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Added 8 mins ago
E
Electrical Designer, Mining
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- Full-time
Support multiple projects, client deadlines and deliverables
Added 24 mins ago
I
Technical Infrastructure Program Manager (TIPM)
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Manager, Software Engineering
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- $145,000 to $160,000 CAD / year
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AW
Manager, Software Engineering
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Added 3 hours ago
L
Educator | October/November 2026 - January 2027 Contract | Royalty Crossing Pop Up | Charlottetown, PEI
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Added 4 hours ago
RV
Veterinarian - Emergency
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Associate Faculty - Clinical Nursing
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Added 4 hours ago
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Landfill Dozer Operator
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- $35 to $40 CAD / hour
- Full-time
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Added 5 hours ago
NB
Senior Credit Analyst
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- Full-time
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Added 5 hours ago
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Bilingual Servicing Specialist, Servicing Operations
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Handle all first line client escalations in a timely and efficient manner
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Senior Director Commercial Banking
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client relationships through various acquisition and retention initiatives
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Added 6 hours ago
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Beauty Advisor
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Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
Added 6 hours ago
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Technical Architect_ Business Development
AI Interviews
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- Full-time
…clients across the US and Canada.We are hiring a Technical Client Partner: a technologist who is just as comfortable in a client meeting as in a scoping session. You will talk with clients…
Added 6 hours ago
OG
Commission Sales Associate
opulence global independent partner
London, ON
- Part-time
…opportunities and strategic partnerships. As an independent partner, it offers individuals the chance to build income through performance-driven sales while representing the brand’s…
Added 8 hours ago
DE
Data & AI Engineer / Ingénieur Des Données & IA
Dunsky Energy + Climate Advisors
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Partner with consultants and subject-matter experts to translate business needs into practical technical solutions.
Added 8 hours ago
DE
Data & AI Engineer / Ingénieur Des Données & IA
Dunsky Energy + Climate Advisors
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Partner with consultants and subject-matter experts to translate business needs into practical technical solutions.
Added 8 hours ago
DE
Data & AI Engineer / Ingénieur Des Données & IA
Dunsky Energy + Climate Advisors
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Partner with consultants and subject-matter experts to translate business needs into practical technical solutions.

RBC Insurance

Damage Insurance Agent (Bilingual)- EN

Quebec, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 1, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Description

What is the opportunity?

As an RBC bilingual Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s important to them. You’re empathetic, helpful friendly and provide clear, upfront insurance advice for clients. With every conversation, you’re curious, caring and detail-oriented, with a focus on problem and delivering an exceptional client experience. You will contribute to individual and team sales goals by proactively recommending personal home and auto insurance solutions to new and existing clients, as well as referring them to your partners within the organization.

What will you do?

Provide insurance advice and solutions to clients based on their needs through inbound calls
Exhibit a consistent, positive client experience with every conversation and resolve client concerns at first point of contact, demonstrating relationship building through meaningful discussions
Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations
Demonstrate a solid understanding of regulatory risk when underwriting and updating home & auto insurance policies
Use procedures effectively and seamlessly during conversations with clients
Cultivate and maintain relationships with partners to work as one RBC team

What do you need to succeed?

Must-have

Possession of the Quebec Damage Insurance certificate delivered by l’Autorité des marchés financiers or the willingness and ability to successfully obtain the Quebec Damage Insurance certificate delivered by l’Autorité des marchés financiers and the General Insurance License for Ontario Other Than Life and other provinces (training offered by RBC to get the certifications).
Bilingualism (English and French) required, as you will regularly serve our clients with English and French speaking needs.
Exceptional customer service skills with the ability to build strong relationships and connect with clients
Flexibility to work all shifts within the hours of operation. The Home & Auto Advice Centre is open Monday – Friday, 8:00am – 8:30pm
Digital literacy across a broad range of services (i.e. smartphones, tablets, laptops etc.)

Nice-to-have

Post-secondary education
Knowledge of insurance products
Customer service and/or sales experience in a contact centre environment.

What’s in it for you?

Whether it’s developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life.

Working with an award-winning team Awards | RBC Diversity & Inclusion
A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options
Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.
Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.
Flexible work arrangements and leaders who support your needs - both personal and professional.
An opportunity to have real impact on the lives of our clients and the communities we serve.
RBCI software tools to boost your productivity

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Job Skills

Cross-Selling, Customer Needs, Customer Service, Group Problem Solving, Insurance Product Development, Sales

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-09

Application Deadline:

2026-12-01

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/span>

Apply About employer

More about this job

Responsibilities

Advise clients by inbound phone on home and auto insurance options, assess their needs, recommend suitable coverage, and contribute to individual and team sales goals. Resolve concerns at first contact, underwrite and update policies in accordance with regulatory requirements, and collaborate with organizational partners.

Requirements

Applicants must hold the Quebec Damage Insurance certificate or be willing and able to obtain it, along with the applicable general insurance license; RBC offers training for certification. English-French bilingualism, strong customer service and relationship-building skills, digital literacy, and flexibility to work shifts during the stated operating hours are required; post-secondary education and insurance or contact-centre experience are preferred.

Skills

Bilingual Communication
Customer Service
Relationship Building
Insurance Advice
Home And Auto Insurance
Needs Assessment
Policy Underwriting
Regulatory Risk Awareness
Problem Solving
Sales
Cross-Selling
Digital Literacy
Client Concern Resolution
Partner Collaboration

Benefits

Flexible Benefits
Competitive Compensation
Stock Options
Learning And Development Programs
Flexible Work Arrangements

Visa sponsorship

Not detected in the job text

Keywords

General Insurance License
Home Insurance
Auto Insurance
Insurance Advice
Policy Underwriting
Regulatory Risk
Inbound Calls
Needs Assessment
Customer Service
Client Experience
Relationship Building
Cross-Selling
Sales Goals
Problem Solving
Digital Literacy
Smartphones
Tablets
Laptops
Insurance Products
Contact Centre
Bilingual English And French
Policy Updates
Partner Collaboration

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