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Added 8 mins ago
W
Pharmacy Assistant
Walmart
Toronto, ON
- Part-time
…to increase the Pharmacist's opportunity to provide patient care. The Pharmacy Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are…
Added 8 mins ago
LC
Grocery Department Manager
Loblaw Companies Limited
Edmonton, AB
- Full-time
Train and develop department associates in customer service, product knowledge, and merchandising
Added 8 mins ago
LC
Sr. Manager, Media Strategy - 12 Month Contract
Loblaw Companies Limited
Montreal, QC
- Full-time
The Senior Manager, Media Strategy – Maxi Business serves as the primary strategic media partner for Maxi and key Quebec-based business stakeholders. This role is responsible for developing…
Added 8 mins ago
Sales and Rental Associate
Stephenson's Rental Services
Cambridge, ON
…It’s important to really listen, respond quickly, and show you care. We want every customer to have a good experience so we do our best to understand what they need and make sure they feel…
Added 8 mins ago
DB
Part Time Bridal Sales
David's Bridal
Langley (District), BC · Langley, BC
- Part-time
…in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in…
Added 8 mins ago
Alterations Specialist
David's Bridal
Langley (District), BC · Langley, BC
…the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer…
Added 8 mins ago
Room Attendant
Days Hospitality Limited Careers
Sudbury, ON · Greater Sudbury, ON
…meet every guest with exceptional service, cleanliness and…
Added 24 mins ago
Art Director
Cozey
Mont-Royal, QC
…casting, and location sourcing that reflect our most aspirational customer personas and keep our brand instantly…
Added 24 mins ago
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PMO Manager Lead
Thales
Ottawa, ON
- Full-time
We have a current vacancy for a PMO Manager Lead to join our Team in Ottawa, Ontario.
Added 39 mins ago
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Hybrid Caretaker
Cleantech Service Group
Port Moody, BC
- $23 CAD / hour
- Part-time
We are seeking a dependable and professionalHybrid Caretaker to join our team. In this dynamic role, you will provide a combination of caretaker and janitorial services, handyman duties,…
Added 39 mins ago
FH
Medical Clinic Receptionist - Burlington
Foundation Health Canada
Burlington, ON
- $18.5 CAD / hour
- Part-time
…committed to providing accessible, high-quality, patient-centred care. Our team brings together family physicians, specialists, and allied healthcare professionals to deliver comprehensive…
Added 39 mins ago
B&
Mechanical Estimator
Black & McDonald Limited
Ottawa, ON
- Full-time
The Mechanical Estimator is located in Ottawa and reports to the Division Manager. Their primary focus is to prepare estimates on mechanical construction projects. In addition, the…
Added 39 mins ago
O
Sr Customer Success Manager - Oracle Health
Oracle
Canada
- $79,900 to $131,300 CAD / year
- Full-time
Orchestrate collaboration with product, services, support, sales, and operations to deliver a cohesive and consistent customer experience.
Added 39 mins ago
LL
Social Media Manager
LEAP Legal Software
Remote, Canada
- $85,000 to $100,000 CAD / year
- Contract
- Remote
LEAP is hiring a Social Media Manager to bring our brand, products, and services to life through compelling social storytelling that builds brand awareness, grows our audience, and drives…
Added 39 mins ago
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Divisional Sales Manager- Southern Ontario
Pandora
Toronto, ON
- Full-time
At Pandora our Divisional Sales Manager (DSM) are responsible for driving revenue and sales performance of a region across all physical channels of distribution, including wholesale concept…
Added 54 mins ago
Sr. Manager, Trade Compliance
L3Harris Technologies
ON · Waterdown, ON
We are seeking a strategic and results-driven Senior Manager, Trade Compliance to lead a team of import and export professionals and oversee the implementation and compliance with…
Added 54 mins ago
RB
Director, Business Marketing – Canada
Royal Bank of Canada
Toronto, ON
- Full-time
…brand positioning into market-relevant Canadian messaging and support global strategic…
Added 54 mins ago
RB
Recoveries Officer
Royal Bank of Canada
Mississauga, ON
- Full-time
Maintain a balance between quality Customer Care and effective negotiation techniques
Added 54 mins ago
RB
Service Specialist, Operations II
Royal Bank of Canada
Toronto, ON
- Full-time
…lines. In addition, incumbent provides analysis, processing, and customer service support for manual, exception-based complex and/or highly specialized Operation’s processes. Incumbent will…
Added 54 mins ago
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Sr. Content Designer
Felix
Remote, Canada
- $110,000 to $140,000 CAD / year
- Full-time
- Remote
Write clear and engaging copy for product experiences, emails, push notifications, and other channels that support patients throughout their journey, including onboarding, ongoing care,…
Added 54 mins ago
FT
Mechanic, Drayton Valley
Fountain Tire
Canada
- Other
At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or…
Added 54 mins ago
CG
District Manager PVI - Alberta
Cook Group
AB
- Full-time
This is an excellent opportunity to join a fast growing, well established medical device industry leader as a District Manager for the Peripheral Intervention and Interventional Radiology…
Added 54 mins ago
A
Bilingual Royal Service Agent (Full-Time)
AccorHotel
Ottawa, ON
- Full-time
Reporting to the Royal Service & Loyalty Manager, responsibilities and essential job functions include but are not limited to the following:
Added 1 hour ago
HA
Medical Aesthetics Account Manager – BC East, Hugel Canada
Hugel Aesthetics
BC · Vancoucer, British Columbia
- Full-time
We are looking for a highly motivated and experienced medical aesthetics Account Manager to join our Canadian sales team. This field-based role is in territory five days a week and is…
Added 1 hour ago
A
Product Guide - Seasonal
ARC'TERYX
Halton Hills, ON
- Part-time
- Temporary
Developing your passions both in and out of the store with the support of the team

RBC

Account Service Representative - Night Shift- EN

Montreal, QC, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Job Description

What is the opportunity?

The Account Service Representative is responsible for processing routine data entry and on-line input of transactions using basic understanding of products and processes. Activities may also be dependent on balancing transactions and deposits as received from clients and branches with emphasis on throughput, accuracy and production.

Night Shift – Midnight to 8:00AM

What will you do?

Follows standard processes as outlined in Folio guidelines policy, process and procedures referring items outside established standards to the Manager.
Processes work volumes and provide consistent service within established benchmarks contributing to the achievement of business SLA/KPI.
Examines all documents for completeness and takes full responsibility for quality and accuracy of day to day responsibilities, tasks and activities ensuring a balanced focus on enhanced client experience.
Understands, accepts, and supports change as it relates to their role and the commitment to client fulfillment.
Exercises due diligence in following operational risk policies, procedures standards and guidelines.
Ensures all authorities for the role are reviewed, understood, and adhered to.
Takes personal accountability for high achievement; actively participates in weekly coaching routines and learning opportunities to improve their individual and team contribution.
Supports a client first mindset through communication and demonstrated positive behaviours

What do you need to succeed?

Must-have

Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs.
Client Focus
Efficient and accurate data entry abilities.
Available to work from Sunday through Friday (maximum of 37h5)
Flexibility to work from 22:45 to 6:45 or midnight to 8:00 AM
Responsible for the reception/preparation of parcels
Ability for problem resolution and to determine quickly the departments’ priorities

Nice-to-have

Ability to work in high volume & strict timeframe deadlines
Knowledgeable of products supported by the team (Commercial Deposit Processing, Cash processing)

What’s in it for you?

We thrive on the challenge to be our best, thinking progressively to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in an agile, collaborative, progressive, and high-performing team
The opportunity to interface with executives from many different parts of the organization

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

0

Employment Type:

Part time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Casual

Pay Type:

Salaried

Posted Date:

2026-05-20

Application Deadline:

2026-11-05

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/span>

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

Process routine data entry and financial transactions, balance transactions and deposits, and prepare parcels while meeting accuracy, throughput, and service benchmarks. Follow established procedures and risk controls, escalate exceptions, and contribute to a positive client experience and continuous learning.

Requirements

English-French bilingualism is required, along with efficient and accurate data entry, client focus, problem-solving, and the ability to prioritize departmental needs. Candidates must be available Sunday through Friday for a night shift, with flexibility between 10:45 PM–6:45 AM and midnight–8:00 AM; high-volume processing experience and knowledge of commercial deposit or cash processing are assets.

Skills

Bilingual Communication
Client Focus
Accurate Data Entry
Transaction Processing
Problem Resolution
Prioritization
Attention To Detail
Operational Risk Compliance
Customer Service
Critical Thinking
Operational Delivery
Process Improvement
Time Management
Teamwork

Benefits

Bonuses
Flexible Benefits
Coaching And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Account Services
Data Entry
Online Transaction Input
Transaction Processing
Deposit Balancing
Commercial Deposit Processing
Cash Processing
Folio Guidelines
Standard Operating Procedures
Service-Level Agreements
Key Performance Indicators
Operational Risk
Quality Assurance
Client Experience
Bilingual English-French
Parcel Reception
Parcel Preparation
High-Volume Processing
Throughput
Accuracy
Problem Resolution
Prioritization
Coaching
Process Improvement

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