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Added 11 mins ago
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Product Manager, Services - CABHI
Baycrest
Toronto, ON
- Internship
Reporting to the Director, Programs and Strategy, the Product Manager, Services is responsible for coordinating the development, delivery, evaluation, and continuous improvement of CABHI’s…
Added 12 mins ago
HR
Warranty Field Lead
Hopewell Residential
Calgary, AB
- Full-time
Manage complex homeowner concerns, escalations and service recovery situations, using sound judgment to resolve issues while knowing when to involve the Director, External Operations.
Added 26 mins ago
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Director of Knowledge Management - NAMER
Ashby
Canada
- Full-time
That’s why we’re hiring our first Director of Knowledge Management. You’ll lead a team of Knowledge Managers and expand the team into new areas, including Digital Support experience and…
Added 26 mins ago
SM
Business Manager Operations Engineering Services
St. Michael's Hospital
Toronto, ON
- Full-time
Reporting to Senior Director of Engineering & Plant Services, the Business Manager – Operation will be responsible for overseeing daily operations and ensuring the efficiency of business…
Added 26 mins ago
UO
Manager, Operations and Impact, Cumming School of Medicine
University of Calgary
Calgary, AB
- Full-time
Reporting to the Associate Director, Strategy and Partnerships, the Manager, Operations and Impact leads a shared team of operations, finance, and communications staff serving CHI and W21C,…
Added 26 mins ago
LD
Product Manager, Digital Health (14 month contract)
Loblaw Digital
Toronto, ON
- Full-time
Reporting to the Director, Product Management, Digital Health, this role will own and advance key product capabilities across our pharmacy and PC Health digital ecosystem, with a focus on…
Added 26 mins ago
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Director, Product Development & External Manufacturing
Corinex
Vancouver, BC
- Full-time
We are seeking a strategic, technically capable, and hands-on Director, Product Development & External Manufacturing to lead the execution of Corinex’s hardware and semiconductor product…
Added 26 mins ago
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Director, Product Marketing
Corinex
Vancouver, BC
- Full-time
We are seeking a utility-industry-focused Director, Product Marketing to own product positioning, market insight, and go-to-market execution for Corinex’s grid intelligence and digital grid…
Added 27 mins ago
AE
SQMS Manager
Airborne Engines Ltd.
Delta, BC
- Full-time
The SQMS Manager reports to the Director of Quality and owns the day-to-day management of Airborne Engines’ integrated Safety and Quality Management System (SQMS). You’ll own the internal…
Added 27 mins ago
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Executive Producer, CBC, Personal Finance Business News, Toronto (English Services) (On-Site)
Radio-Canada
Toronto, ON
- Full-time
Reporting to the Director, Journalism, CBC Money, you’ll be transforming workflow processes and launching new initiatives focused on cost-of-living reporting across text, video and audio…
Added 27 mins ago
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Director, Purchasing NA
CGT
Cambridge, ON
- $120,000 to $150,000 CAD / year
- Full-time
The Director, Purchasing NA leads the North America Purchasing team and the procurement of goods and services for the company. The role develops purchasing strategy and builds strategic…
Added 27 mins ago
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Clinical Practice Coach
SE Health
Oshawa, ON
- Full-time
The Clinical Practice Coach reports to the Clinical Director or Regional Director at the Service Delivery Centre (SDC). As Clinical Practice Coach, you will provide clinical practice…
Added 27 mins ago
RM
Manager
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The Unit Manager reports to the Director of Medicine, ICU, Respiratory and Post Acute Care. They promote, facilitate, and manage the unit environment in such a way that patients receive…
Added 27 mins ago
CT
Director, Product Development & External Manufacturing
Corinex Technologies Corp.
Vancouver, BC
- Full-time
We are seeking a strategic, technically capable, and hands-on Director, Product Development & External Manufacturing to lead the execution of Corinex’s hardware and semiconductor product…
Added 27 mins ago
CT
Director, Product Marketing
Corinex Technologies Corp.
Vancouver, BC
- Full-time
We are seeking a utility-industry-focused Director, Product Marketing to own product positioning, market insight, and go-to-market execution for Corinex’s grid intelligence and digital grid…
Added 41 mins ago
BC
Assistant Director of Food and Beverage
Banff Centre for Arts and Creativity
Banff, AB · AB- Banff, Alberta
- Full-time
The Assistant Director of Food & Beverage is responsible and accountable for supporting the strategic planning, coordination, and execution of all Dining and Banquet Services within Banff…
Added 41 mins ago
Area Manager
Lammle's Western Wear
Calgary, AB
Coach Store Managers on financial accountability and business management.
Added 56 mins ago
B&
Document Control Coordinator (Nuclear)
Black & McDonald Limited
Pickering, ON
- Full-time
…Bowmanville and typically reports directly to the Quality Assurance Director. This is a vital support role within the Quality Assurance department as a central hub for departmental support…
Added 56 mins ago
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Mental Health Consultant
Toronto Metropolitan University
Toronto, ON
- Full-time
Knowledge of project planning and management, needs assessment, and evidence-based decision-making.
Added 56 mins ago
TM
Director, Student Integrated Health & Wellbeing
Toronto Metropolitan University
Toronto, ON
- Full-time
Provides strategic advice to the Executive Director on planning and change management, setting short- and long-term goals aligned with TMU’s strategic priorities.
Added 56 mins ago
TM
Senior Learning Consultant, Employee Mental Health and Wellbeing
Toronto Metropolitan University
Toronto, ON
- Temporary
…learning programs that equip leaders, faculty and staff with the knowledge, skills and tools to support mental health in the workplace. Working collaboratively with the Director, Workplace…
Added 56 mins ago
NI
Child Care Manager
North Island Métis
Campbell River, BC
- Full-time
Reporting to the Executive Director, the Child Care Manager will be involved in the centre from its early development, helping to establish the programming, operations, relationships, and…
Added 56 mins ago
UO
Undergraduate Admissions Coordinator
University of British Columbia
Vancouver, BC · UBCV | MacIsaac Health Building (GWHB)
- $5,027 to $5,413 CAD / month
- Full-time
…functional direction and operational supervision from the Associate Director, Undergraduate Program. Works in coordination with the Graduate Programs Officer, and with other staff in the…
Added 56 mins ago
UO
Clinical Placement Operations Manager
University of British Columbia
Vancouver, BC · UBCV | Friedman Building (FRDM)
- $5,692.25 to $8,179.5 CAD / month
- Full-time
…maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted…
Added 56 mins ago
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Manager, ESG Internal Controls Assessment
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
Reporting to the Director, Internal Control Assessments, you play a key role in implementing, coordinating and developing the internal control program for ESG disclosure. As Manager, ESG…

RBC

Associate Director, Operational Resilience

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: 7-10 years of experience with working knowledge of Operational Resilience or Non-Financial Risk, including exposure to 1LOD execution within financial institutions.
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description

WHAT IS THE OPPORTUNITY?

The Enterprise Chief Controls Office (ECCO) is seeking an Associate Director of Operational Resilience to join our First Line of Defense (1LOD) team and support the enterprise-wide operational resilience program. This is an exciting opportunity to drive strategic impact across RBC by developing and implementing resilience initiatives that elevate our control environment and organizational preparedness. You will lead reporting activities and analytics to assess the effectiveness of resilience programs, provide data-driven insights to support strategic decision-making, and facilitate scenario testing to evaluate organizational preparedness. Working in partnership with platform and business unit teams, you will help establish RBC as best in class with respect to organizational resilience and response to disruptions.

WHAT WILL YOU DO?

· Support the development and execution of the 1LOD Operational Resilience Lifecycle program, including executing key program components, coordinating implementation activities, and ensuring the program operates effectively across business segments.

· Design and build SharePoint forms, surveys, and automated tracker reports to gather and consolidate operational resilience data and prepare comprehensive periodic reports for senior leadership and stakeholders.

· Support monitoring of operational resiliency outcomes across the Bank by collecting, analyzing, and tracking operational resilience metrics and outcomes to provide data and insights for performance monitoring and reporting.

· Maintain and support 1LOD procedural documents by assisting the Director in updating, managing, and distributing documentation while ensuring procedures remain current and accessible to stakeholders.

· Execute operational resilience activities across businesses and functions globally by coordinating and driving resilience initiatives with business segments and functions to ensure consistent implementation of resilience practices across the organization.

· Serve as a subject matter specialist in Operational Resilience within 1LOD by developing and maintaining expertise in operational resilience frameworks, best practices, and regulatory requirements while providing guidance to business leaders and colleagues.

· Support training and capability-building on resiliency requirements by assisting in developing training content and delivery and conducting training sessions for 1LOD personnel.

· Collaborate with stakeholders across businesses, technology, operations, and risk to ensure coordination and alignment of resilience initiatives.

WHAT DO YOU NEED TO SUCCEED?

Must have

7-10 years of experience with working knowledge of Operational Resilience or Non-Financial Risk, including exposure to 1LOD execution within financial institutions.
Proficiency in SharePoint development and experience supporting enterprise monitoring, reporting, and metrics functions, including KRIs and resilience indicators.
Demonstrated capability to assist with resilience analyses, including Business Impact Analyses (BIAs), RTO validation, and scenario testing.
Excellent written and verbal communication skills with the ability to articulate complex resilience concepts clearly to diverse audiences including senior management and cross-functional partners.
Strong analytical thinking, problem-solving, and project management capabilities to support multi-year operational resilience and BCM uplift programs.

Nice-to-have:

Bachelor’s degree in business, Finance, or related field; MBA, CRM, CPA, CIA, FRM, or CFA designations.
Experience supporting regulatory or audit engagements and evidence coordination.
Familiarity with operational resilience, BCM, and incident management tools and platforms (e.g., recovery and scenario tools).
Experience working within cross-functional teams in matrix environments at large, publicly traded corporations.

WHAT’S IN IT FOR YOU?

A comprehensive Total Rewards Program includes competitive compensation, bonuses, and flexible benefits.
Leaders who support your development through coaching and meaningful opportunities.
The ability to make a difference and lasting impact on organizational resilience and risk management.
Work in a dynamic, collaborative, and high-performing team within the Enterprise Chief Controls Office.
Flexible work/life balance options and opportunities to do challenging, strategic work.
Professional development in operational resilience, risk management, and enterprise governance.

Job Skills

Additional Job Details

Address:

BAY WELLINGTON TOWER, 181 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-30

Application Deadline:

2026-11-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Associate Director will lead the development and implementation of operational resilience initiatives and provide data-driven insights to support strategic decision-making. They will also coordinate resilience activities across business segments and maintain procedural documentation to ensure organizational preparedness.

Requirements

Candidates must have 7-10 years of experience in operational resilience or non-financial risk within financial institutions. Proficiency in SharePoint and strong analytical skills for managing metrics and reporting are essential requirements.

Skills

Operational resilience
Non-financial risk
SharePoint development
Data analytics
Reporting
Business impact analysis
Scenario testing
Project management
Risk management
Regulatory compliance
Incident management
Communication
Stakeholder management
Metrics tracking
Business continuity management

Benefits

Competitive compensation
Bonuses
Flexible benefits
Professional development
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Operational Resilience
Non-Financial Risk
1LOD
SharePoint
Business Impact Analysis
BIA
RTO
Scenario Testing
KRI
Resilience Indicators
BCM
Risk Management
Enterprise Governance
Data Analytics
Reporting
Regulatory Requirements
Audit
Incident Management
Strategic Planning
Project Management
CRM
CPA
CIA
FRM
CFA
MBA
Financial Services
Stakeholder Engagement
Performance Monitoring
Documentation

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