Find work in Canada.

327,139 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
Senior Technical Program Manager
CNN
Ottawa, ON · Kanata, ON
Full-time
The role reports directly to the Senior Director of Technical Program Management and will be trusted with ambiguous, multi-quarter programs that do not fit neatly inside one function. The…
Added 23 mins ago
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
Full-time
Reporting to the Director, Quality, Patient Safety & Experience, this position collaborates with clinical and corporate leadership to work on initiatives targeting improvements in…
Added 53 mins ago
Associate Director
S M Software Solutions Inc
Toronto, ON
Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 53 mins ago
Associate Director
S M Software Solutions Inc
Toronto, ON
Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 53 mins ago
Associate Director
S M Software Solutions Inc
Toronto, ON
Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 1 hour ago
Underwriting Director
Jobgether
Canada
Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Underwriting Director based in Canada.
Added 1 hour ago
Underwriting Director
Jobgether
Canada
Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Underwriting Director based in Canada.
Added 1 hour ago
Associate Director, Business Risk Management - Toronto, ON
Scotiabank - Global Banking and Markets
Toronto, ON
Full-time
Business Risk Management (BRM) is the 1B team responsible for the effective execution of first-line supervision and oversight of the non-financial risks within GBM businesses in Canada.…
Added 1 hour ago
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 1 hour ago
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 1 hour ago
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 1 hour ago
Manager, Varsity Operations
University of British Columbia
Vancouver, BC · UBCV | War Memorial Gymnasium (MGYM)
$8,087.08 to $12,117.08 CAD / month
Full-time
Added 1 hour ago
Manager, Supply Chain & Innovation
IMAX
Mississauga, ON · Sheridan Park
Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 1 hour ago
Senior Advisor, Procurement
VIA HFR - VIA TGF Inc
Ottawa, ON · Montreal, QC
Under the supervision of the Director, Corporate Procurement, the Senior Advisor, Procurement is responsible for developing and implementing procurement strategies for assigned files and…
Added 1 hour ago
Cybersecurity Governance, Risk & Compliance (GRC) Lead
Kruger Inc.
Montreal, QC
Full-time
This position reports directly to the Director of Cybersecurity, who is responsible for the role's day-to-day leadership, priorities, and performance. The position also maintains a…
Added 2 hours ago
Relationship Manager In Training - Regional Markets (Grande Prairie)
ATB
Grande Prairie, AB
Full-time
Reporting to the Director, this unique rotational program is designed to build the next generation of elite Relationship Managers (RM) for our Regional Markets Team. At ATB, leadership is…
Added 2 hours ago
Relationship Manager, Regional Markets - Grande Prairie
ATB
Grande Prairie, AB
Full-time
Reporting to the Director, the Relationship Manager (RM) works with a team of ATB Business associates and partners and is responsible for increasing and retaining business based on annual…
Added 2 hours ago
Project Engineering Director
Worley
Markham, ON
Full-time
The Engineering Director provides strategic and functional leadership to the engineering organization, establishing the delivery model, governance, technical baseline, and resources…
Added 2 hours ago
Property Maintenance Manager
Kerry's Place Autism Services
Newmarket, ON
$71,214 to $89,037 CAD / year
Full-time
Lead implementation of approved capital projects and major renovations with support from Director, including scope, schedule, budget, risk and quality management.
Added 2 hours ago
LEGAL OFFICER
Trang Tien Plaza
Legal, AB
Full-time
Ensure legal compliance and manage corporate risk across all operations.
Added 2 hours ago
Senior Legal Counsel, Development
VIA HFR - VIA TGF Inc
Ottawa, ON · Montreal, QC · Toronto, ON · Quebec, QC
…of agreements with Indigenous communities and organizations, risk management, and the advancement of project objectives through practical, business-focused legal solutions. The Senior Legal…
Added 2 hours ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The ESA reports to the Associate Director, Enrolment Services. The ESA works closely with AESAs, other ESAs and academic and student affairs professionals at the University, including other…
Added 2 hours ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The ESA reports to the Associate Director, Enrolment Services. The ESA works closely with AESAs, other ESAs and academic and student affairs professionals at the University, including other…
Added 2 hours ago
Financial Analyst
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
…Scholarship Program. With the general direction from Associated Director, Student Financial Support (SFS) and Program Director, Mastercard Foundation (MCF), the role is responsible for…
Added 2 hours ago
Senior Director, Data Center Facilities Development
Oracle
Canada
$193,600 to $414,400 USD / year
Full-time
…Oracle’s global data center portfolio. We are seeking a Senior Director of Data Center Development to provide strategic leadership and organizational oversight for the design of…

RBC

Analyst, CST - Client Shared Services

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

What is the opportunity?
The Analyst of the Client Success Team, Relationship Management, serves as support for the Director of Client Success and a point of contact between RBC Capital Markets businesses and clients. This role involves close collaboration with multiple functional partners to enhance client satisfaction, retention and growth.

Responsible for supporting a best-in-class client experience through all phases of the client lifecycle focusing on the Global Investment Banking, Corporate Banking, and Securitization businesses.
This role will be responsible for all aspects of pre and post onboarding, providing a professional, attentive, and accurate service to clients and internal business partners, leveraging extensive knowledge of both the client onboarding process and Capital Markets operations.
Responsible for active pipeline management measured against deal date adherence and escalated when at risk.
Support implementation of a robust client pre and post care experience that can anticipate and quickly react to the consistent challenges that global regulatory changes present to RBC and its clients, and contribute to a continuous relationship management model creating a differentiating service from our peers

What will you do?
Key Responsibilities
Relationship management:

Ensure end-to-end client satisfaction is attained throughout the pre and post onboarding lifecycle while acting as the primary point of contact for RBC business partners
Where required build and maintain strong relationships with clients by educating and guiding them through the RBC onboarding process
Coordinate outreach for client documentation updates and ensure client contact is minimized with maximum effect, transparency, and any necessary escalations are performed in an accurate and timely manner

E2E client case management:

Act as a central point of contact for RBC Capital Markets business partners and internal functional teams. Escalating as needed to ensure deadlines are met.
Coordinate and oversee E2E onboarding, and enforce service level expectations across functional partners responsible for performing activities pertinent to client onboarding
Build and maintain strong relationships with functional partners in Sales, Operations and Enterprise Partners
Utilize CLM tool and ecosystem for all onboarding related activities (e.g. status updates and document repository)
Assume ownership and accountability for the resolution of complex issues and concerns relating to client onboarding and client documentation updates

What do you need to succeed?

Bachelor’s Degree or equivalent/similar
Some onboarding experience preferred or experience in a related role (KYC, operations, regulations, credit risk)
Basic understanding of Capital Markets
Proficient in MS Excel and experience with CRM systems or onboarding platforms
Excellent communication skills, both written and verbal
Proactive team player, self-motivated with strong organizational and time management skills (able to prioritize to meet the face paced demands of the capital markets business).
Strong sense of accountability and ownership over "client experience" and end-to-end client on-boarding processes.
Ability to successfully navigate a complex infrastructure that involves numerous groups and individuals
Understanding of change management to support the evolving nature of change related to business and regulator requirements as applicable.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Opportunities to build close relationships with clients

Job Skills

Auditing, Audits Compliance, Communication, Data Gathering Analysis, Detail-Oriented, Financial Regulation, Internal Controls, Organizational Governance, Process Management, Quality Orientation

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-29

Application Deadline:

2026-10-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The analyst will serve as the primary point of contact for RBC Capital Markets business partners, managing the end-to-end client onboarding lifecycle. They are responsible for ensuring client satisfaction, maintaining documentation, and coordinating with functional teams to meet regulatory and business requirements.

Requirements

Candidates should possess a Bachelor's degree or equivalent and have experience in onboarding, KYC, operations, or credit risk. Proficiency in MS Excel and CRM systems is required, along with strong organizational skills and an understanding of capital markets.

Skills

Relationship management
Client onboarding
Capital markets
KYC
Operations
Regulatory compliance
Credit risk
MS Excel
CRM systems
Communication
Time management
Change management
Pipeline management
Data analysis
Problem solving

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock

Visa sponsorship

Not detected in the job text

Keywords

Client Shared Services
Relationship Management
Capital Markets
Client Onboarding
KYC
Regulatory Changes
Pipeline Management
CRM
MS Excel
Investment Banking
Corporate Banking
Securitization
Change Management
Operations
Credit Risk
Client Lifecycle
Documentation
Functional Partners
Service Level Expectations
Accountability

Report this job