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Added 4 mins ago
B&
Seasonal Retail Sales Associate-OSHAWA CENTRE
Bath & Body Works
Oshawa, ON
- $18.95 USD / hour
- Part-time
…your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every…
Added 4 mins ago
RH
Lead Generation Representative
RPM Home Services
Calgary, AB
- Full-time
Previous experience in customer service, promotions, or direct sales is an asset
Added 4 mins ago
NM
Parts Lead
Nelson Motors and Equipment
Estevan, SK
- Full-time
As a Parts Lead, you will support customers, technicians, and internal teams with accurate parts service while helping coordinate daily workflow, inventory processes, ordering, returns,…
Added 4 mins ago
MT
Senior Broker
Midland Transport
Dorval, QC
- Full-time
…strategies to drive value in terms of financial outcomes and customer facing outcomes. Leads all aspects of customer orders, pricing, contracts an execution. They are timely, self-led and…
Added 19 mins ago
E
Enterprise Network Architect
evertz.io
Burlington, ON
- Internship
We're looking for a Enterprise Network Architect to join our customer-facing solutions team. This is not a back-office design role - you'll work directly with customers (broadcasters, media…
Added 19 mins ago
EM
Automotive Detailer - Full Time - Thunder Bay
Enterprise Mobility
Thunder Bay, ON
- $19.35 CAD / hour
- Full-time
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…
Added 19 mins ago
TS
LC Associate CONV - Associé(e), centre logistique (LC)
TD SYNNEX Canada ULC
Richmond, BC
- Full-time
…received and/or shipped out of the company with the established Service Level Agreements (SLA) set by the department. AAssists in other areas of logistics duties as assigned by lead hand,…
Added 19 mins ago
I
Lead Field Service Technician
Intelligrated
Calgary, AB
- Full-time
As a Lead Field Service Technician here at Intelligrated, you will have the opportunity to lead and manage a team of field service technicians, providing technical guidance and support.…
Added 19 mins ago
R(
Store Manager - Smart Centres Woodstock
Reitmans (Canada) Ltée/Ltd
Woodstock, ON
- Full-time
Omni-Channel: Maximize sales and customer service by integrating omnichannel solutions.
Added 19 mins ago
Retail Temporary Sales Associate , Sandro, McArthurGlen Designer Outlet
SMCP NORTH AMERICA (US, CANADA)
Richmond, BC
1+ years of customer service or retail experience, preferably in a fashion-forward environment.
Added 33 mins ago
NC
Return Agent - Full Time - Winnipeg Airport
National Car Rental
Winnipeg, MB
- Full-time
Effectively resolve all customer service issues.
Added 34 mins ago
Customer Experience Manager
Laura Canada
Kelowna, BC
As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping…
Added 34 mins ago
Assistant Manager, Reconciliation Operations (GWO)
Scotiabank
Toronto, ON
Customer Experience and Leadership – Lead a customer-focused team and provide direction to deliver best-in-class service by:
Added 48 mins ago
MM
Executive, Inside Sales
MSC Mediterranean Shipping Company
Mississauga, ON
- $75,000 to $84,000 CAD / year
- Full-time
Provide outstanding customer service to clients over the phone or by email in a timely manner. (i.e.: follow-ups, updates, and announcements).
Added 48 mins ago
A
Modern Workplace and Cross Functional Services Portfolio Lead
Avanade
Toronto, ON
- Full-time
…management, growth, and continuous improvement of Modern Workplace Service portfolio and cross functional offerings within Avanade’s Global Shared…
Added 48 mins ago
NG
Data Center Technician Toronto
nesevo Group
Toronto, ON
- Part-time
Partner and lead efforts/projects in the deployment, maintenance, and support of data center infrastructure.
Added 1 hour ago
WC
(CAN) OMNI Assistant Manager
Walmart Canada
Slave Lake, AB
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 1 hour ago
WC
(CAN) Customer Service Manager
Walmart Canada
Cold Lake, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
WC
(CAN) Front End Assistant Manager
Walmart Canada
Slave Lake, AB
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 1 hour ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Dauphin, MB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
NP
Team Lead, Warehouse - Table Rock Complex
Niagara Parks Commission
Niagara Falls, ON
- Full-time
Strong interpersonal, communication and customer service skills.
Added 1 hour ago
WC
(CAN) Produce Team Lead
Walmart Canada
Red Deer, AB
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 1 hour ago
T
DCO
TEKsystems
Burnaby, BC
- $65,000 to $75,000 CAD / year
- Full-time
…and supervision Ensure timely resolution and/or escalation of customer issues Ensure physical and remote security policies and procedures are being strictly followed Create trouble tickets,…
Added 1 hour ago
LP
Revenue Coordinator - Elmhurst, Illinois
LAZ Parking
Burlington, ON
- $26 to $28 USD / hour
- Full-time
Strong customer and/or client service experience.
Added 1 hour ago
WC
(CAN) Customer Service Manager
Walmart Canada
Kamloops, BC
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…

RBC

Assistant Branch Manager

Pointe-Claire, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 17, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales objectives. You coach your team to increase skills and capabilities to maximize sales and referral opportunities, enable digital education and usage, and promote problem resolution at first point of contact. Sharing common goals, purpose, vision, and values with RBC partners, you build relationships and encourage collaboration across all roles. Further, you support the ongoing development of your team through consistent sales routines to ensure a high level of employee capability and engagement.

What will you do?

Ensure high employee engagement through talent management, development and career planning

Deliver results through strong sales management routines and coaching ability

Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team

Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience

Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage

Leverage partners to establish both internal and external working relationships to support business objectives

Address local community needs through appropriate recruitment and management practices

What do you need to succeed?

Must-have

Minimum of 2 years’ experience in a people management/coaching role within the financial industry

Proven success in business growth, as well as establishing community and client relationships

At least 2 years of licensed mutual fund sales experience within the last 3 years

Mutual Funds accreditation (IFIC or CSC)

Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI, or ability to write the exam within 4 months of start date

Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice-to-have

Experience in both business and personal banking

Strong understanding of sales management routines and ability to lead the team to action

Post-secondary diploma/degree, ideally in commerce, business administration, or related experience

Entrepreneurial mindset, with the ability to seek out and develop new business

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation

Leaders who support your development through coaching and managing opportunities

A world-class training program in financial services

A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Skills

Advice Based Solutions, Building Talent, Client Discovery, Critical Thinking, Data Analysis, Digital Literacy, Inspiring, Long Term Planning

Additional Job Details

Address:

610 BOUL ST JEAN:POINTE-CLAIRE

City:

Pointe-Claire

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-03

Application Deadline:

2026-11-17

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Assistant Branch Manager motivates and coaches a team of advisors to achieve sales objectives and maximize referral opportunities. They also ensure operational effectiveness, manage talent development, and foster strong client relationships within the community.

Requirements

Candidates must have at least 2 years of people management experience in the financial industry and 2 years of licensed mutual fund sales experience. A Mutual Funds accreditation (IFIC or CSC) is required, along with the ability to obtain branch management certification.

Skills

People management
Coaching
Sales management
Business growth
Mutual fund sales
Digital enablement
Problem resolution
Talent development
Operational effectiveness
Advice based solutions
Building talent
Client discovery
Critical thinking
Data analysis
Digital literacy

Benefits

Performance based bonuses
Flexible benefits
Competitive compensation
Training program

Visa sponsorship

Not detected in the job text

Keywords

Assistant Branch Manager
Financial Industry
Mutual Funds
IFIC
CSC
BCO
Sales Management
Coaching
Talent Management
Business Banking
Personal Banking
Client Experience
Digital Enablement
Multichannel Usage
Business Growth
Community Management
Recruitment
Performance Management
Financial Services
Commerce
Business Administration
Entrepreneurial Mindset
Total Rewards Program
Client Advice
Problem Resolution

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