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Added 14 mins ago
Principal Technical Consultant, Permitting Specialist
ERM
Saskatoon, SK · Smithers, BC · Vancouver, BC · Calgary, AB
$117,800 to $147,300 CAD / year
Full-time
…Vancouver, BC. This is a unique opportunity to serve as a trusted advisor on some of Canada's most complex projects while positioning yourself to transition into a future Permitting…
Added 14 mins ago
Sr. Customer Success Manager
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$100,000 to $130,000 CAD / year
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Sr. Customer Success Manager
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$100,000 to $130,000 CAD / year
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Added 59 mins ago
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RBC Insurance

Insurance Advisor Home & Auto - Advice Centre

Mississauga, ON, Canada

Job type: Full-time
Apply by: Oct 9, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

What is the opportunity?

This role at RBC Insurance Advice Centre gives you the best of both worlds - the flexibility you need for your life and the fulfillment you seek in your work.

We will provide you with the tools, training and support you need to successfully complete the Other than Life (OTL) Ontario insurance license and other provinces.

As an RBC Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s important to them. You’re empathetic, helpful friendly and provide clear, upfront insurance advice for clients. With every conversation, you’re curious, caring and detail-oriented, with a focus on problem and delivering an exceptional client experience. You will contribute to individual and team sales goals by proactively recommending personal home and auto insurance solutions to new and existing clients, as well as referring them to your partners within the organization.

What will you do?

Provide insurance advice and solutions to clients based on their needs through inbound calls
Exhibit a consistent, positive client experience with every conversation and resolve client concerns at first point of contact, demonstrating relationship building through meaningful discussions
Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations
Demonstrate a solid understanding of regulatory risk when underwriting and updating home & auto insurance policies
Use procedures effectively and seamlessly during conversations with clients
Cultivate and maintain relationships with partners to work as one RBC team

What do you need to succeed?

Must-have

Willingness and ability to successfully obtain the General Insurance License for Ontario (Other Than Life) and the General Insurance License for all provinces
Exceptional customer service skills with the ability to build strong relationships and connect with clients
Flexibility to work all shifts within the hours of operation. The Home & Auto Advice Centre is open Monday – Friday 8:00am – 8:30pm and Saturday 8:00am – 4:30pm
Digital literacy across a broad range of services (i.e. smartphones, tablets, laptops etc.)

Nice-to-have

Possession of the Other Than Life (OTL) license at time of application
Fluent in both French in English
Post-secondary education
Knowledge of insurance products
Customer service and/or sales experience in a contact centre environment.

What’s in it for you?

Whether it’s developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life.

Working with an award-winning team Awards | RBC Diversity & Inclusion
A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options
Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.
Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.
Flexible work arrangements and leaders who support your needs - both personal and professional.
An opportunity to have real impact on the lives of our clients and the communities you serve.
RBCI software tools to boost your productivity

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Job Skills

Communication, Competitive Markets, Customer Knowledge, Customer Needs, Identifying Sales Opportunities, Insurance Products, Sales, Sales Activities, Sales Closing

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

Mississauga

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-28

Application Deadline:

2026-10-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/span>

Apply About employer

More about this job

Responsibilities

Provide personalized home and auto insurance advice to clients through inbound calls, assess their needs, recommend suitable coverage, and address concerns. Underwrite and update policies in accordance with regulatory requirements while building client and partner relationships and contributing to sales goals.

Requirements

Candidates must be willing and able to obtain Ontario's Other Than Life insurance license and the general insurance licenses for other provinces, and must demonstrate strong customer service, relationship-building, and digital literacy skills. They must be flexible to work shifts during the Advice Centre's stated operating hours; an existing OTL license, French-English fluency, post-secondary education, insurance knowledge, and contact-centre sales or service experience are preferred.

Skills

Communication
Customer Service
Relationship Building
Insurance Advice
Home And Auto Insurance
Needs Assessment
Sales
Identifying Sales Opportunities
Sales Closing
Insurance Underwriting
Regulatory Risk Awareness
Problem Resolution
Digital Literacy
Partner Collaboration
Client Experience
Insurance Product Knowledge

Benefits

Flexible Benefits
Competitive Compensation
Stock Options
Learning And Development Programs
Flexible Work Arrangements

Visa sponsorship

Not detected in the job text

Keywords

Home Insurance
Auto Insurance
Other Than Life License
General Insurance License
Insurance Advice
Insurance Underwriting
Regulatory Risk
Inbound Calls
Needs Assessment
Policy Updates
Customer Service
Sales
Sales Opportunities
Relationship Building
Client Experience
Digital Literacy
Insurance Products
Contact Centre
Calculators
RBC Insurance

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