams, providing guidance, feedback, and support throughout the audit process. Foster a positive work environment that encourages…
Added 32 mins ago
NM
Parts Lead
Nelson Motors and Equipment
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- Full-time
…count on us for reliable parts, dependable service, expert support, backed by strong relationships, practical expertise and genuine appreciation for our customers and…
Added 32 mins ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Radville, SK
- Full-time
…community. Our customers count on us for dependable service, expert support, and a shop experience that is…
Added 32 mins ago
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Account Manager, Fulfillment and Logistics
AMZ Prep®
Mississauga, ON
- Full-time
AMZ Prep is an Amazon-first 3PL and commerce enablement company. We run 20+ warehouses across the US and Canada, move over 200,000 units a day, and support more than 1,300 brands.
Added 47 mins ago
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Business System Analyst
Microserve
Port Coquitlam, BC
- Full-time
Serve as a key bridge between supply chain, retail operations, and the technology systems that support business functions. This includes:
Added 47 mins ago
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HAKIM OPTICAL This link will open in a new window is hiring Licensed Optician with LMIA
LMIA.CA
ON · Ontario, Canada
- Full-time
…will be ready to extend an offer to a foreign worker once the application is…
Added 1 hour ago
LC
Grocery Department Manager Full Time Night
Loblaw Companies Limited
Warman, SK
- Full-time
…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
Added 1 hour ago
LC
Grocery Assistant Department Manager Part Time Day
Loblaw Companies Limited
Warman, SK
- Part-time
…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
Added 1 hour ago
LC
Maintenance Worker Part Time Day
Loblaw Companies Limited
Spruce Grove, AB
- Part-time
…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
Added 1 hour ago
LC
Apparel Department Manager Part Time Day
Loblaw Companies Limited
Warman, SK
- Part-time
…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
Added 1 hour ago
RS
Director of Business Development
Red Seal Fire Protection
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- Full-time
Added 1 hour ago
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BOH Cast Member North Edmonton (SEASONAL)
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Added 1 hour ago
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Assistant Manager North Edmonton
Cineplex
AB · CPX North Edmonton & VIP
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Added 1 hour ago
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Licensed Optician London, ON-LensCrafters
Luxottica of America, Inc.
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RBC Insurance

Damage Insurance Agent (Bilingual)- EN

Mont-Royal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 1, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Description

What is the opportunity?

As an RBC bilingual Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s important to them. You’re empathetic, helpful friendly and provide clear, upfront insurance advice for clients. With every conversation, you’re curious, caring and detail-oriented, with a focus on problem and delivering an exceptional client experience. You will contribute to individual and team sales goals by proactively recommending personal home and auto insurance solutions to new and existing clients, as well as referring them to your partners within the organization.

What will you do?

Provide insurance advice and solutions to clients based on their needs through inbound calls
Exhibit a consistent, positive client experience with every conversation and resolve client concerns at first point of contact, demonstrating relationship building through meaningful discussions
Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations
Demonstrate a solid understanding of regulatory risk when underwriting and updating home & auto insurance policies
Use procedures effectively and seamlessly during conversations with clients
Cultivate and maintain relationships with partners to work as one RBC team

What do you need to succeed?

Must-have

Possession of the Quebec Damage Insurance certificate delivered by l’Autorité des marchés financiers or the willingness and ability to successfully obtain the Quebec Damage Insurance certificate delivered by l’Autorité des marchés financiers and the General Insurance License for Ontario Other Than Life and other provinces (training offered by RBC to get the certifications).
Bilingualism (English and French) required, as you will regularly serve our clients with English and French speaking needs.
Exceptional customer service skills with the ability to build strong relationships and connect with clients
Flexibility to work all shifts within the hours of operation. The Home & Auto Advice Centre is open Monday – Friday, 8:00am – 8:30pm
Digital literacy across a broad range of services (i.e. smartphones, tablets, laptops etc.)

Nice-to-have

Post-secondary education
Knowledge of insurance products
Customer service and/or sales experience in a contact centre environment.

What’s in it for you?

Whether it’s developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life.

Working with an award-winning team Awards | RBC Diversity & Inclusion
A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options
Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.
Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.
Flexible work arrangements and leaders who support your needs - both personal and professional.
An opportunity to have real impact on the lives of our clients and the communities we serve.
RBCI software tools to boost your productivity

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Job Skills

Cross-Selling, Customer Needs, Customer Service, Group Problem Solving, Insurance Product Development, Sales

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-09

Application Deadline:

2026-12-01

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/span>

Apply About employer

More about this job

Responsibilities

Provide personalized home and auto insurance advice to clients through inbound calls, assess their needs, recommend suitable coverage, and resolve concerns. Underwrite and update policies in accordance with regulatory requirements while building client and partner relationships and contributing to sales goals.

Requirements

Candidates must hold the Quebec Damage Insurance certificate or be willing and able to obtain it, along with the applicable general insurance licenses. English-French bilingualism, strong customer service and relationship-building skills, digital literacy, and flexibility to work shifts during the stated operating hours are required; post-secondary education and insurance or contact-centre experience are preferred.

Skills

Bilingual Communication
Customer Service
Relationship Building
Insurance Advice
Home And Auto Insurance
Needs Assessment
Underwriting
Regulatory Risk Awareness
Problem Solving
Sales
Cross-Selling
Digital Literacy
Client Concern Resolution
Team Collaboration

Benefits

Flexible Benefits
Competitive Compensation
Stock Options
Learning And Development Programs
Flexible Work Arrangements

Visa sponsorship

Not detected in the job text

Keywords

General Insurance License
Home Insurance
Auto Insurance
Insurance Advice
Insurance Underwriting
Regulatory Risk
Inbound Calls
Customer Needs Assessment
Policy Updates
Customer Service
Sales
Cross-Selling
Relationship Building
Problem Solving
Digital Literacy
Smartphones
Tablets
Laptops
Bilingual English And French
Contact Centre
Insurance Products
Client Experience
Team Collaboration

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