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RBC

Associate

Halifax, NS, Canada

Job type: Full-time
Apply by: Oct 8, 2026
Experience: 1-3 years’ experience in payment process / onboarding role experience working at a financial institution and delivering seamless digital experience
Posting language: English
Posted: Sep 24, 2026

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Original job description

Job Description

What is the opportunity?

Global payments processing and servicing for cash accounts across all payment rails and product types while maintaining operational excellence and enabling business growth.
Client Service Operations will focus on establishing product vision, strategy and roadmap for the newly established Cash Management business in RBC US as well as support with Payment & Settlement services across Capital Markets.
Payment & Settlement Services is responsible for working with the Cash Management journey owners to establish a client service model that is digitally driven to provide seamless client interaction with RBC systems and staff
This role will define, prioritize and implement client fulfillment, maintenance and service models and processes. CORE integration and liquidity models for the US cash management to deliver client backed digital first solutions.
The Operations team is committed to offer support to our clients and to reimagine how payments will evolve to move their money in a convenient and secure manner while remaining compliant with payment regulations.
The role requires cross-functional collaboration with Client Oversight, Product, Engineering, and our GTM teams. Additionally, you will be responsible for providing day-to-day operational support to our clients.

What will you do?

Monitor daily payment transactions – including but not limited to both FX, Wire and ACH
Resolve processing exceptions - Responsible for payment Investigations for both FX, Wire and ACH including but not limited to request for authorization, ACH Recalls, ACH Reversals, and Trace Requests.
Monitor exposure limits for ACH Originators, including acting as a liaison between our Client and Credit Risk teams.
Performing reconciliation, identify discrepancies, and perform corrective actions
Working directly with clients to resolve issues; gathering customer needs and working with the product team and account managers to resolve them
Collaborate to create an end-to-end journey strategy from inception, and determine business value to be created

What do you need to succeed?

1-3 years’ experience in payment process / onboarding role experience working at a financial institution and delivering seamless digital experience
Experience in managing Cash Management /Treasury product implementations, host to host/API solutions (file formats/connectivity protocols such as SWIFT FileAct, SFTP)
Experience in implementing account statement formats (MT/CAMT/BAI2) over SWIFT and host to host delivery channels
Strong understanding of Cash Management Products such as Wire, ACH, RTP, Check
Familiar with the Nacha rules and regulations
Accredited ACH Professional (AAP) Certification preferred but not required

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Opportunities to build close relationships with clients
Access to a variety of job opportunities across business and geographies

Job Skills

Active Learning, Adaptability, Business, Cash Management, Cross-Functional Teamwork, Customer Service, Decision Making, Driven, Interpersonal Relationship Management, Operational Delivery, Operations Support, Payment Handling, Process Improvements, Time Management

Additional Job Details

Address:

1597 BEDFORD HWY:HALIFAX

City:

Halifax

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-24

Application Deadline:

2026-10-08

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/span>

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

Monitor payment transactions, investigate and resolve processing exceptions, reconcile discrepancies, and support clients with day-to-day payment issues. Collaborate with clients and internal teams to develop and implement digital-first cash management, fulfillment, maintenance, and service models.

Requirements

Requires 1–3 years of experience in payment processing or onboarding, preferably at a financial institution, and experience with cash management or treasury implementations and digital payment connectivity. Candidates should understand cash management products, account statement formats, SWIFT or host-to-host delivery, and Nacha rules; AAP certification is preferred but not required.

Skills

Cash Management
Payment Processing
Payment Investigations
Wire Transfers
ACH
Foreign Exchange
Reconciliation
Client Service
Operational Support
Payment Regulations
SWIFT FileAct
SFTP
MT/CAMT/BAI2
Nacha Rules
Cross-Functional Collaboration

Benefits

Bonuses
Flexible Benefits
Competitive Compensation
Commissions
Stock

Visa sponsorship

Not detected in the job text

Keywords

Cash Management
Payment Processing
Payment And Settlement Services
Foreign Exchange
Wire Transfers
ACH
RTP
Checks
Payment Investigations
ACH Recalls
ACH Reversals
Trace Requests
Exposure Limits
Credit Risk
Reconciliation
Treasury
Host-To-Host
API
SWIFT FileAct
SFTP
MT
CAMT
BAI2
Nacha Rules
Accredited ACH Professional
Client Service
Digital-First Solutions
Operational Excellence

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