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Added 11 mins ago
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Marketing Specialist - Bilingual (FR/EN) (Contract)
Numeris
Toronto, ON
- Contract
Support the Content Manager in the development, production, and distribution of marketing and communications materials, including email campaigns, webinar invites, and newsletters.
Added 11 mins ago
SD
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- Part-time
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- Full-time
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Added 2 hours ago
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Account Service Representative - Night Shift- EN
RBC
Montreal, QC
- Part-time
Follows standard processes as outlined in Folio guidelines policy, process and procedures referring items outside established standards to the Manager.
Added 2 hours ago
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RBC

Account Service Representative - Night Shift- EN

Montreal, QC, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Job Description

What is the opportunity?

The Account Service Representative is responsible for processing routine data entry and on-line input of transactions using basic understanding of products and processes. Activities may also be dependent on balancing transactions and deposits as received from clients and branches with emphasis on throughput, accuracy and production.

Night Shift – Midnight to 8:00AM

What will you do?

Follows standard processes as outlined in Folio guidelines policy, process and procedures referring items outside established standards to the Manager.
Processes work volumes and provide consistent service within established benchmarks contributing to the achievement of business SLA/KPI.
Examines all documents for completeness and takes full responsibility for quality and accuracy of day to day responsibilities, tasks and activities ensuring a balanced focus on enhanced client experience.
Understands, accepts, and supports change as it relates to their role and the commitment to client fulfillment.
Exercises due diligence in following operational risk policies, procedures standards and guidelines.
Ensures all authorities for the role are reviewed, understood, and adhered to.
Takes personal accountability for high achievement; actively participates in weekly coaching routines and learning opportunities to improve their individual and team contribution.
Supports a client first mindset through communication and demonstrated positive behaviours

What do you need to succeed?

Must-have

Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs.
Client Focus
Efficient and accurate data entry abilities.
Available to work from Sunday through Friday (maximum of 37h5)
Flexibility to work from 22:45 to 6:45 or midnight to 8:00 AM
Responsible for the reception/preparation of parcels
Ability for problem resolution and to determine quickly the departments’ priorities

Nice-to-have

Ability to work in high volume & strict timeframe deadlines
Knowledgeable of products supported by the team (Commercial Deposit Processing, Cash processing)

What’s in it for you?

We thrive on the challenge to be our best, thinking progressively to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in an agile, collaborative, progressive, and high-performing team
The opportunity to interface with executives from many different parts of the organization

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

1 PLACE VILLE MARIE:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

0

Employment Type:

Part time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Casual

Pay Type:

Salaried

Posted Date:

2026-05-20

Application Deadline:

2026-11-05

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/span>

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

Process routine data entry and financial transactions, balance transactions and deposits, and prepare parcels while meeting accuracy, throughput, and service benchmarks. Follow established procedures and risk controls, escalate exceptions, and contribute to a positive client experience and continuous learning.

Requirements

English-French bilingualism is required, along with efficient and accurate data entry, client focus, problem-solving, and the ability to prioritize departmental needs. Candidates must be available Sunday through Friday for a night shift, with flexibility between 10:45 PM–6:45 AM and midnight–8:00 AM; high-volume processing experience and knowledge of commercial deposit or cash processing are assets.

Skills

Bilingual Communication
Client Focus
Accurate Data Entry
Transaction Processing
Problem Resolution
Prioritization
Attention To Detail
Operational Risk Compliance
Customer Service
Critical Thinking
Operational Delivery
Process Improvement
Time Management
Teamwork

Benefits

Bonuses
Flexible Benefits
Coaching And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Account Services
Data Entry
Online Transaction Input
Transaction Processing
Deposit Balancing
Commercial Deposit Processing
Cash Processing
Folio Guidelines
Standard Operating Procedures
Service-Level Agreements
Key Performance Indicators
Operational Risk
Quality Assurance
Client Experience
Bilingual English-French
Parcel Reception
Parcel Preparation
High-Volume Processing
Throughput
Accuracy
Problem Resolution
Prioritization
Coaching
Process Improvement

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