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Added 2 mins ago
Operations Manager, School of Skilled Trades and Apprenticeship
Mohawk College
Hamilton, ON
Reporting to the Senior Manager, Administration, within the School of Skilled Trades and Apprenticeship, the incumbent is responsible for overseeing and managing the administrative and…
Added 2 mins ago
DT
Account Manager
Direct Travel
Canada
- Full-time
This role will work closely with the Canada West/Ontario Account Management team and report to the Senior Director of Account Management.
Added 2 mins ago
ML
Manager, Talent Acquisition
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
Own Executive Recruitment: Lead end-to-end recruitment for Director and Vice President roles, including market research, direct sourcing, assessment, candidate presentation, interview…
Added 17 mins ago
Director, Information Technology & Enterprise Systems
International Business University
Toronto, ON
Reporting directly to the CEO, the Director will serve as a strategic advisor to senior leadership and play a pivotal role in shaping the institution's technology roadmap, enterprise…
Added 17 mins ago
UO
HR Manager
University of British Columbia
Vancouver, BC · UBCV | David Strangway Building (STRG)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
…and ensuring effective, consistent, and compliant HR service delivery. The position provides expert HR guidance, manages complex workplace and employment matters, oversees faculty and staff…
Added 17 mins ago
MU
Administrative Coordinator
McGill University
Victoria, BC · James Admin. Bldg.
- Full-time
Under the direction of the Director, Global Engagement, provides administrative and logistical support to the unit’s operations. Supports the planning and delivery of events, international…
Added 47 mins ago
RB
Associate Director, Operational Resilience
Royal Bank of Canada
Toronto, ON
- Full-time
The Enterprise Chief Controls Office (ECCO) is seeking an Associate Director of Operational Resilience to join our First Line of Defense (1LOD) team and support the enterprise-wide…
Added 47 mins ago
RB
Director, Enterprise Integration Services – OneRBC: CNB Integration
Royal Bank of Canada
Toronto, ON
- Full-time
Join RBC's US CIO Technology Strategy and Architecture team as Director, Enterprise Integration Services for the OneRBC: CNB Integration program - a transformational, multi-year initiative…
Added 1 hour ago
UO
Senior Program Assistant, Medical Education – Division of Neonatology
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital - Ambulatory Care Building (BCCHA)
- $5,027 to $5,413 CAD / month
- Full-time
This position provides senior-level program support for the educational activities of the Division of Neonatology within the Department of Pediatrics. Working independently and exercising…
Added 1 hour ago
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Director, Insurance
CIBC
Toronto, ON
- Full-time
Strategy and planning – Contribute to long-term strategy for the business in collaboration with the Senior Director and other business leaders. Perform in-depth analysis for the purpose of…
Added 1 hour ago
Senior Advisor, Risk Management
VIA HFR - VIA TGF Inc
Ottawa, ON · Toronto, ON · Montreal, QC
Reporting to the Director, Risk Management, the Senior Advisor, Risk Management will be responsible for identifying, assessing, and mitigating risks that could impact project delivery or…
Added 1 hour ago
M
Project Delivery Director - Fare Payment Modernization
Masabi
Remote, Canada
- Full-time
- Remote
Reporting to our VP Strategic Programs, you’ll lead the program independently, be part of its executive steering group and represent Masabi in senior conversations. This is an individual…
Added 1 hour ago
E
Revenue Enablement Senior Manager/Director
EcoVadis
Toronto, ON
- Full-time
Evidence of connecting Enablement strategy to measurable business outcomes, not just program delivery.
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Senior Director, Redevelopment
University Health Network
Toronto, ON
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The Senior Director, Redevelopment provides strategic leadership for UHN’s Master Plan and capital redevelopment initiatives across multiple sites, ensuring alignment with the…
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Revenue Enablement Senior Manager/Director
EcoVadis
Toronto, ON
- Full-time
Evidence of connecting Enablement strategy to measurable business outcomes, not just program delivery.
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Senior Manager, Technology Operations Centre
Moneris
Toronto, ON
- Full-time
The Senior Manager, Technology Operations Centre is responsible for leading the delivery of 24/7/365 technology operations, monitoring, observability, and incident management capabilities…
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Director – East Harbor
SYSTRA
Toronto, ON
- Full-time
The MCS team is partnering with Metrolinx to deliver the GO Expansion program. MCS’ mission is to transform Ontario’s GO Rail Network into a Rapid Rail System through the delivery
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Manager, Industry Development
Polaryn Solutions Inc.
Dartmouth, NS
- Full-time
Reporting to the Director of Partnerships & Industry Development, the Manager, Industry Development leads the delivery and expansion of COVE’s Innovation Challenges Program, and related…
Added 2 hours ago
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Senior Manager, GTO Strategy & Transformation
Manulife
Toronto, ON
- Full-time
…landscape analysis, and strategic briefings to support AVP and Director decision-making. Synthesize complex information - regulatory developments, market signals, internal performance data…
Added 2 hours ago
Director Talent Acquisition
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Surrey, BC
The Director, Talent Acquisition leads Sonepar Canada’s national talent acquisition strategy and operating model, ensuring we can anticipate workforce needs, attract high-calibre and…
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Director, Executive Compensation & Board Advisory Consulting
WTW
Calgary, AB
- $110,000 to $150,000 CAD / year
- Full-time
As a Director in our Executive Compensation and Board Advisory (ECBA) practice, you will bring your expertise in Canadian tax and accounting to collaborate with some of the industry’s top…
Added 2 hours ago
FS
Director, Transformation & Regulatory Modernization
Financial Services Regulatory Authority (FSRA)
Toronto, ON · FSRA Head Office
- Full-time
Provide strategic advice and recommendations to senior leadership on program direction, delivery risks, and transformation opportunities.
Added 3 hours ago
DU
Director, Counselling & Psychological Services
Dalhousie University
Halifax, NS
- Full-time
Position Title Director, Counselling & Psychological Services
Added 3 hours ago
SS
Associate Director of Care RN/RPN - Evenings
Sienna Senior Living
Ottawa, ON
- Full-time
You will be a welcomed team member of Sienna Senior Living, working in a fast-paced environment where you will make a meaningful difference. As the Associate Director of Care, your…
Added 3 hours ago
UO
Development Coordinator, Corporate & Foundation Relations
University of British Columbia
Vancouver, BC · UBCV | David Strangway Building (STRG)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Development Coordinator is responsible for providing program implementation and coordination to development programs. This position is instrumental in the delivery of programs and…

RBC

Associate Director, Operational Resilience

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: 7-10 years of experience with working knowledge of Operational Resilience or Non-Financial Risk, including exposure to 1LOD execution within financial institutions.
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description

WHAT IS THE OPPORTUNITY?

The Enterprise Chief Controls Office (ECCO) is seeking an Associate Director of Operational Resilience to join our First Line of Defense (1LOD) team and support the enterprise-wide operational resilience program. This is an exciting opportunity to drive strategic impact across RBC by developing and implementing resilience initiatives that elevate our control environment and organizational preparedness. You will lead reporting activities and analytics to assess the effectiveness of resilience programs, provide data-driven insights to support strategic decision-making, and facilitate scenario testing to evaluate organizational preparedness. Working in partnership with platform and business unit teams, you will help establish RBC as best in class with respect to organizational resilience and response to disruptions.

WHAT WILL YOU DO?

· Support the development and execution of the 1LOD Operational Resilience Lifecycle program, including executing key program components, coordinating implementation activities, and ensuring the program operates effectively across business segments.

· Design and build SharePoint forms, surveys, and automated tracker reports to gather and consolidate operational resilience data and prepare comprehensive periodic reports for senior leadership and stakeholders.

· Support monitoring of operational resiliency outcomes across the Bank by collecting, analyzing, and tracking operational resilience metrics and outcomes to provide data and insights for performance monitoring and reporting.

· Maintain and support 1LOD procedural documents by assisting the Director in updating, managing, and distributing documentation while ensuring procedures remain current and accessible to stakeholders.

· Execute operational resilience activities across businesses and functions globally by coordinating and driving resilience initiatives with business segments and functions to ensure consistent implementation of resilience practices across the organization.

· Serve as a subject matter specialist in Operational Resilience within 1LOD by developing and maintaining expertise in operational resilience frameworks, best practices, and regulatory requirements while providing guidance to business leaders and colleagues.

· Support training and capability-building on resiliency requirements by assisting in developing training content and delivery and conducting training sessions for 1LOD personnel.

· Collaborate with stakeholders across businesses, technology, operations, and risk to ensure coordination and alignment of resilience initiatives.

WHAT DO YOU NEED TO SUCCEED?

Must have

7-10 years of experience with working knowledge of Operational Resilience or Non-Financial Risk, including exposure to 1LOD execution within financial institutions.
Proficiency in SharePoint development and experience supporting enterprise monitoring, reporting, and metrics functions, including KRIs and resilience indicators.
Demonstrated capability to assist with resilience analyses, including Business Impact Analyses (BIAs), RTO validation, and scenario testing.
Excellent written and verbal communication skills with the ability to articulate complex resilience concepts clearly to diverse audiences including senior management and cross-functional partners.
Strong analytical thinking, problem-solving, and project management capabilities to support multi-year operational resilience and BCM uplift programs.

Nice-to-have:

Bachelor’s degree in business, Finance, or related field; MBA, CRM, CPA, CIA, FRM, or CFA designations.
Experience supporting regulatory or audit engagements and evidence coordination.
Familiarity with operational resilience, BCM, and incident management tools and platforms (e.g., recovery and scenario tools).
Experience working within cross-functional teams in matrix environments at large, publicly traded corporations.

WHAT’S IN IT FOR YOU?

A comprehensive Total Rewards Program includes competitive compensation, bonuses, and flexible benefits.
Leaders who support your development through coaching and meaningful opportunities.
The ability to make a difference and lasting impact on organizational resilience and risk management.
Work in a dynamic, collaborative, and high-performing team within the Enterprise Chief Controls Office.
Flexible work/life balance options and opportunities to do challenging, strategic work.
Professional development in operational resilience, risk management, and enterprise governance.

Job Skills

Additional Job Details

Address:

BAY WELLINGTON TOWER, 181 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-30

Application Deadline:

2026-11-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Associate Director will lead the development and implementation of operational resilience initiatives and provide data-driven insights to support strategic decision-making. They will also coordinate resilience activities across business segments and maintain procedural documentation to ensure organizational preparedness.

Requirements

Candidates must have 7-10 years of experience in operational resilience or non-financial risk within financial institutions. Proficiency in SharePoint and strong analytical skills for managing metrics and reporting are essential requirements.

Skills

Operational resilience
Non-financial risk
SharePoint development
Data analytics
Reporting
Business impact analysis
Scenario testing
Project management
Risk management
Regulatory compliance
Incident management
Communication
Stakeholder management
Metrics tracking
Business continuity management

Benefits

Competitive compensation
Bonuses
Flexible benefits
Professional development
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Operational Resilience
Non-Financial Risk
1LOD
SharePoint
Business Impact Analysis
BIA
RTO
Scenario Testing
KRI
Resilience Indicators
BCM
Risk Management
Enterprise Governance
Data Analytics
Reporting
Regulatory Requirements
Audit
Incident Management
Strategic Planning
Project Management
CRM
CPA
CIA
FRM
CFA
MBA
Financial Services
Stakeholder Engagement
Performance Monitoring
Documentation

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