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Added 5 hours ago
WS
Service Centre Outbound Specialist (Fixed Term)
WCG Services
Toronto, ON
- Full-time
Demonstrate flexibility to be able to change activities based on changing requirements and business needs
Added 16 hours ago
U
Customer Service Representative - Bilingual (French)
Uline
Hamilton, ON · Toronto, ON · Mississauga, ON · Cambridge, ON · Milton, ON
- Full-time
Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a…
Added 20 hours ago
QR
Agent au Service à la clientèle- Industriel
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Montreal, QC
- Full-time
Richelieu Hardware is currently seeking an Industrial Customer Service Representative for a permanent, full-time position serving our industrial clientele. The position is based at the…
Added 20 hours ago
TS
Bilingual Customer Service Representative
The Sydney Call Centre
Sydney, NS
- Other
MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across…
Added 22 hours ago
AC
Global Security Representative
Air Canada
Dorval, QC
- Full-time
As a Global Security Representative in the Global Security Operations Centre (GSOC), the incumbent acts as first point of contact for Corporate Security within our 24/7 centralized…
Added 1 day ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Ottawa, ON
- Full-time
…decision making within Client-Partner organizations through the development of business case analysis, functional space programming and other…
Added 1 day ago
S
Project Manager
Stingray
Montreal, QC
- Full-time
…is an industry leader in TV broadcasting, streaming, radio, business services, and advertising. Stingray provides commercial music, digital signage solutions, and in-store media to…
Added 1 day ago
S
Manager, Facilities
St.Amant
Winnipeg, MB
- Full-time
St.Amant is a bilingual organization. Proficiency in both official languages (French/English) would be considered an asset.
Added 1 day ago
CO
Citizen Service Representative (Including Library Services) - Bilingual (English/French)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Direct customers to appropriate department for specialty services (e.g. business licence, planning services).
Added 1 day ago
Regional Business Manager - Canada
JCB North America
Montreal, QC
Coordinate with regional JCB business and dealer development personnel to deliver overall business performance and development.
Added 1 day ago
BC
Commercial Insurance Broker - Programs
BFL CANADA
Montreal, QC
- Full-time
As a Client Service Representative, you will be responsible to maintain and service a profitable book of business based upon the company’s objectives and individual business plans.
Added 1 day ago
A
Sales Development Representative
Amilia
Montreal, QC
- Full-time
…community organization run better. We're looking for a Sales Development Representative to be the first voice prospects hear from us. You’ll be the engine behind our pipeline: sourcing new…
Added 1 day ago
DC
Team Leader, Real Property Management
Defence Construction Canada
Oromocto, NB
- Full-time
Promote and manage business development opportunities
Added 1 day ago
R
Account Service Representative - Night Shift
RBC
Montreal, QC
- Part-time
The Account Service Representative is responsible for processing routine data entry and on-line input of transactions using basic understanding of products and processes. Activities may…
Added 1 day ago
MI
Bilingual Senior Specialist, HR Service Delivery– Full Time 12-Month Contract
Mackenzie Investments
Toronto, ON · Greater Toronto Area, Canada
- Full-time
IGM is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that…
Added 1 day ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Ottawa, ON
- Full-time
…decision making within Client-Partner organizations through the development of business case analysis, functional space programming and other…
Added 1 day ago
C
Assistant, Investment Advisor - Wood Gundy - Montreal -Bilingual
CIBC
Laval, QC
- Full-time
Business Development – Proactively identify business opportunities for your team. Work closely with Investment Advisors to support business development activities and assist in the building…
Added 1 day ago
L
HR Business Partner
Levata
Markham, ON
- Full-time
We're looking for an HR Business Partner, based at our Markham, Ontario location, who loves to build and scale. You'll take our existing foundational HR structure and scale it to support…
Added 1 day ago
F
Business Development Representative
Float
Remote, Canada
- $85,000 to $100,000 CAD / year
- Full-time
- Remote
Scaling & Refinement – Strategizing with teammates to innovate & improve the overall business development process.
Added 1 day ago
RB
Account Service Representative - Night Shift
Royal Bank of Canada
Montreal, QC
- Part-time
The Account Service Representative is responsible for processing routine data entry and on-line input of transactions using basic understanding of products and processes. Activities may…
Added 1 day ago
S
Business Development Executive
Sensequake
Montreal, QC
- Full-time
· Proven work experience as a Business Development Representative, account manager, international sales representative or similar role
Added 1 day ago
IW
Service Specialist, CC Advisor Support
IG Wealth Management
Quebec, QC
- Full-time
IGM is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that…
Added 1 day ago
PG
Customer Service Representative
Protech Group
Montreal, QC
- $42,000 to $47,000 CAD / year
- Full-time
You are an integral part of providing the expertise and service benefiting our customers. As a Customer Service Representative, your goal is to guide our customers before, during and after…
Added 1 day ago
T
Bilingual Contact Center Representative, Canadian Banking, Credit Cards
TD
Montreal, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 day ago
SR
Equipment Rental Specialist
Sunbelt Rentals, Inc.
Kelowna, BC
- Full-time
Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Inside Sales Representative.

RBC

Account Service Representative - Night Shift

Montreal, QC, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Job Description

What is the opportunity?

The Account Service Representative is responsible for processing routine data entry and on-line input of transactions using basic understanding of products and processes. Activities may also be dependent on balancing transactions and deposits as received from clients and branches with emphasis on throughput, accuracy and production.

Night Shift – Midnight to 8:00AM

What will you do?

Follows standard processes as outlined in Folio guidelines policy, process and procedures referring items outside established standards to the Manager.
Processes work volumes and provide consistent service within established benchmarks contributing to the achievement of business SLA/KPI.
Examines all documents for completeness and takes full responsibility for quality and accuracy of day to day responsibilities, tasks and activities ensuring a balanced focus on enhanced client experience.
Understands, accepts, and supports change as it relates to their role and the commitment to client fulfillment.
Exercises due diligence in following operational risk policies, procedures standards and guidelines.
Ensures all authorities for the role are reviewed, understood, and adhered to.
Takes personal accountability for high achievement; actively participates in weekly coaching routines and learning opportunities to improve their individual and team contribution.
Supports a client first mindset through communication and demonstrated positive behaviours

What do you need to succeed?

Must-have

Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs.
Client Focus
Efficient and accurate data entry abilities.
Available to work from Sunday through Friday (maximum of 37h5)
Flexibility to work from 22:45 to 6:45 or midnight to 8:00 AM
Responsible for the reception/preparation of parcels
Ability for problem resolution and to determine quickly the departments’ priorities

Nice-to-have

Ability to work in high volume & strict timeframe deadlines
Knowledgeable of products supported by the team (Commercial Deposit Processing, Cash processing)

What’s in it for you?

We thrive on the challenge to be our best, thinking progressively to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in an agile, collaborative, progressive, and high-performing team
The opportunity to interface with executives from many different parts of the organization

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

Employment Type:

Part time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Casual

Pay Type:

Salaried

Posted Date:

2026-05-20

Application Deadline:

2026-11-05

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Account Service Representative is responsible for processing routine data entry and transaction inputs while ensuring accuracy and throughput. They must also manage the reception and preparation of parcels while adhering to operational risk policies and service benchmarks.

Requirements

Candidates must be bilingual in English and French and possess efficient data entry skills. The role requires availability for night shifts and the ability to work in a high-volume environment with strict deadlines.

Skills

Data entry
Customer service
Bilingualism
Problem resolution
Attention to detail
Communication
Critical thinking
Time management
Operational risk management
Transaction processing
Cash processing
Commercial deposit processing

Benefits

Total Rewards Program
Bonuses
Flexible benefits
Coaching and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Data entry
Transaction processing
Night shift
Bilingual
Client service
Operational risk
SLA
KPI
Commercial deposit processing
Cash processing
Banking
Quality assurance
Time management
Problem resolution
Parcel handling
RBC

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