Jobs in Canada

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Added 1 month ago
BA
SERVICE MANAGER
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting to the Fixed Operations Manager, the Service Manager is a key partner contributing to the overall success of the dealership. The successful candidate is responsible for maximizing…
Added 1 month ago
C
Producer - Olympics, Paralympics and CBC Sports Partnership Content LA28
CBC/Radio-Canada
Toronto, ON
- Full-time
Opportunities for continued learning and professional development;
Added 1 month ago
CC
Warehouse Supervisor
Coca-Cola Canada Bottling Limited
Richmond, BC
- Full-time
Coke Canada has a culture of learning, and we offer several channels to support your development, including on-the-job training and a library of free courses for just-in-time learning.
Added 1 month ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related…
Added 1 month ago
LC
Safety, Security & Response Manager
LNG Canada
Kitimat, BC
- Full-time
The Safety, Security and Response Manager is a senior operational leadership position responsible for the prevention, protection and response framework across LNG Canada's operating asset.
Added 1 month ago
BC
Occupational Therapist_ Set BC
BC Centre for Ability
Vancouver, BC
- Full-time
Contribute to SET-BC Provincial Information and Training resources to help build district and program capacity to utilize assistive technology with students with significant and diverse…
Added 1 month ago
FF
Part-Time Sales Associate - Famous Footwear CAN
Famous Footwear
Montreal, QC · Greater Montreal Metropolitan Area
- Part-time
Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow…
Added 1 month ago
Wales/Community Participation Supports Facilitator
Extend-A-Family Waterloo Region
Kitchener, ON
Community Participation Support (CPS) services exists to facilitate, encourage and support community connections and opportunities for people based out of the WALES building on Braun St or…
Added 1 month ago
TT
Coordinator, Events
The Toronto Region Board of Trade
Toronto, ON
- Contract
At TRBOT, performance plays an important role in pay progression. As you build your skills, take on new challenges, and make an impact, your compensation will evolve to reflect that…
Added 1 month ago
Business Planning Analyst
Government of Alberta
AB
Reporting to the Manager, Business Planning, the Business Planning Analyst supports the Ministry of Education and Childcare by coordinating business planning, reporting, and strategic…
Added 1 month ago
VA
Interpreter - Contract, Part-Time [S]
Vancouver Aquarium
Vancouver, BC
- Part-time
Assisting the Manager, Guest Programming with program development and maintenance.
Added 1 month ago
VA
Interpreter - Contract, Full-Time [FTS]
Vancouver Aquarium
Vancouver, BC
- Full-time
Assisting the Manager, Guest Programming with program development and maintenance.
Added 1 month ago
J
Senior Business Intelligence Engineer
Jobber
Remote, Canada
- Full-time
- Remote
Reporting to the Manager, Business Intelligence, the Senior Business Intelligence Engineer will champion data literacy, governance, and adoption across the business, leading the design and…
Added 1 month ago
DU
Security Officer
Dalhousie University
Halifax, NS
- Full-time
Can attain as much as 15,000-20,000 steps per 12 hour shift · Officers work a block of rotating 12-hour shifts: two dayshifts followed by two nightshifts and four days off
Added 1 month ago
PS
Senior Manager Cybersecurity - Governance Risk and Compliance
Professional Staffing
Toronto, ON · Greater Toronto Area, Canada
- $140,000 to $160,000 CAD / year
- Full-time
We are seeking an experienced Senior Manager, Cybersecurity – Governance, Risk & Compliance (GRC) to provide strategic leadership across the organization's cybersecurity program.
Added 1 month ago
R
Associate, Operations II
RBC
Toronto, ON
- Full-time
The primary purpose of this position is to perform complex daily tasks, and customer service support for specialized operation processes. In addition, resolve, or request information within…
Added 1 month ago
FC
Senior Project Manager, Enterprise Portfolio Management
Federated Co-operatives Limited
Saskatoon, SK
- Full-time
Federated Co-operatives Limited (FCL) is hiring a Senior Project Manager, Enterprise Portfolio Management, on a permanent basis, on our Business Project Management team. This position is a…
Added 1 month ago
SE
Manager, MX Sales Platform
Samsung Electronics
Mississauga, ON
- Full-time
The incumbent will focus on developing the Samsung Sell-out Platform for mobile products and the business expansion of Samsung Care+ and Samsung Finance+. This role will also support in…
Added 1 month ago
C
Senior Project Manager, Enterprise Portfolio Management
Co-op
Saskatoon, SK
- Full-time
Federated Co-operatives Limited (FCL) is hiring a Senior Project Manager, Enterprise Portfolio Management, on a permanent basis, on our Business Project Management team. This position is a…
Added 1 month ago
M-
Gestionnaire de programme, FIR / Program Manager, Founders in Residence
Mila - Institut québécois d'intelligence artificielle
Remote, Canada
- Full-time
- Remote
…together researchers specializing in artificial intelligence, and more specifically in machine learning, deep learning and reinforcement learning. Recognized worldwide for its important…
Added 1 month ago
CP
Project Manager (24-month contract)
Champion Petfoods
AB · CPE-Champion Petfoods Holding Inc. (Edmonton)
- Full-time
The Project Manager (24-month contract) for Brand Refresh on Packaging will support the end-to-end creative process and spearhead commercial execution of our global brand packaging refresh.
Added 1 month ago
Account Manager
Amrize
AB · Calgary, AB
Join Amrize as a Account Manager and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company that’s building North…
Added 1 month ago
CT
Category Business Manager
Canadian Tire Corporation
Toronto, ON
- Full-time
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary…
Added 1 month ago
M
Project Manager (24-month contract)
Mars
AB · CPE-Champion Petfoods Holding Inc. (Edmonton)
- Full-time
The Project Manager (24-month contract) for Brand Refresh on Packaging will support the end-to-end creative process and spearhead commercial execution of our global brand packaging refresh.
Added 1 month ago
Attendance Specialist
Government of Alberta
AB
Reporting to the OSAR Manager, the Attendance Specialist provides leadership and expertise on student attendance, re-engagement in learning, and chronic absenteeism. The position applies…

RBC

Associate, Operations II

Toronto, ON, Canada

Full-time

This date has passed. Check with the employer before applying.

Apply on rbc.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Listed closing date: Oct 16, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Job Description

What is the opportunity?

The primary purpose of this position is to perform complex daily tasks, and customer service support for specialized operation processes. In addition, resolve, or request information within RBC Business Units. You will address escalated questions independently seeking assistance from Team Lead or Manager as appropriate following established department procedures.

We are seeking detail-oriented and adaptable Associate-Operations Support to join our dynamic team. In this role, you will handle escalations, process critical payments, and support daily operations. This position offers exposure to diverse tasks, systems, and workflows, with opportunities to contribute to process improvements and team efficiency.

What will you do?

Manage escalations and investigations promptly and effectively.
Process beneficiary request as required for Royal Trust business
Support a team of 5 members in completing daily tasks held within the team.
Process bill payments, including CRA and Insurance transactions.
Assist in balancing workloads between team members.
Maintain and update procedural documentation to ensure accuracy.
Utilize systems such as ServiceLink, ClientLink, Berton BankWires, BTS, and BTS GUI.
Meet service level agreements (SLAs) and adapt to fluctuating workloads, including overtime during peak periods (quarterly busy cycles)

What do you need to succeed?

Must-have:

Ability to handle multiple requests and prioritize effectively.

Ability to demonstrate strong analytical, mathematical, exception-based processing skills
Ability to understand and meet business daily support needs on an ongoing basis
Ability to identify urgent requests and resolve them promptly
Capacity to manage high volumes during peak times in a fast-paced environment.
Willingness to work overtime as required to meet SLAs and handle high volumes.
Strong customer service skills, with a commitment to a Client’s First attitude.
Flexibility to cross-train and perform various duties within the team.
Strong attention to detail (a must-have requirement).
Ability to work independently and collaboratively in a team environment.

Nice-to-Have:

Knowledge of mutual funds, settlements, and account reconciliation.
High accuracy in processing, with a willingness to assist other team members.
Comfort in addressing branch inquiries.
Familiarity with BTS, JEFE, Berton, BTS GUI, ServiceLink, and Excel.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-02

Application Deadline:

2026-10-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply on rbc.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The associate will manage complex daily operations, process critical payments, and handle customer service escalations within the Royal Trust business unit. They are also responsible for supporting team members, maintaining procedural documentation, and ensuring service level agreements are met.

Requirements

Candidates must possess strong analytical and mathematical skills with a high level of attention to detail and the ability to work in a fast-paced environment. Proficiency in financial systems and a commitment to a client-first attitude are essential for success in this role.

Skills

Customer service
Analytical skills
Mathematical skills
Exception-based processing
Attention to detail
Time management
Operational delivery
Process improvement
Active learning
Communication
Critical thinking
Team collaboration
Workload balancing
Procedural documentation
Conflict resolution

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock options

Visa sponsorship

Not detected in the job text

Keywords

Operations
Customer Service
Payments
Royal Trust
ServiceLink
ClientLink
Berton BankWires
BTS
BTS GUI
CRA
Insurance
Mutual Funds
Settlements
Account Reconciliation
JEFE
Excel
Wealth Management
SLA
Analytical
Mathematical
Processing
Documentation
Workload Management
Cross-training
Banking

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Work requirements

Jobs in Canada