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Added 2 mins ago
RU
Shift Manager
Ricoh USA, Inc.
Toronto, ON
- Full-time
Achieves customer satisfaction by meeting the set goals of labor commitment and over-achieving Focus Four percentages for the shift.
Added 2 mins ago
ES
Analyste d’affaires - Business Analyst - Montréal
Equans Services Canada & US
Montreal, QC
- Full-time
Reporting to the Commercial Finance Manager, the analyst will provide financial and operational analysis for a portfolio of complex operational contracts across Canada and the US. The role…
Added 2 mins ago
CL
Service Coordinator (Temporary position)
Comairco, LLC
Laval, QC
- Full-time
Reporting to the Assistant Service Manager, the Service Coordinator will be responsible for:
Added 2 mins ago
S
Technical Program Manager
Sanmina
Ottawa, ON
- Full-time
We are looking for an experienced Technical Program Manager to join the multidisciplinary development team to support the design, development and transfer to manufacturing of advanced…
Added 2 mins ago
S
Technical Program Manager
Sanmina
Ottawa, ON
- Full-time
…families. We are looking for an experienced Technical Program Manager, with a strong multidisciplinary background in product design and development projects, of advanced…
Added 2 mins ago
R
Community Associate
Regus
Ottawa, ON
- Full-time
A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)
Added 2 mins ago
TU
Sales Attendant (Year-Round)
The University of British Columbia
Kelowna, BC
- $3,470 CAD / month
- Full-time
Under the direction of the Food Services Manager, the Sale Attendant provides exceptional customer service to all clients of UBCO Food Services. This could include serving customers, taking…
Added 2 mins ago
TH
SUPERVISEUR 42/78/30
The Home Depot Canada
Lethbridge, AB
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 2 mins ago
TH
Department Supervisor Full-Time - 7170 Lethbridge
The Home Depot Canada
Lethbridge, AB
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 2 mins ago
DH
Housekeeping Manager
Delta Hotels and Resorts®
Sault Ste. Marie, ON
- Full-time
High school diploma or GED; 2 years experience in the housekeeping or related professional area.
Added 2 mins ago
BS
R&D Prototyping III / Prototypage R-D III
Boston Scientific
Montreal, QC
- Full-time
…material requirements, in collaboration with the prototyping manager and electrical…
Added 2 mins ago
LH
Program Support Worker
Lookout Housing and Health
Surrey, BC
- Internship
The Program Support Worker reports to the Program Manager or designate and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following…
Added 2 mins ago
AU
Security Guard - Full Time
Allied Universal
Hamilton, ON
- $18 CAD / hour
- Full-time
…security services. This role is ideal for individuals with strong customer service skills, a professional demeanor, and willing to work with a dynamic…
Added 2 mins ago
FC
Ops Agent Admin
FedEx Canada
Winnipeg, MB
- Full-time
Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.
Added 2 mins ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
…connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay…
Added 3 mins ago
Pharmacist
CareRx
Burnaby, BC
CareRx is looking for a Pharmacist to join our Burnaby team. Under the general direction of the designated Pharmacy Manager, the Pharmacist is responsible for ensuring that all…
Added 3 mins ago
TA
Customer Accounts Advisor-Part Time
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Red Deer, AB
- Part-time
Assist the Customer Accounts Manager in setting and achieving daily, weekly and monthly revenue and renewal goals.
Added 17 mins ago
G
Client Solutions Manager
Gallagher
Calgary, AB
- Temporary
We are seeking a highly motivated Commercial Lines Account Manager with a minimum of 3 years of experience and demonstrated expertise in Construction and Contractor risks to support a…
Added 17 mins ago
FH
Business Support Assistant
Fraser Health
Surrey, BC
- Full-time
Bring your positive energy and commitment to excellent customer service to this dynamic and rewarding role, where you’ll have the opportunity to make a meaningful contribution while…
Added 17 mins ago
W
(CAN) Asset Protection Associate
Walmart
Toronto, ON
- Part-time
…helps protect people, merchandise, and the overall shopping…
Added 17 mins ago
W
Pharmacy Assistant Central Fill
Walmart
Surrey, BC
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 17 mins ago
GG
Strategic A&E Consultant Manager – Canada
Gallagher Group
Canada
- Full-time
As Strategic A&E Consultant Manager, you'll strengthen Gallagher Security's position within the Canadian architecture, engineering, and security consultant community. Given the bilingual…
Added 17 mins ago
TP
Logistic Coordinator
TOPPAN Packaging Americas
Terrebonne, QC
- Full-time
Vous avez de l’expérience dans la coordination d’activités liées à la logistique, à l’expédition, à la réception, à l’inventaire ou à la chaîne d’approvisionnement.
Added 32 mins ago
RJ
Senior Manager, Marketing Intelligence and Effectiveness
Raymond James Ltd.
Toronto, ON
- Full-time
We are seeking a dynamic individual with an entrepreneurial mindset to join our marketing team as the Senior Manager, Marketing Intelligence Insights and Analytics. You will play a leading…
Added 32 mins ago
D
Gérant de territoire / Ventes techniques et service sur le terrain.
Diversey
Quebec, QC
- Full-time
The Territory Manager / Technical Sales & Field Service will be responsible for providing service and developing sales in Quebec City and surrounding areas (West of Quebec City,…

RBC

Assistant Branch Operations Manager

Ottawa, ON, Canada

$55,000.00 - $65,000.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $55,000.00 - $65,000.00
Job type: Full-time
Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Description

What is the opportunity?

The RBC Dominion Securities Management team located in Ottawa Little Italy is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Assistant Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.

What will you do?

Instrumental in managing the daily administrative operations of the branch including: approval of
incoming and outgoing daily transactions, verify and action request submitted by sales support
staff, verify documentation and approve account openings, etc.
Assist with training new branch support staff and coordinate ongoing training initiatives for
existing branch staff.
Ensure compliance and internal control requirements are met.
Branch technology access, setup, and troubleshooting

What do you need to succeed?

Must-have

Meticulous attention to detail and excellent time management skills
Exceptional written and verbal communication skills
A professional approach to all situations to create a positive working environment
Ability to complete duties independently seeking out own answers and solutions

Nice-to-have

Canadian Investment Regulatory Exam, CIRE
Knowledge of RBC Dominion Securities’ systems and procedures, an asset
Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services

Job Skills

Conflict Management, Customer Service, Customer Service Administration, Customer Service Management, Interpersonal Relationship Management, Online Customer Support, Oral Communications, Problem Management, Service Request Management, Time Management

Additional Job Details

Address:

333 PRESTON ST:OTTAWA

City:

Ottawa

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-11

Application Deadline:

2026-11-12

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$55,000.00 - $65,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay range for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Assistant Branch Operations Manager oversees daily administrative operations, including transaction approvals, account openings, and facility management. They also provide leadership by training staff, ensuring compliance with internal controls, and supporting the Branch Management Team.

Requirements

Candidates should possess excellent time management, communication skills, and a meticulous attention to detail. Experience in the securities industry and knowledge of RBC Dominion Securities' systems are considered assets.

Skills

Conflict management
Customer service
Customer service management
Online customer support
Oral communications
Problem management
Service request management
Time management
Attention to detail
Written communication
Compliance
Administrative operations
Facility management

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Coaching and development opportunities
Training program

Visa sponsorship

Not detected in the job text

Keywords

Branch Operations
Wealth Management
Compliance
Administrative Support
Transaction Approval
Account Opening
Facility Management
Canadian Investment Regulatory Exam
CIRE
Securities Industry
RBC Dominion Securities
Leadership
Training
Internal Controls
Financial Services
Total Rewards Program
Client Service

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