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Added 8 mins ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
…materials by running/programming machines to perform the proper operations and by reading and interpreting…
Added 8 mins ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
…materials by running/programming machines to perform the proper operations and by reading and interpreting…
Added 1 hour ago
Senior Financial Analyst, Capital & IT, Finance Services
University of Calgary
Calgary, AB
Full-time
Finance Services under the AVP Planning & Performance is currently seeking a Full-time Regular Senior Financial Analyst, Capital & IT Reporting.
Added 1 hour ago
Business Analyst – Senior - RQ11684
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, system analysis and design, data discovery and profiling, healthcare-related public sector projects,…
Added 1 hour ago
Business Analyst – Senior - RQ11684
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, system analysis and design, data discovery and profiling, healthcare-related public sector projects,…
Added 1 hour ago
Business Analyst – Senior - RQ11684
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, system analysis and design, data discovery and profiling, healthcare-related public sector projects,…
Added 2 hours ago
Network Systems Analyst (Temporary)
City of Penticton
Penticton, BC
Temporary
Reporting to the IT Supervisor, Security & Operations, the Network Systems Analyst role supports the stable operation of the in-house computer network. This includes planning, designing,…
Added 2 hours ago
Sr. Analyst, Capital Markets & Treasury
Brookfield
Toronto, ON
Full-time
The Senior Analyst owns the day-to-day execution of the Cash and Risk Management functions of the Treasury group within the Private Equity platform. The ideal candidate is a self-directed…
Added 3 hours ago
Cloud Operations Analyst - Operate
Deloitte
Toronto, ON
Full-time
Join the HIMS Cloud Operations team and gain practical experience supporting enterprise cloud and hybrid infrastructure. In this role, you will work alongside experienced engineers and…
Added 3 hours ago
Thermal & Structural Analyst
Pratt & Whitney
Mississauga, ON
Full-time
…goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the…
Added 3 hours ago
Financial Analyst
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The Financial Analyst role is responsible for providing financial analysis for Mastercard Foundation (MCF) Scholarship Program. With the general direction from Associated Director, Student…
Added 3 hours ago
Salesforce Business Analyst II
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The Business Analyst II leads the assessment of client needs in an effort to align business initiatives with information technology solutions, primarily for the ongoing support for UBC s…
Added 3 hours ago
Senior Financial Analyst, Regulatory Reporting
Robert Half
Toronto, ON
$40 to $50 CAD / hour
Contract
Our client, a well-established Canadian financial services organization, is seeking a Senior Financial Analyst, Regulatory Reporting to join their Finance team on a 12-month contract basis.
Added 4 hours ago
Coordinateur(trice) d'inventaire/Inventory Coordinator
Ryder Supply Chain Solutions
Longueuil, QC · CAN - Longueuil QC
Full-time
…rapide, où vos compétences analytiques, votre connaissance des opérations et votre sens de l'initiative auront un impact direct sur la performance de…
Added 4 hours ago
Financial Analyst
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
$7,158.42 to $10,292.25 CAD / month
Full-time
The Financial Analyst role is responsible for providing financial analysis for Mastercard Foundation (MCF) Scholarship Program. With the general direction from Associated Director, Student…
Added 4 hours ago
Beverage Quality Analyst - Temp
Molson Coors
Chilliwack, BC
Temporary
In the role of Temporary Beverage Quality Control Analyst at our Chilliwack Brewery you will perform monitoring, training and expert problem-solving related to the maintenance of quality…
Added 4 hours ago
Business Analyst
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Vancouver, BC · Greater Vancouver Metropolitan Area
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The Business Analyst will support the planning, implementation, enhancement, integration, and operational delivery of the Homeless Individuals and Families Information System (HIFIS).…
Added 4 hours ago
Senior Analyst, Events Operations
Walmart Canada
Mississauga, ON
Full-time
Position Summary...The Senior Analyst, Event Operations supports the planning and successful execution of large-scale, high-profile Walmart Canada events and business initiatives. Reporting…
Added 5 hours ago
Kubernetes Reliability Engineer
Roche
Mississauga, ON · Canada Pharma Campus
Full-time
…this role, you will apply software engineering principles to operations to build and run massively distributed, fault-tolerant systems, focusing heavily on automation, security, and…
Added 5 hours ago
Analyst, CST - Client Shared Services
RBC
Toronto, ON
Full-time
The Analyst of the Client Success Team, Relationship Management, serves as support for the Director of Client Success and a point of contact between RBC Capital Markets businesses and…
Added 5 hours ago
Senior Business Analyst
Symbiotic Digital
Toronto, ON · Willowdale East (Newtonbrook), Ontario
Contract
We are seeking a highly experienced Senior Business Analyst
Added 5 hours ago
Sr. Analyst, Capital Markets & Treasury
Brookfield Asset Management
Toronto, ON · Brookfield Place
Full-time
The Senior Analyst owns the day-to-day execution of the Cash and Risk Management functions of the Treasury group within the Private Equity platform. The ideal candidate is a self-directed…
Added 5 hours ago
Analyst, Store Accounting (Maternity leave replacement)
Alimentation Couche-Tard
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Full-time
…within the Operational Accounting team, the Store Accounting Analyst will provide an accounting service to the stores under his responsibility while analyzing what concerns the merchandise…
Added 5 hours ago
Junior Settlements Data Analyst
Nexus Energy
Toronto, ON
Contract
In this role, you will support settlement operations, reporting, and data analysis functions critical to the business. You will work cross-functionally with the Trading, Data & IT, and…
Added 5 hours ago
Senior Financial Analyst
Randstad Canada
Toronto, ON
Contract
We are seeking a detail-oriented and strategic Senior Financial Analyst to join our finance team on a 6-month contract with the possibility of extension. This role is hybrid in office 3…

RBC

Analyst, CST - Client Shared Services

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 13, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

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Original job description

Job Description

What is the opportunity?
The Analyst of the Client Success Team, Relationship Management, serves as support for the Director of Client Success and a point of contact between RBC Capital Markets businesses and clients. This role involves close collaboration with multiple functional partners to enhance client satisfaction, retention and growth.

Responsible for supporting a best-in-class client experience through all phases of the client lifecycle focusing on the Global Investment Banking, Corporate Banking, and Securitization businesses.
This role will be responsible for all aspects of pre and post onboarding, providing a professional, attentive, and accurate service to clients and internal business partners, leveraging extensive knowledge of both the client onboarding process and Capital Markets operations.
Responsible for active pipeline management measured against deal date adherence and escalated when at risk.
Support implementation of a robust client pre and post care experience that can anticipate and quickly react to the consistent challenges that global regulatory changes present to RBC and its clients, and contribute to a continuous relationship management model creating a differentiating service from our peers

What will you do?
Key Responsibilities
Relationship management:

Ensure end-to-end client satisfaction is attained throughout the pre and post onboarding lifecycle while acting as the primary point of contact for RBC business partners
Where required build and maintain strong relationships with clients by educating and guiding them through the RBC onboarding process
Coordinate outreach for client documentation updates and ensure client contact is minimized with maximum effect, transparency, and any necessary escalations are performed in an accurate and timely manner

E2E client case management:

Act as a central point of contact for RBC Capital Markets business partners and internal functional teams. Escalating as needed to ensure deadlines are met.
Coordinate and oversee E2E onboarding, and enforce service level expectations across functional partners responsible for performing activities pertinent to client onboarding
Build and maintain strong relationships with functional partners in Sales, Operations and Enterprise Partners
Utilize CLM tool and ecosystem for all onboarding related activities (e.g. status updates and document repository)
Assume ownership and accountability for the resolution of complex issues and concerns relating to client onboarding and client documentation updates

What do you need to succeed?

Bachelor’s Degree or equivalent/similar
Some onboarding experience preferred or experience in a related role (KYC, operations, regulations, credit risk)
Basic understanding of Capital Markets
Proficient in MS Excel and experience with CRM systems or onboarding platforms
Excellent communication skills, both written and verbal
Proactive team player, self-motivated with strong organizational and time management skills (able to prioritize to meet the face paced demands of the capital markets business).
Strong sense of accountability and ownership over "client experience" and end-to-end client on-boarding processes.
Ability to successfully navigate a complex infrastructure that involves numerous groups and individuals
Understanding of change management to support the evolving nature of change related to business and regulator requirements as applicable.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Opportunities to build close relationships with clients

Job Skills

Auditing, Audits Compliance, Communication, Data Gathering Analysis, Detail-Oriented, Financial Regulation, Internal Controls, Organizational Governance, Process Management, Quality Orientation

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-29

Application Deadline:

2026-10-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The analyst will serve as the primary point of contact for RBC Capital Markets business partners, managing the end-to-end client onboarding lifecycle. They are responsible for ensuring client satisfaction, maintaining documentation, and coordinating with functional teams to meet regulatory and business requirements.

Requirements

Candidates should possess a Bachelor's degree or equivalent and have experience in onboarding, KYC, operations, or credit risk. Proficiency in MS Excel and CRM systems is required, along with strong organizational skills and an understanding of capital markets.

Skills

Relationship management
Client onboarding
Capital markets
KYC
Operations
Regulatory compliance
Credit risk
MS Excel
CRM systems
Communication
Time management
Change management
Pipeline management
Data analysis
Problem solving

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock

Visa sponsorship

Not detected in the job text

Keywords

Client Shared Services
Relationship Management
Capital Markets
Client Onboarding
KYC
Regulatory Changes
Pipeline Management
CRM
MS Excel
Investment Banking
Corporate Banking
Securitization
Change Management
Operations
Credit Risk
Client Lifecycle
Documentation
Functional Partners
Service Level Expectations
Accountability

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