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Olive Garden, Waterloo - Service Manager
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As a Manager, Wholesale Financial Control, you will be part of the Global Markets Finance team, covering RBC's Central Funding Group. This role creates a collaborative environment with…
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RBC

Assistant Branch Manager

Surrey, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description

What is the opportunity?

As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team objectives. You coach your team to increase skills and capabilities to maximize sales and referral opportunities, enable digital education and usage, and promote problem resolution at first point of contact. Sharing common goals, purpose, vision, and values with RBC partners, you build relationships and encourage collaboration across all roles. Further, you support the ongoing development of your team through consistent sales routines to ensure a high level of employee capability and engagement.

What will you do?

· Ensure high employee engagement through talent management, development and career planning

· Deliver results through strong sales management routines and coaching ability

· Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team

· Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience

· Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage

· Leverage partners to establish both internal and external working relationships to support business objectives

· Address local community needs through appropriate recruitment and management practices

What do you need to succeed?

Must-have

· Minimum of 2 years’ experience in a people management/coaching role within the financial industry

· Strong understanding of Operational Effectiveness

· Proven success in business growth, as well as establishing community and client relationships

· At least 2 years of licensed mutual fund sales experience within the last 3 years

· Mutual Funds accreditation (IFIC or CSC)

· Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write the exam within 4 months of start date

Nice-to-have

· Experience in both business and personal banking

· Strong understanding of sales management routines and ability to lead the team to action

· Post-secondary diploma/degree, ideally in commerce, business administration, or related experience

· Entrepreneurial mindset, with the ability to seek out and develop new business

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

· A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation

· Leaders who support your development through coaching and managing opportunities

· A world-class training program in financial services

· A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

Job Skills

Advice Based Solutions, Building Talent, Client Discovery, Critical Thinking, Data Analysis, Digital Literacy, Inspiring, Long Term Planning

Additional Job Details

Address:

13681 72 AVE:SURREY

City:

Surrey

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-30

Application Deadline:

2026-11-12

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Assistant Branch Manager motivates and coaches a high-performing team of Advisors to achieve sales objectives and deliver superior client experiences. They are responsible for talent management, operational effectiveness, and fostering collaboration across internal and external partnerships.

Requirements

Candidates must have at least 2 years of people management experience in the financial industry and 2 years of licensed mutual fund sales experience. A Mutual Funds accreditation (IFIC or CSC) and completion of a branch management exam are required.

Skills

People management
Coaching
Sales management
Operational effectiveness
Business growth
Mutual fund sales
Digital enablement
Problem resolution
Talent management
Career planning
Advice based solutions
Building talent
Client discovery
Critical thinking
Data analysis

Benefits

Performance based bonuses
Flexible benefits
Competitive compensation
Coaching and managing opportunities
World-class training program

Visa sponsorship

Not detected in the job text

Keywords

Assistant Branch Manager
Financial Industry
People Management
Coaching
Sales Management
Operational Effectiveness
Mutual Funds
IFIC
CSC
BCO
CSI
Business Banking
Personal Banking
Digital Enablement
Client Experience
Talent Management
Recruitment
Advice Based Solutions
Building Talent
Client Discovery
Critical Thinking
Data Analysis
Digital Literacy
Long Term Planning
RBC
Personal & Commercial Banking

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