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Added 10 mins ago
B
Manager, Analytics
BrokerLink
Calgary, AB · Toronto, ON
- Full-time
Lead strategic analytics initiatives supporting operational performance, customer experience, retention and growth, Commercial Insurance and incentive reporting, using approaches such as…
Added 10 mins ago
FT
Red Seal Automotive Service Technician
Fountain Tire
Sidney, BC
- Other
The opportunity for continual learning, growth, and advancement!
Added 10 mins ago
FB
Retail Media Manager
fgf brands
Toronto, ON · Greater Toronto Area, ON
- Other
…market, and the brands that win will treat commerce media as a growth engine. We’re looking for a Media Manager to help build that engine for our…
Added 10 mins ago
C
Customer Success Manager, Public Sector & Defence
Cohere
Ottawa, ON
- $150,000 to $215,000 USD / year
- Full-time
We're seeking an exceptional Customer Success Manager with deep expertise in the Canadian public sector and defence landscape to lead our most strategic government accounts. This role…
Added 10 mins ago
O
Senior Technical Project Manager - Canada / Remote
OneReach.ai
Remote, Canada
- Full-time
- Remote
We're seeking a client-facing Technical Project Manager to drive successful delivery of complex automation projects and initiatives across technical, product, and customer teams. In this…
Added 10 mins ago
Area Manager II, YYZ9
Amazon
Toronto, ON
…to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly…
Added 10 mins ago
WK
Sales Programs Manager, FCC Division
Wolters Kluwer
Toronto, ON · CAN - North York
- Full-time
The Sales Programs Manager will accelerate pipeline growth and seller productivity by designing, launching and scaling strategic sales programs. Operating at the intersection of sales…
Added 11 mins ago
Employment Standards Officer
Department of Labour and Immigration
Winnipeg, MB
Reporting to the Manager of Client Services, the incumbent will investigate claims involving employers and employees from across the province. The work involves review of records,…
Added 24 mins ago
Meat - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Kamloops, BC
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 24 mins ago
Produce - Clerk Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Kamloops, BC
A day in the life of a Produce Clerk: As a customer yourself, you know how important it is to find exactly the produce you are looking for. Maintaining a well-stocked department so that the…
Added 24 mins ago
T
Financial Planner- Red Deer, Alberta
TD
Red Deer, AB
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 24 mins ago
T
Operations Analyst III
TD
Mississauga, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 24 mins ago
T
Software Engineer II - Online & Mobile Backend Developer
TD
London, ON · Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 24 mins ago
T
Personal Banking Associate
TD
Kelowna, BC
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 24 mins ago
Installation & Repair Supervisor
Execulink Telecom
Burgessville, ON
…talented individuals who feel like family and support your growth and career goals. As we rapidly grow, we continue our unwavering commitment to live and breathe our Vision, Mission and…
Added 24 mins ago
Starbucks Barista (Winter Season 2026/2027)
Northland Properties
North Vancouver, BC
Reports to: Manager, Casual Dining & Starbucks Store Lead
Added 24 mins ago
SB
Retail Assistant Manager
Staples Business
Brandon, MB
- Full-time
As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and…
Added 24 mins ago
TV
Social Media and Community Relations Coordinator
The View Dental Canada
Toronto, ON
- Full-time
…dental offices in downtown Toronto is looking for a Social Media Manager to help grow and maintain their online…
Added 24 mins ago
MH
Assistant General Manager - Gahan House Nova Centre
Murphy Hospitality Group
Halifax, NS
- Full-time
The Assistant General Manager will work under the direction of the General Manager and with the front-of-the-house management team taking an active role in all aspects of restaurant…
Added 24 mins ago
BC
National Manager, Customer Experience
Belron Canada inc
Montreal, QC
- Full-time
As National Manager, Customer Experience, you will be the architect of the transformation of our customer experience, taking it from excellent to truly exceptional. This role goes beyond…
Added 24 mins ago
E
Senior Client Portfolio Manager (FX Dealer)
Ebury
Toronto, ON
- Full-time
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an…
Added 39 mins ago
H
Sr. Channel Sales Representative
Honeywell
Burnaby, BC
- Full-time
Reporting to the Fire and SAS Director of Sales, the Senior Regional Sales Manager will manage all aspects of engagements with existing and new customers for Honeywell Enterprise Fire…
Added 39 mins ago
BG
Collision Estimator/Repair Planner (Scarborough Center)
Boyd Group Services
Toronto, ON
- Full-time
…If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive…
Added 39 mins ago
B
Client Delivery Associate
BMO
Pickering, ON · Toronto, ON · FCP
- Full-time
…boundaries, we transform lives and businesses, and power economic growth around the…
Added 39 mins ago
B
Product Manager, Strategic Ventures
BCAA
Burnaby, BC · *Head Office
- Full-time
As the Product Manager for Evolve E-Bike and E-Scooter Share, you’ll help shape the future of the customer experience while supporting the continued growth of BCAA’s newest shared-mobility…

RBC

Account Service Representative - Night Shift- EN

Montreal, QC, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Job Description

What is the opportunity?

The Account Service Representative is responsible for processing routine data entry and on-line input of transactions using basic understanding of products and processes. Activities may also be dependent on balancing transactions and deposits as received from clients and branches with emphasis on throughput, accuracy and production.

Night Shift – Midnight to 8:00AM

What will you do?

Follows standard processes as outlined in Folio guidelines policy, process and procedures referring items outside established standards to the Manager.
Processes work volumes and provide consistent service within established benchmarks contributing to the achievement of business SLA/KPI.
Examines all documents for completeness and takes full responsibility for quality and accuracy of day to day responsibilities, tasks and activities ensuring a balanced focus on enhanced client experience.
Understands, accepts, and supports change as it relates to their role and the commitment to client fulfillment.
Exercises due diligence in following operational risk policies, procedures standards and guidelines.
Ensures all authorities for the role are reviewed, understood, and adhered to.
Takes personal accountability for high achievement; actively participates in weekly coaching routines and learning opportunities to improve their individual and team contribution.
Supports a client first mindset through communication and demonstrated positive behaviours

What do you need to succeed?

Must-have

Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs.
Client Focus
Efficient and accurate data entry abilities.
Available to work from Sunday through Friday (maximum of 37h5)
Flexibility to work from 22:45 to 6:45 or midnight to 8:00 AM
Responsible for the reception/preparation of parcels
Ability for problem resolution and to determine quickly the departments’ priorities

Nice-to-have

Ability to work in high volume & strict timeframe deadlines
Knowledgeable of products supported by the team (Commercial Deposit Processing, Cash processing)

What’s in it for you?

We thrive on the challenge to be our best, thinking progressively to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in an agile, collaborative, progressive, and high-performing team
The opportunity to interface with executives from many different parts of the organization

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

0

Employment Type:

Part time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Casual

Pay Type:

Salaried

Posted Date:

2026-05-20

Application Deadline:

2026-11-05

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/span>

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

Process routine data entry and financial transactions, balance transactions and deposits, and prepare parcels while meeting accuracy, throughput, and service benchmarks. Follow established procedures and risk controls, escalate exceptions, and contribute to a positive client experience and continuous learning.

Requirements

English-French bilingualism is required, along with efficient and accurate data entry, client focus, problem-solving, and the ability to prioritize departmental needs. Candidates must be available Sunday through Friday for a night shift, with flexibility between 10:45 PM–6:45 AM and midnight–8:00 AM; high-volume processing experience and knowledge of commercial deposit or cash processing are assets.

Skills

Bilingual Communication
Client Focus
Accurate Data Entry
Transaction Processing
Problem Resolution
Prioritization
Attention To Detail
Operational Risk Compliance
Customer Service
Critical Thinking
Operational Delivery
Process Improvement
Time Management
Teamwork

Benefits

Bonuses
Flexible Benefits
Coaching And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Account Services
Data Entry
Online Transaction Input
Transaction Processing
Deposit Balancing
Commercial Deposit Processing
Cash Processing
Folio Guidelines
Standard Operating Procedures
Service-Level Agreements
Key Performance Indicators
Operational Risk
Quality Assurance
Client Experience
Bilingual English-French
Parcel Reception
Parcel Preparation
High-Volume Processing
Throughput
Accuracy
Problem Resolution
Prioritization
Coaching
Process Improvement

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