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Added 2 hours ago
Senior Software Test Engineer
Coursera
Toronto, ON
As a Senior Software Test Engineer (Test Infrastructure and Tooling) at Coursera, you’ll play a key role in helping teams produce high-quality software for millions of learners across the…
Added 2 hours ago
Infrastructure & Security Engineer
Purelend Technologies Inc.
Calgary, AB
Full-time
This isn't a paper-pushing security role and it isn't a pure SRE role. We need someone who writes code, builds platforms other engineers love using, and treats security as something you…
Added 3 hours ago
Senior Manager, I&IT Site Reliability Engineering & Operations
Metrolinx
Toronto, ON
Full-time
The SRE and Operations embed resilience, recoverability, and operational excellence across Metrolinx I&IT services. Through continuous delivery, infrastructure as code, proactive…
Added 3 hours ago
AI Developer – AI/ML, Python, LangChain, RAG, NLP LLM
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
Full-time
What is the opportunity? The Senior AI Engineer will work on the development and deployment of cutting-edge machine learning models, drive innovation, and collaborate with cross-functional…
Added 3 hours ago
Senior Cloud Platform Engineer (AWS), AI Infrastructure - Evinova
AstraZeneca
Mississauga, ON · Canada - Mississauga
Full-time
As a Senior Cloud Platform Engineer on the ML/AI Ops team, you will design, build and operate the AWS platform that runs our production Generative AI, agentic AI and conversational AI…
Added 4 hours ago
DevOps, Kubernetes, and Site Reliability Engineer
Axelon Services Corporation
Montreal, QC
$65.52 USD / hour
Other
Apply SRE principles to improve system reliability, availability, scalability, observability, and operational readiness.
Added 5 hours ago
Senior Solutions Engineer, Enterprise Technology Services
Manulife
Toronto, ON
Full-time
Manulife is seeking a Senior Solutions Engineer to help design, scale, and modernize secure cloud platforms that support critical business systems across a global financial services…
Added 6 hours ago
Sr. GCP/ Java Developer
NTT DATA North America
Toronto, ON
Other
We are looking for a Cloud Engineer (GCP + Java) who takes ownership of designing, building, and operating highly available, cloud-native applications on Google Cloud Platform.
Added 7 hours ago
Site Reliability Engineer III
Electronic Arts
AB · Toronto, ON · Victoria, BC · Vancouver, BC · Edmonton, Alberta
As a Site Reliability Engineer, your role covers the entire lifecycle of a product-- from helping developers with architecture and delivery to on-call incident response and triage. Your…
Added 7 hours ago
Senior DevOps Engineer - PA145
ZoomInfo Technologies LLC
Toronto, ON
Implement SRE practices to improve service reliability, scalability, and cost-effectiveness.
Added 8 hours ago
Senior DevOps Engineer - PA145
ZoomInfo
Toronto, ON
Full-time
Implement SRE practices to improve service reliability, scalability, and cost-effectiveness.
Added 9 hours ago
Senior DevOps Engineer
Bounteous
Canada
Contract
We are looking for an experienced Senior DevOps Engineer who can take end-to-end ownership of DevOps, cloud infrastructure, CI/CD, deployment, monitoring, and operational reliability for…
Added 9 hours ago
Security Engineer/SRE - AEM/Adobe
Capgemini
Toronto, ON
Added 10 hours ago
Senior AI Platform Security Engineer
Charger Logistics Inc.
Brampton, ON
Full-time
5+ years in cloud platform, DevOps/SRE or cloud security engineering, with strong GCP depth. A Professional Cloud Security Engineer or Professional Cloud Architect certification is a plus.
Added 10 hours ago
Senior AI Platform Security Engineer
Charger Logistics Inc
Brampton, ON
5+ years in cloud platform, DevOps/SRE or cloud security engineering, with strong GCP depth. A Professional Cloud Security Engineer or Professional Cloud Architect certification is a plus.
Added 14 hours ago
Cloud Site Reliability Senior Engineer
Emplo Inc.
Ottawa, ON
Full-time
We are looking for a Cloud Site Reliability Senior Engineer to join a team delivering cloud SaaS products at scale. We need somebody who is passionate about the SRE method and a…
Added 23 hours ago
Ingénieur principal en plateforme (SRE), solutions d'IA/Senior Platform Engineer (SRE), AI Solutions
Syntax
Montreal, QC
Senior Platform Engineer (SRE), AI Solutions (m/f/d)
Added 23 hours ago
Senior Cloud Security Engineer ( Global Security)
Royal Bank of Canada
Toronto, ON · Vancouver, BC
Full-time
…RBC’s AWS environment. In this role as a Senior Cloud Security Engineer, you will develop AWS security controls and drive the development of innovative cloud security solutions to enhance…
Added 1 day ago
Storage GPFS
KTek Resourcing
Montreal, QC
Contract
Storage Site Reliability Engineer (GPFS / Storage Ops)
Added 1 day ago
AI Developer
Apptoza Inc.
Toronto, ON
Contract
We are looking for a Senior AI Engineer to develop, deploy, and optimize AI/ML solutions, including LLM and NLP applications. The role involves model development, RAG pipelines, MLOps,…
Added 1 day ago
Platform Reliability Engineer
Appnovation Technologies
Toronto, ON · Montreal, QC
6+ years in SRE, platform reliability or observability engineering, with strong hands-on AWS experience.
Added 1 day ago
Cloud Site Reliability Senior Engineer
Barracuda Networks Inc.
Ottawa, ON
We are looking for a Cloud Site Reliability Senior Engineer to join a team delivering cloud SaaS products at scale. We need somebody who is passionate about the SRE method and a…
Added 1 day ago
Principal Observability Engineer
isgSearch
Toronto, ON · Greater Toronto Area, Canada
Full-time
10+ years of experience in Platform Engineering, Site Reliability Engineering (SRE), Systems Engineering, or a related infrastructure discipline.
Added 1 day ago
Site Reliability Engineer - Trading - $110,000-$180,000 CAD + Bonus
Hunter Bond
Montreal, QC
$110,000 to $180,000 CAD / year
Full-time
My client are seeking an SRE / Linux Platform Engineer to work on their low latency Linux estate.
Added 1 day ago
Site Reliability Engineer
Raydar
Remote, Canada
Full-time · Remote
As Site Reliability Engineer, you will build and operate the platform that helps engineering teams deliver reliable AI products at scale. You will own critical infrastructure domains across…

RBC

Associate Director - Lead Application Support Specialist, GED Support

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 31, 2026
Experience: 5–10 years of production support experience, ideally in financial services, trading, or other high-availability environments
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

What is the opportunity?

As a Application Support Engineer for our Quantitative Investment Services, you'll take ownership of the reliability and performance of mission-critical trading platforms. This is more than a support role - you'll drive operational excellence, influence system design, mentor team members, and grow your expertise in SRE practices and modern infrastructure. If you're ready to make a strategic impact in a collaborative, growth-focused environment, we'd love to meet you.

What Will You Do?

Own the reliability of critical production systems, proactively monitoring and resolving issues across web servers, application servers, middleware, and trading platform infrastructure
Lead incident response and change management, coordinating cross-functional teams, conducting thorough root cause analysis, and implementing preventative measures that reduce future incidents
Drive operational excellence by championing SRE practices, automating repetitive workflows, and aligning technical initiatives with business priorities to improve system resilience
Provide technical leadership by collaborating with development, infrastructure, and L3 support teams to solve complex challenges, and mentoring junior engineers as the team grows
Manage and optimize application job scheduling, ensuring seamless execution of critical processes and supporting smooth deployments during project implementations
Influence system architecture by bringing frontline insights to design discussions, helping shape decisions around scalability, reliability, and user experience
Vibe the toil by utilizing tolls such as github copilot, claude and other AI tools to automate and build solutions to day to day problems.

What Do You Need to Succeed?

Must Have

5–10 years of production support experience, ideally in financial services, trading, or other high-availability environments
Strong SQL skills for querying, analyzing data, and troubleshooting application issues
Hands-on experience supporting applications running on LINUX or WINDOWS OS in both traditional and modern containerized environments (Kubernetes)
Solid understanding of VMs, cloud platforms, and infrastructure fundamentals
Working knowledge of microservices architectures and RESTful APIs
Experience with enterprise monitoring and observability tools: Dynatrace Managed, Catchpoint, Kibana, Splunk, Grafana, ITRS, splunk
Deep familiarity with incident and change management frameworks (ITIL or similar)
Comfortable participating in rotating 7×24 on-call support (with fair scheduling and team backup)

Nice-to-Have:

Hands-on experience applying SRE principles (SLOs, error budgets, blameless postmortems)
Background in asset management or CMDB processes

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Access to a variety of job opportunities across business and geographies

Job Skills

Customer Service, Decision Making, Enterprise Application Delivery, Information Technology (IT) Infrastructure, Interpersonal Relationships, IT Systems Integration, System and Console Operations, System Applications, Systems Software

Additional Job Details

Address:

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-30

Application Deadline:

2026-10-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The role involves owning the reliability and performance of mission-critical trading platforms through proactive monitoring and incident response. You will also drive operational excellence by implementing SRE practices, automating workflows, and mentoring junior team members.

Requirements

Candidates must have 5-10 years of production support experience, preferably in financial services or high-availability environments. Strong technical proficiency in SQL, Linux/Windows, containerized environments, and enterprise monitoring tools is required.

Skills

Production support
SQL
Linux
Windows OS
Kubernetes
Microservices
RESTful APIs
Dynatrace
Splunk
Grafana
ITIL
Incident management
Change management
SRE practices
Automation
Application support

Benefits

Comprehensive Total Rewards Program
Bonuses
Flexible benefits
Coaching and managing opportunities

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Quantitative Investment Services
SRE
Trading Platforms
SQL
Linux
Windows
Kubernetes
Microservices
RESTful APIs
Dynatrace
Catchpoint
Kibana
Splunk
Grafana
ITRS
ITIL
Incident Management
Change Management
Automation
GitHub Copilot
Claude
Financial Services
Capital Markets
Infrastructure
Observability
Root Cause Analysis
System Architecture
Asset Management
CMDB

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