Closed listing
Administrative Assistant
- Norfolk, ON, Canada
$35,000.00 - $47,000.00 · Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- $35,000.00 - $47,000.00
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Job Description
What is the opportunity?
The RBC Dominion Securities branch located in Simcoe is looking for an Administrative Assistant to provide administrative support to a high performing Advisory Team.
You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.
What will you do?
- Coordinate and prepare meetings for Advisor with their clients/prospects.
- Provide proactive client service with a focus on problem resolution and attention to details. Liaise with various departments for execution, where necessary.
- Respond to client inquiries (account transactions, requests account documentation, account reporting, etc.).
- Assist the Advisor team with client onboarding.
- Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accounts
- Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.
What do you need to succeed?
Must-have
- Strong Microsoft Office Suite skills, with a proficiency in Excel
- High level of time management and organization skills
- Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
- Exceptional verbal and written communication in English
Nice-to-have
- Completion of the Canadian Investment Regulatory Exam (CIRE)
- Knowledge of RBC Dominion Securities’ systems and procedures
- Experience in the securities industry is an asset
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including flexible benefits, competitive compensation, and may include bonuses, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Opportunity for advancement over time
Job Skills
Customer Service, Data Entry, Data Gathering Analysis, Desktop Tools, Group Problem Solving, Interpersonal Relationships, Knowledge Organization, Teamwork, Time Management, Word Processing SoftwareAdditional Job Details
Address:
2 NORFOLK ST S:NORFOLK COUNTYCity:
Norfolk CountyCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
WEALTH MANAGEMENTJob Type:
RegularPay Type:
SalariedPosted Date:
2026-09-24Application Deadline:
2026-10-08Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.
Pay Range
The expected pay range for this position is:
$35,000.00 - $47,000.00This position includes competitive-based pay, and the overall earning potential is impacted by a variable incentive structure, earning a multiple of salary up to:
0.5xRBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
More about this job
Responsibilities
Coordinate client and prospect meetings, respond to account and documentation inquiries, and provide proactive client service while supporting the Advisor Team. Maintain client accounts and files, assist with onboarding, coordinate with internal departments, and ensure documentation is accurate, timely, and compliant.
Requirements
Requires strong Microsoft Office skills, particularly Excel, excellent time management and organizational abilities, and professional, warm client-service skills. Exceptional written and verbal English communication is required; securities-industry experience, knowledge of RBC Dominion Securities systems, and completion of the Canadian Investment Regulatory Exam are assets.
Skills
- Microsoft Office
- Excel
- Time Management
- Organization
- Client Service
- Verbal Communication
- Written Communication
- Problem Resolution
- Meeting Coordination
- Account Maintenance
- Client Onboarding
- Data Entry
- Data Analysis
- Teamwork
- Interpersonal Relationships
- Word Processing
Benefits
- Flexible Benefits
- Competitive Compensation
- Bonuses
- Commissions
- Stock
- Coaching and Development Opportunities
- Advancement Opportunities
- Training Program
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Finance & Accounting
- Customer Service & Support
Keywords
- Microsoft Office
- Excel
- Client Service
- Administrative Support
- Advisor Team
- Meeting Coordination
- Problem Resolution
- Account Transactions
- Account Documentation
- Account Reporting
- Client Onboarding
- Account Maintenance
- Client Files
- Internal Controls
- Regulatory Requirements
- Securities Industry
- Canadian Investment Regulatory Exam
- RBC Dominion Securities
- Data Entry
- Data Gathering
- Data Analysis
- Desktop Tools
- Group Problem Solving
- Interpersonal Relationships
- Knowledge Organization
- Teamwork
- Time Management
- Word Processing