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Added 1 hour ago
EC
Technical Services Representative, Rogers Centre Ottawa (Union) - Full Time
Encore Canada
Ottawa, ON
- Full-time
As required, act as Lead TSR which consists of coordinating a team of TSR and freelancers and act as the on-site resources for the client and operations department.
Added 1 hour ago
SC
Production Cook (37573001)
Sodexo Canada Ltd
North Bay, ON
- Full-time
Looking for a change, an opportunity to show your exceptional skills, a chance to help lead and build a team? Grow your career with a company that shares your passion!
Added 1 hour ago
B
Facility Services Manager
BGIS
ON · Ontario, Canada
- Full-time
…businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and…
Added 1 hour ago
TD
Arborist Climber
The Davey Tree Expert Company
Nisku, AB
- Full-time
…based horticultural and environmental services with outstanding client service. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental…
Added 1 hour ago
TD
Groundperson [Arborist Assistant]
The Davey Tree Expert Company
Nisku, AB
- Full-time
…based horticultural and environmental services with outstanding client service. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental…
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TD
Arborist Crew Leader
The Davey Tree Expert Company
Nisku, AB
- Full-time
…based horticultural and environmental services with outstanding client service. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental…
Added 1 hour ago
SA
Account Executive
STAN AI
Toronto, ON · North York, ON
- $90,000 to $115,000 USD / year
- Full-time
Cross-Functional Collaboration: Partner with the Marketing team on lead gen strategies and coordinate with the Customer Success team for seamless client hand-offs.
Added 1 hour ago
TD
Groundperson [Arborist Assistant]
The Davey Tree Expert Company
Calgary, AB
- Full-time
…based horticultural and environmental services with outstanding client service. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental…
Added 1 hour ago
B
Facility Services Manager
BGIS
ON · ON, Canada
- Full-time
…businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and…
Added 2 hours ago
SI
Director of Operations
Systemex Industries Conseils
Montreal, QC
- Full-time
Systemex Industries Conseils (SIC) est à la recherche d’une personne d’expérience pour assurer la direction des opérations, notamment la gestion des ressources humaines, le développement du…
Added 2 hours ago
TD
Arborist Crew Leader
The Davey Tree Expert Company
Calgary, AB
- Full-time
…based horticultural and environmental services with outstanding client service. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental…
Added 2 hours ago
EA
Enterprise Business Development Representative - Bilingual (French & English)
Expertise AI
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…industries deploy AI agents that enhance sales and customer experience operations. The company’s forward-deployed engineers collaborate directly with client teams to identify key workflows,…
Added 2 hours ago
TD
Arborist Climber
The Davey Tree Expert Company
Vancouver, BC
- Full-time
…based horticultural and environmental services with outstanding client service. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental…
Added 2 hours ago
S
Account Representative II (Events - Canada)
SME
Markham, ON
- Full-time
Develop and maintain high level of product, industry, and client knowledge.
Added 2 hours ago
ZA
Project Manager
Zeidler Architecture
Calgary, AB
- Full-time
…brings strong project leadership, technical expertise, and client management skills, with the ability to lead complex projects from concept through construction while overseeing scope,…
Added 2 hours ago
VH
Hoarding Coach - Toronto
VHA Home HealthCare
Toronto, ON
- Part-time
Monitors and reports any changes that may affect client’s safety immediately to Supervisor/Lead Facilitator.
Added 3 hours ago
A
Project Manager
Actalent
Longueuil, QC
- $46 to $56 CAD / hour
- Contract
Expérience dans les procédures de fabrication et compréhension du processus de fabrication complet.
Added 3 hours ago
G
Gestionnaire adjoint/Unassigned Assistant Manager - Carrefour Laval
Gap
Laval, QC
- Full-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 3 hours ago
AI
Regional Lead Architect - Transportation, Western Canada
Architecture49 Inc.
Vancouver, BC
- Full-time
As the Regional Sector Lead, you will play a pivotal role in driving the success of our Transportation projects within the Western region. You will work collaboratively with the British…
Added 3 hours ago
MS
Design Lead
Modus Structures Inc
Crossfield, AB
- Full-time
7+ years of experience in architectural engineering or modular design, including at least 3 years in a project team lead role.
Added 3 hours ago
A
Senior Service Designer
Aviso
Toronto, ON
- $95,000 to $105,000 CAD / year
- Full-time
We're looking to fill an opening for a Senior Service Designer to join our Client Experience team.
Added 3 hours ago
K
Senior Consultant, Enterprise Performance Management - Anaplan, OneStream and Oracle
KPMG
ON · Toronto, Ontario
- Full-time
Experience working in a client facing role across a variety of industries and businesses.
Added 3 hours ago
VH
Hoarding Coach - Toronto
VHA Home HealthCare
Toronto, ON · Soudan Office
- Part-time
Monitors and reports any changes that may affect client’s safety immediately to Supervisor/Lead Facilitator.
Added 4 hours ago
KS
Western Regional Sales Manager - Alberta
Kinetic Search Group
AB · Alberta, Canada
- $110,000 to $125,000 CAD / year
- Full-time
Backed by a larger international organization, our client combines the strength and stability of an established industry leader with the customer-focused approach of a specialized technical…
Added 4 hours ago
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RBC

Associate Director, Operational Resilience

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: 7-10 years of experience with working knowledge of Operational Resilience or Non-Financial Risk, including exposure to 1LOD execution within financial institutions.
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description

WHAT IS THE OPPORTUNITY?

The Enterprise Chief Controls Office (ECCO) is seeking an Associate Director of Operational Resilience to join our First Line of Defense (1LOD) team and support the enterprise-wide operational resilience program. This is an exciting opportunity to drive strategic impact across RBC by developing and implementing resilience initiatives that elevate our control environment and organizational preparedness. You will lead reporting activities and analytics to assess the effectiveness of resilience programs, provide data-driven insights to support strategic decision-making, and facilitate scenario testing to evaluate organizational preparedness. Working in partnership with platform and business unit teams, you will help establish RBC as best in class with respect to organizational resilience and response to disruptions.

WHAT WILL YOU DO?

· Support the development and execution of the 1LOD Operational Resilience Lifecycle program, including executing key program components, coordinating implementation activities, and ensuring the program operates effectively across business segments.

· Design and build SharePoint forms, surveys, and automated tracker reports to gather and consolidate operational resilience data and prepare comprehensive periodic reports for senior leadership and stakeholders.

· Support monitoring of operational resiliency outcomes across the Bank by collecting, analyzing, and tracking operational resilience metrics and outcomes to provide data and insights for performance monitoring and reporting.

· Maintain and support 1LOD procedural documents by assisting the Director in updating, managing, and distributing documentation while ensuring procedures remain current and accessible to stakeholders.

· Execute operational resilience activities across businesses and functions globally by coordinating and driving resilience initiatives with business segments and functions to ensure consistent implementation of resilience practices across the organization.

· Serve as a subject matter specialist in Operational Resilience within 1LOD by developing and maintaining expertise in operational resilience frameworks, best practices, and regulatory requirements while providing guidance to business leaders and colleagues.

· Support training and capability-building on resiliency requirements by assisting in developing training content and delivery and conducting training sessions for 1LOD personnel.

· Collaborate with stakeholders across businesses, technology, operations, and risk to ensure coordination and alignment of resilience initiatives.

WHAT DO YOU NEED TO SUCCEED?

Must have

7-10 years of experience with working knowledge of Operational Resilience or Non-Financial Risk, including exposure to 1LOD execution within financial institutions.
Proficiency in SharePoint development and experience supporting enterprise monitoring, reporting, and metrics functions, including KRIs and resilience indicators.
Demonstrated capability to assist with resilience analyses, including Business Impact Analyses (BIAs), RTO validation, and scenario testing.
Excellent written and verbal communication skills with the ability to articulate complex resilience concepts clearly to diverse audiences including senior management and cross-functional partners.
Strong analytical thinking, problem-solving, and project management capabilities to support multi-year operational resilience and BCM uplift programs.

Nice-to-have:

Bachelor’s degree in business, Finance, or related field; MBA, CRM, CPA, CIA, FRM, or CFA designations.
Experience supporting regulatory or audit engagements and evidence coordination.
Familiarity with operational resilience, BCM, and incident management tools and platforms (e.g., recovery and scenario tools).
Experience working within cross-functional teams in matrix environments at large, publicly traded corporations.

WHAT’S IN IT FOR YOU?

A comprehensive Total Rewards Program includes competitive compensation, bonuses, and flexible benefits.
Leaders who support your development through coaching and meaningful opportunities.
The ability to make a difference and lasting impact on organizational resilience and risk management.
Work in a dynamic, collaborative, and high-performing team within the Enterprise Chief Controls Office.
Flexible work/life balance options and opportunities to do challenging, strategic work.
Professional development in operational resilience, risk management, and enterprise governance.

Job Skills

Additional Job Details

Address:

BAY WELLINGTON TOWER, 181 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-30

Application Deadline:

2026-11-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Associate Director will lead the development and implementation of operational resilience initiatives and provide data-driven insights to support strategic decision-making. They will also coordinate resilience activities across business segments and maintain procedural documentation to ensure organizational preparedness.

Requirements

Candidates must have 7-10 years of experience in operational resilience or non-financial risk within financial institutions. Proficiency in SharePoint and strong analytical skills for managing metrics and reporting are essential requirements.

Skills

Operational resilience
Non-financial risk
SharePoint development
Data analytics
Reporting
Business impact analysis
Scenario testing
Project management
Risk management
Regulatory compliance
Incident management
Communication
Stakeholder management
Metrics tracking
Business continuity management

Benefits

Competitive compensation
Bonuses
Flexible benefits
Professional development
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Operational Resilience
Non-Financial Risk
1LOD
SharePoint
Business Impact Analysis
BIA
RTO
Scenario Testing
KRI
Resilience Indicators
BCM
Risk Management
Enterprise Governance
Data Analytics
Reporting
Regulatory Requirements
Audit
Incident Management
Strategic Planning
Project Management
CRM
CPA
CIA
FRM
CFA
MBA
Financial Services
Stakeholder Engagement
Performance Monitoring
Documentation

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