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Added 24 days ago
ES
Python Full Stack Developer – GenAI Focus
Enterprise Solutions Inc.
Montreal, QC
- Contract
We are seeking an experienced Full Stack Developer with strong Python development skills, React experience, and exposure to Generative AI technologies. The ideal candidate will build…
Added 24 days ago
SM
RQ00821 – Solution Architect – CRM – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week · Public Sector Experience: Must Have
Added 24 days ago
SM
Python Developer
S M Software Solutions Inc
Mississauga, ON
- Full-time
This is an on-site assignment, requiring candidates to be present in the office five days per week
Added 24 days ago
SM
RQ11486 – Data Ops/Cloud Data Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week · Candidates Must Demonstrate Strong Hands-on Experience In The Mandatory Technical Skills And Responsibilities Outlined In The Must Have And General
Added 24 days ago
M
Senior Software Engineer
Microsoft
Vancouver, BC
- Full-time
…next-generation cloud-native, fully managed PostgreSQL-compatible database service for mission-critical and AI-powered applications. Azure HorizonDB is designed around a disaggregated…
Added 24 days ago
RB
Associate Director - Lead Production Services Support, Fixed Income
Royal Bank of Canada
Toronto, ON
- Full-time
Solid Linux, SQL, and any scripting language (Shell, Perl, Java, Python, etc.)
Added 24 days ago
AS
Full Stack Java Developer
Apex Systems
Toronto, ON
- $55 to $80 CAD / hour
- Contract
We are seeking an Expert Full Stack Developer to design, build, and maintain both front-end interfaces and back-end systems, including APIs, microservices, databases, and cloud deployments.…
Added 24 days ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
Evaluate and verify some issues discovered, log probable software bugs in Husky tracking database.
Added 24 days ago
R
Associate Director - Lead Production Services Support, Fixed Income
RBC
Toronto, ON
- Full-time
Solid Linux, SQL, and any scripting language (Shell, Perl, Java, Python, etc.)
Added 24 days ago
RB
Manager, Data Strategy
Royal Bank of Canada
Toronto, ON
- Full-time
Collaborate with Business System Analysts, Data Engineers, Data Architects to drive data mapping, data modeling, database design, while maintaining data fields and data products on…
Added 24 days ago
R
Application Developer III
Raise
Toronto, ON
- Full-time
Location: Toronto, Waterloo, ON – Hybrid (onsite 2 days per week (3 days optional)
Added 24 days ago
SL
Data Engineer
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Waterloo King
- Full-time
Strong proficiency in SQL and Python programming.
Added 24 days ago
I-
DataOps/Cloud Data Engineer - Senior
I8IS - Infiniti Software Solutions
Toronto, ON
- Full-time
Scripting languages (Python, Unix shell, Scala).
Added 24 days ago
SI
Web Developer
Spait Infotech
Canada
- Full-time
Basic understanding of backend technologies such as Node.js, PHP, Python, or Java.
Added 24 days ago
T
Senior Analyst, Business Intelligence & Insights
TD
Toronto, ON
- Full-time
Strong working knowledge of Microsoft Office applications, MS Excel, Alteryx, Tableau, Power Apps, Power BI, SQL, Python, Azure Cloud
Added 24 days ago
A
Java Backend Developer
Apptad
Calgary, AB
- Contract
…ideal candidate should have strong expertise in Java, SQL, database systems, and Python, along with a willingness to learn and adapt to new…
Added 24 days ago
E
Intelligence Intern - 26410
Enverus
Calgary, AB
- Internship
Proficiency with Python and Data Manipulation
Added 24 days ago
Senior Software Engineer II, Investors
Carta
Toronto, ON · Waterloo, ON
The Tech Stack: You have experience with (or a desire to learn) our core technologies: Python, Django, React, Postgres, and Kafka. We also utilize Java, gRPC, and AWS.
Added 24 days ago
S
Fullstack Engineer (Moderation)
Stream
Remote, Canada
- $100,000 to $127,998 CAD / year
- Full-time
- Remote
…delivering highly reliable, low-latency services and a great developer…
Added 24 days ago
CB
Cloud Ops Administrator (Canada) - N.A. Service Delivery Group
Canadian Bank Note Company
Ottawa, ON
- $75,000 to $93,000 CAD / year
- Full-time
Monitor system and database instances performance, identify issues, and optimize performance.
Added 24 days ago
S
Data Scientist - Applied AI/Gen AI
Sanofi
Toronto, ON
- Full-time
Location: Toronto, ON - Hybrid - 3 days per week onsite - required
Added 24 days ago
R
Manager, Data Strategy
RBC
Toronto, ON
- Full-time
Collaborate with Business System Analysts, Data Engineers, Data Architects to drive data mapping, data modeling, database design, while maintaining data fields and data products on…
Added 24 days ago
T
Software Engineer III
TD
London, ON · Toronto, ON
- Full-time
…in Node JS, Java, Spring Boot, REST API, Kafka , SQL Server Database, Cloud, Azure & AI tools. This ideal candidate will have strong scripting skills and experience working in cloud…
Added 24 days ago
T
Research Machine Learning Scientist II
TD
Toronto, ON
- Full-time
Experience with Spark, SQL, or comparable database systems
Added 24 days ago
CG
Data Operations & Solutions Analyst
Canaccord Genuity Group Inc.
Vancouver, BC · Toronto, ON
- Full-time
Monitor overnight production data processes (ETL) on weeknights by responding to database-related alerts and escalations

RBC

Associate Director - Lead Production Services Support, Fixed Income

Toronto, ON, Canada

Full-time

This date has passed. Check with the employer before applying.

Apply on rbc.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Listed closing date: Oct 30, 2026
Posting language: English
Posted: Oct 16, 2026

Original job description

Job Description

What is the opportunity?

RBC Capital Markets is a leading global investment banking company dedicated to providing services in banking, finance, and capital markets to corporations, institutional investors, asset managers, and governments globally.

We are seeking an experienced highly motivated Lead Production Services Support Analyst for our Capital Markets, QTS, and Fixed Income Production Application Support team. You will be hands-on, providing production application support services to the Fixed Income Trading Business, leveraging ITIL service management principles of Event, Incident, Problem and Change management and serve as primary escalation point for any issues impacting the production environment. You will bring strong capital markets experience using Murex, Marketwire and serve as the face for CM Business, Development, and Infrastructure teams.

What will you do?

Lead global production support team providing primary support to Murex platform and few other applications. Supporting Fixed Income Rates and Credits business which includes FO, Trade Support, Middle office and Back office and settlements users ensuring the highest levels of service
Operate as a team player, bringing to the table a mix of hands-on technical and business knowledge, project and communication skills, developing deep knowledge of applications, architecture, up and downstream flows.
Superior Major Incident Management experience is critical.
Manage Production, acting as an escalation point for operational teams leading in incident response, problem management, and root cause analysis.
Will be a self-starter, owning day-to-day operational support services, driving production Stability, Reliability and Service Excellence.
Employ a data-driven approach to driving production stability via metrics and reporting, partnering closely with Application Development teams and external vendors in driving Production Stability and Continuous improvement.
Ensure accurate logging of support incidents, conduct Incident and Problem Review Meetings (PRMs) and track action items to closure, drive efficiencies through the implementation of tools and process improvements.
Work with internal teams on infrastructure patching and vulnerability management
Provide leadership and subject matter expertise to team members; own the IT Support relationship with the Trading desks and aligned functions

What do you need to succeed?
Must Have:

7+ years experience in IT with strong knowledge of Capital Markets including Fixed Income Products.
3+ years experience with Murex and Marketwire.
Hands-on knowledge of the full Fixed Income trading lifecycle.
Solid Linux, SQL, and any scripting language (Shell, Perl, Java, Python, etc.)
Experience with Database, Linux, Windows and basic infrastructure; good Knowledge of enterprise scheduler platforms and monitoring tools (i.e. Control-M, Geneos).
Working knowledge of underlying infrastructure and interoperability (servers, storage, network, middleware); experience with ITIL implementing Service management practices.
Experience with Production data analysis using Service Now, PowerPoint presentations, MS Excel charts.
Ability to manage the priorities, book of work/open issues from trading desks and work across IT and external vendors to capture, track, status update and drive issues to resolution.

Nice to Have:

Hands-on experience with Tableau and ServiceNow.
Global stake holder management and Vendor co-ordination for various activities.

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

Leaders who support your development through coaching and managing opportunities.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
A world-class training program in financial services.
Flexible work/life balance options.
Opportunities to do challenging work.

#TECH PJ

Job Skills

Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software

Additional Job Details

Address:

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-22

Application Deadline:

2026-10-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply on rbc.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

Lead a global production support team for the Fixed Income trading business, ensuring high service levels for Murex and related platforms. Manage incident response, problem resolution, and root cause analysis while acting as the primary escalation point for production issues.

Requirements

Requires 7+ years of IT experience in Capital Markets with specific expertise in Fixed Income products and trading lifecycles. Must have 3+ years of experience with Murex and Marketwire, along with proficiency in Linux, SQL, and scripting languages.

Skills

Capital Markets
Fixed Income
Murex
Marketwire
Production Support
ITIL
Incident Management
Problem Management
Linux
SQL
Shell
Perl
Java
Python
Control-M
Geneos

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Coaching
Training program
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Capital Markets
Fixed Income
Murex
Marketwire
Production Support
ITIL
Incident Management
Problem Management
Linux
SQL
Shell
Perl
Java
Python
Control-M
Geneos
ServiceNow
Tableau
Infrastructure
Vulnerability Management
Trading Desk
Middleware
Root Cause Analysis
Data Analysis
Financial Services

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Jobs in Canada